Herb Chambers Lexus of Sharon - Service Center

Danny is a consummate professional. I have dealt with Danny since purchasing the first of three Lexus cars over 9 years ago. I Lexus epitomizes quality, Danny epitomizes services and everything you would Danny since purchasing the first of three Lexus cars over 9 years ago. I Lexus epitomizes quality, Danny epitomizes services and everything you would expect supporting the luxury car experience. I highly recommend Danny Blinn, service above and beyond is his mantra. More

The service center is professional and customer focused from the time the service doors open to let you in until you leave after service is complete. The experience is outstanding and I was treated as if I from the time the service doors open to let you in until you leave after service is complete. The experience is outstanding and I was treated as if I was the only customer they had. Danny Blinn was outstanding. His relationship with me was as professional, respectful and thorough as any dealer's service center that I have experienced. He gave me an estimated time and cost for the service to be completed and it happened just as he said. NO SURPRISES!!!!!!!!! Danny took the time to go through what service was provided and indicated anything that may need attention at my next visit. I didn't feel rushed out the door with Danny, just the opposite. I've owned a number of luxury cars and had them serviced at the dealers service centers. I can honestly say that my past experiences with service representatives does not come close to my experience with Danny Blinn. I live on Cape Cod and travel 90 minutes each way to have my vehicle serviced. The most important reason why is Danny Blinn. More

Danny is very knowledgeable and can help you no matter how big or small your vehicle problem may be. When there is a problem Danny will research,figure it out and get your car back asap. I have followed D how big or small your vehicle problem may be. When there is a problem Danny will research,figure it out and get your car back asap. I have followed Danny from previous dealerships and being in Portsmouth RI I still wouldn't hesitate going to Sharon just for him. Danny is professional, very courteous, and a great gut to deal with. He makes service a little more enjoyable because I never know what might be wrong with the car.When I get the call "Well i have good news and bad." Danny can some way make it good!!!Just like my visit last month. Danny comes highly recommended. JR More

when i arrived the service was prompt and check in was easy. I was able to relax and have something to eat while waiting. my car was ready as promised and Danny came to find me as i was talking to a sales easy. I was able to relax and have something to eat while waiting. my car was ready as promised and Danny came to find me as i was talking to a sales person. car was washed and ready for me downstairs. More

Service quality is based on skill, accuracy, timeliness, customer service, and clear explanations (communication.) Since I started using Herb Chambers Lexus of Sharon about five years ago I've noticed prog customer service, and clear explanations (communication.) Since I started using Herb Chambers Lexus of Sharon about five years ago I've noticed progressive improvement from very good to great in all those areas, with the biggest jump in the last two items above occurring with the addition of Danny Blinn. I'd worked with Danny at another Lexus dealer and was thrilled when I found he had moved to the one nearest me! He makes sure everything necessary is done (and done right) and what is not necessary is not done. Overall, I am very pleased with the care the whole team provides for my 2010 RX450h, especially since I keep my cars for at least 150,000 miles! More

I live in Westborough, the next town over from Lexus of Northborough, and have followed Dan Blinn to Herb Chambers in Sharon. My wife and I are both on our second Lexus's; the RX for me and the GS for Eliz Northborough, and have followed Dan Blinn to Herb Chambers in Sharon. My wife and I are both on our second Lexus's; the RX for me and the GS for Elizabeth. There are a number af excellent choices of automobiles out there. So why four Lexus's? One reason: the superior service provided by Dan Blinn! More

Since 2004 Danny has gone over and above to resolve issues with my Lexus LS430. Just one example was in 2009. My briefcase was stolen with the second set of keys. Danny made sure the car was kept at th issues with my Lexus LS430. Just one example was in 2009. My briefcase was stolen with the second set of keys. Danny made sure the car was kept at the dealership. He provided me with a loaner. He made sure Lexus shipped out new locks. He kept me informed on the status in a timely manner. The matter was taken care of in a very efficient/professional manner. This time I called Danny in the morning for a service appointment. He asked me to bring the car in at 2.30p.m. the same day. He provide a loaner. He made note of the issues to be solved, oil/lube, swap to snow tyres. He kept me informed on progress, called me the next morning, the car was ready to be picked up. After he explained the details of work done/cost, I was told not to hesitate to call back if there was a problem with the car. Once again a very good experience. Rupert Rodrigues More