Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,595 Reviews of Herb Chambers Lexus of Sharon - Service Center
I started going here expecting to be over paying for service I could easily get somewhere else and to constantly be talked into paying more money for unnecessary expenses. However it was the complete o service I could easily get somewhere else and to constantly be talked into paying more money for unnecessary expenses. However it was the complete opposite. Danny my service advisor has been very honest and overly fair in cutting expenses in addition to the great service coupons this dealership offers. I would recommend this dealer to all Lexus owners. A+ More
This purchase is our first experience with Lexus and a Herb Chambers dealership. We were very impressed with the sales staff, but was even more impressed that the friendly, knowledgable, professional and Herb Chambers dealership. We were very impressed with the sales staff, but was even more impressed that the friendly, knowledgable, professional and courteous service and attention that we experienced in the sales department, flows smoothly into the service department. We believe that is where these qualities are most important. Once the vehicle is purchased, the owner will be at the mercy of the service department. We saw all those wonderful awards for great service on display and wondered if they were just props or if they were actually earned. We were having motion sensors installed per our sales agreement. Danny Blinn would be our first experience with Lexus and Herb Chambers service department. Danny welcomed us just like we were long lost friends. He was interested in us, as "friends" as we'll as customers. Since we were NOT there for problems, we discussed our purchase experiences, why we select a Lexus etc. He gave us a complete history about Lexus in general and Herb Chambers of Lexus in particular. He told us what to expect from the manufacturer and all Lexus Dealerships. Since we had owned our new Lexus for only a couple of days, we had several questions. He answered everyone, without hesitation. Danny proved to us that He knew his product in and out. He took the time to explain everything to us and left us extremely satisfied and sure that we made the right decision about our purchase. The installation process took around two days. Danny provided us with a loaner car, called us with updates on how it was progressing along and had them fix a few small details we asked about. We arrived when the work was done and our car was sparkling clean, ready and waiting for us. Danny Blinn did what he said he would do, and then, when we picked the car up, he said what he did. He is a true professional and an asset to your dealership. With employees like him, we now understand and believe that all those awards on display are truly earned. We will not hesitate to recommend Herb Chambers Lexus to our friends and family because of your sales staff and Because of Danny Blinn. Earl and Lorraine Knight More
Two years ago I purchased a 2009 Lexus LS460 from Herb Chambers of Sharon. The best part of this decision has been the incredible service provided by Kristen Keough and her associates. I drive approximate Chambers of Sharon. The best part of this decision has been the incredible service provided by Kristen Keough and her associates. I drive approximately 48,000 per year and therefore, require service on a frequent basis. The experience with Kristen has been the best I have had by far. In fact, I am almost ready for my next purchase and find it hard to consider any other vehicle besides a Lexus because of the service I receive. I would highly recommend this dealership and Kristen to anyone looking for first class service without any hassles. More
Danny Blinn gave me the service experience that we all strive for! He was awesome! I had a flat tire, it was late at night and Danny took care of everything...he got it fixed, worked with the other dealer strive for! He was awesome! I had a flat tire, it was late at night and Danny took care of everything...he got it fixed, worked with the other dealership on my warranty and followed up with me several time...Danny communicated, anticipated my needs,set the right course of direction- what else can one person say? Most of all, Danny loves working for Lexus. Maintaining the Lexus brand is important to him and it shows. Imagine if everyone cared about their brand as much as him?.....Thank you Danny!! More
Danny Blinn is the reason I brought my car to Herb Chambers in Sharon. I even traveled 55 miles to get here! Danny is a true professional dedicated to his job and servicing his customers. On a rece Chambers in Sharon. I even traveled 55 miles to get here! Danny is a true professional dedicated to his job and servicing his customers. On a recent occasion, I was traveling out of state and had car problems. I called Danny and he stayed on the line with me as he located the nearest Lexus dealership which was 30 miles away. To take it one step further, Danny called the service dept. there and told them my problem. Needless to say, they were expecting me and my car was repaired promptly. Danny always makes sure that everything is fixed perfectly and follows up on all the little details. He certainly is an asset to your business! More
Had an excellent experience with Dan Blinn at Herb Chambers Lexus. He was professional and worked to get me the best service. I highly recommend Dan as an excellent service manager. He is truly a mast Chambers Lexus. He was professional and worked to get me the best service. I highly recommend Dan as an excellent service manager. He is truly a master when dealing with customers.Dan was able to locate a reconditioned navigation system for my 2007 Lexus Rx 350 and saved me $1200.00 in the process. More
Danny Blinn is the reason I go to Herb Chambers for service. He is always looking out for my best interest in servicing my Lexus's. Does a complete review of my vehicles condition and then makes recom service. He is always looking out for my best interest in servicing my Lexus's. Does a complete review of my vehicles condition and then makes recomendations for proper service. Under Lexus Certification he has taken care of my all my problems that have occured. I would gladly reccomend Danny Blinn as a professional Master Service Technician and a real asset to Herb Chambers future sales of vehicles. You need to service what you sell and Danny keeps the Lexus brand top of mind for excellance and future purchases of the Vehicles. More
I called with an issue with paring my phone to my car. Danny went way out of his way to locate another 2007 ES350 on the lot so that he could help me over the telephone. He told me he would call me back Danny went way out of his way to locate another 2007 ES350 on the lot so that he could help me over the telephone. He told me he would call me back in 5 minutes. I had heard that type of promise before from other Dealers when I was looking to purchase my Lexus and a day or two would go by before I received a return call. Danny called back in under 5 minutes just like he said. I was very impressed. Danny talked me through every part so that I would know in the future how to do this and told me if I had any issues to call him back. This is the type of service I have always received from this Lexus Dealer whenever I have had a problem or a question. I always recommend this Dealer when I have friends that are looking to purchase a car and I know my next vehicle will come from here as well. Lexus -- you employ fantastic people!! More
It is a pleasure to see Danny who is always upbeat and smiling. On this last visit, I had an out of warranty shock absorbers issue which he was able to get covered thru 'corporate'. I didn't have to compl smiling. On this last visit, I had an out of warranty shock absorbers issue which he was able to get covered thru 'corporate'. I didn't have to complain... he took the initiative to call and convince... and just told me the good news. Thank you! He also agreed to touch up the dye on my seats free of charge which seemed to be wearing off a bit too quickly. I truly enjoy getting my car serviced at Herb Chambers! More
I met Danny Blinn in 2009 when I purchased my first Lexus in Northboro. Danny is the most professional service consultant I have met and have had the pleasure of working with. I have followed Danny from No in Northboro. Danny is the most professional service consultant I have met and have had the pleasure of working with. I have followed Danny from Northboro to Sharon. We have since purchased two vehicles with Lexus of Sharon. We have the utmost confidence in Danny and trust him when it comes to servicing our vehicles. Recently my husband dropped his vehicle off for service, picked up a loaner and when his vehicle was finished he told Danny he was in a rush to get to a meeting and Danny was waiting for him with the vehicle as he pulled in. Danny goes above and beyond to help his clients, he is simply the best at what he does! ~Ann and John Rose More