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Herb Chambers MINI of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
835 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 835 reviews

December 13, 2024

Mark Ravin of the Service Dept is the reason I keep going to HC Mini. I have been working with him since I leased my first Mini in 2016 and he will be a big reason when I lease my next Mini in 2025. More

by lbahan66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark has been such a key part of your experience at Herb Chambers MINI of Boston! It's wonderful knowing his service keeps you coming back and we look forward to assisting with your next lease!

December 13, 2024

The mini service department is always very helpful and friendly. The guys keep me informed as to the status of my car and make sure parts arrive in a timely fast. Also during my last visit 4 different peo More

by Frieda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Herb Chambers MINI of Boston responded

Frieda, thank you for your kind words! We're delighted to hear that our service team at Herb Chambers MINI of Boston has been attentive and efficient. We appreciate your support and look forward to assisting you again in the future!

December 12, 2024

Courteous and professional service. Samik and his colleagues made sure that my car was serviced on time although I arrived late. I wish all service shops were like that More

by karafillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Herb Chambers MINI of Boston responded

Thank you for sharing your experience with us! We're delighted to hear that Samik and the team at Herb Chambers MINI of Boston provided such courteous and timely service. We appreciate your kind words and look forward to serving you again in the future!

December 06, 2024

Sam is extremely helpful and always willing to resolve any problems as quickly as possible. He is the reason I service mu car here. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Herb Chambers MINI of Boston responded

Christine, we're delighted to hear that Sam has been so helpful and instrumental in your decision to service your car at Herb Chambers MINI of Boston. Thank you for sharing this wonderful feedback!

December 03, 2024

Great customer service with knowledgeable people. I have been a mini client for nineteen years and their service of my cars throughout has been excellen More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Herb Chambers MINI of Boston responded

Thank you for your loyalty and kind words about our team at Herb Chambers MINI of Boston! We're delighted to know that you've consistently experienced excellent service over the years. Looking forward to continuing this journey with you!

December 02, 2024

I always get excellent treatment here. Mark is the best service advisor he takes good care of my needs More

by bonniereteguiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Herb Chambers MINI of Boston responded

Bonnie, thank you for the kind words! We're delighted to hear that Mark and our team at Herb Chambers MINI of Boston continue to provide excellent service. We appreciate your support!

November 30, 2024

So professional, fabulous, perfect everything from first welcome person greetings to last moment when your car was ready for you! Thank you so much to Mark Ravin and his team! More

by mlks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark and the team at Herb Chambers MINI of Boston provided such a professional experience from start to finish. Thank you for your kind words, and we hope you're enjoying your new car!

November 24, 2024

Mark always gives great guidance / advice on what service my car needs. I appreciate his experience. More

by Colette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Herb Chambers MINI of Boston responded

Thank you for the kind review, Colette! We're happy to hear Mark always provides helpful advice and we'll be sure to let him know how much you appreciate his assistance. See you next time! - The Herb Chambers MINI of Boston Team

November 20, 2024

The staff there always goes above and beyond for me. It is the only place I will take my car. More

by NVIOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Herb Chambers MINI of Boston responded

This is great to hear! Thank you for choosing Herb Chambers MINI of Boston!

November 15, 2024

Mark and his team are the best! They accommodated my last minute request to come in and had my car fixed in no time. More

by Isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2024 -

Herb Chambers MINI of Boston responded

Hi Isa, we're delighted to hear that Mark and the team at Herb Chambers MINI of Boston were able to accommodate your needs so efficiently. We look forward to serving you again! Safe travels!

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