Herb Chambers Lexus of Sharon - Service Center

RJ Graf Parts manager was incredible in helping solve a problem. He went beyond his job and made a horrible experience at the Lexus in Watertown to a pleasurable experience at Sharon. I will never go back problem. He went beyond his job and made a horrible experience at the Lexus in Watertown to a pleasurable experience at Sharon. I will never go back to Watertown. RJ suggested I get a trickle charger installed in my car to keep the battery charged. He also went out of his way to buy a container to place the charger in so I wouldn't have to buy one. More

Have owned 5 Lexus vehicles and frank Cardinale has provided exceptional service to my cars for more than a decade. There are Lexus dealers closer to my home, but I wouldn't take my cars to anyone else provided exceptional service to my cars for more than a decade. There are Lexus dealers closer to my home, but I wouldn't take my cars to anyone else. Frank's knowledge of the vehicles, attention to detail, and commitment to customer satisfaction are above and beyond expectations. Highest recommendation!!! More

This is the second time Danny helped me and did a very good job. Just came in for an oil change but they notice the battery was weak, so I'm glad they notice it while at dealer and not on the side of the good job. Just came in for an oil change but they notice the battery was weak, so I'm glad they notice it while at dealer and not on the side of the road. He also Re- educated me on how to use the four wheel drive system. thanks for the help again keith More

I had a problem with my vehicle, the check engine light came on and the vehicle was only running on reduced power. I called Danny immediately, he suggested I have the car brought in right away which I did came on and the vehicle was only running on reduced power. I called Danny immediately, he suggested I have the car brought in right away which I did and Danny had a loaner car waiting for me when I arrived. Danny brought my vehicle back to me at my office but unfortunately it did the same thing on my way home from work. Danny met me at work the next morning and picked up the car. Danny with the help of the Lexus tech team were able to find the problem and get my within a couple of days. He test drove the vehicle to make sure it was fixed before giving it back to me. Danny could not have been more accommodating to help me through this situation. He really tries to make my sure I am inconvenienced as little as possible. I have had nothing but great service since Danny has become my service representative. I recommend Danny and the dealership to all my family and friends. More

Danny did an exceptional job. He accommodated our busy schedule and got us in and out on time. He explained the work being done and went above and beyond to make us comfortable while we waited. This is ou schedule and got us in and out on time. He explained the work being done and went above and beyond to make us comfortable while we waited. This is our fifth Lexus, our fourth from Herb Chambers. This was definitely the best service experience so far thanks to Danny Blinn. We will be sure to have Danny handle all of our service needs. More

The service I have received for not only the Lexus vehicle I have, but my 1999 Toyota Landcruiser has been outstanding. Danny consistenly goes above and beyond to address my needs. vehicle I have, but my 1999 Toyota Landcruiser has been outstanding. Danny consistenly goes above and beyond to address my needs. More

After breaking down in the middle of the night and having my car towed to Lexus I knew I was in for a difficult few days. Danny contacted me as soon as he got into work the next day and bent over backwards my car towed to Lexus I knew I was in for a difficult few days. Danny contacted me as soon as he got into work the next day and bent over backwards to assure that my car would get back to me fast and that I wasn't inconvenienced in the meantime. Danny had someone come to pick me up at work and take me to the dealership so that I could have a loaner car for the rest of the day. Danny made sure to explain what work needed to be done to the car and got the work done so I could pick up my car the following day. All in all it was a great experience and I look forward to working with Danny in the future. More

Ronni understands how the service department works, and uses that knowledge and her computer terminal to provide estimates in terms of dollars and time that are very close to the actual results. She expla uses that knowledge and her computer terminal to provide estimates in terms of dollars and time that are very close to the actual results. She explains needed work very clearly, looks for discount coupons, obtains additional information as requested. It is a pleasure to work with her. More

As a customer I appreciate the earnest attempt and commitment of this dealership to treat customers and their vehicles with utmost care. Danny Blinn represents that expectation, his personable and ac commitment of this dealership to treat customers and their vehicles with utmost care. Danny Blinn represents that expectation, his personable and accommodating demeanor has made every service here a pleasant experience. respectfully, Myers, R.A. More