Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,595 Reviews of Herb Chambers Lexus of Sharon - Service Center
I came to Herb Chambers Lexus at Sharon to buy a Lexus RX 350 2013. The Sales and Leasing Consultant name Don Xu and Manager name Sam LI were helping me out. They were very professional and they were trying 350 2013. The Sales and Leasing Consultant name Don Xu and Manager name Sam LI were helping me out. They were very professional and they were trying to make the best they can for us. Finally, we bought the car. I really appreciated what they have done to us. It was all careful to clients beyound the sale profession. I would definitely come back and introduce my friends and all people that I know to come to buy car with Sam and Don. More
The only reason I had service done at this dealership is because of prior relations with Danny Blinn at his previous employer. As usual Danny was the best at what he does. You have the best service rep the because of prior relations with Danny Blinn at his previous employer. As usual Danny was the best at what he does. You have the best service rep there is. More
I had a motor replace under warranty for my trunk less than a year ago. The motor popped and I had a problem trying to get it fixed with other service advisors. I called to speak to Mr. Chambers and his s than a year ago. The motor popped and I had a problem trying to get it fixed with other service advisors. I called to speak to Mr. Chambers and his secretary, very helpful, spoke to Tina the manager of the dealership in Sharon, MA. I met with Tina and Danny and they said they would do their best to take care of all my problems. Danny kept in touch with me through out the whole repair and let me know that they were going to do body work because the trunk was not aligned correctly. I had some water seepage in the trunk and they took care of all the problems. Danny arranged to have a beautiful courtesy vehicle for me to use while my car was being serviced. He notified me when my car was repaired and also gave me extra service by having it thoroughly detailed upon my arrival. I did not recognize my car it looked so good! Danny was very professional, always greeted me with a warm smile and was extremely friendly. The experience Danny gave to me was impeccable. I will be referring Danny and Herb Chambers Lexus of Sharon to my friends and family for any service they will need in the future. I have been using this dealership since I bought my Lexus and Danny has been the best service advisor out of all the advisors I dealt with. I would give this dealership the highest rating of a "10" for all of the above. More
My GS350 was at the dealership for 16 days. Your techs couldn't Identify the issue. They ended up replacing the transmission. In those 16 days not a day went by that I did not know what was going on with couldn't Identify the issue. They ended up replacing the transmission. In those 16 days not a day went by that I did not know what was going on with my vehicle. Danny went way above and beyond to keep me informed of the status of the situation at all times. I wanted to let you know that this gentleman is a huge asset to your team and if you had more professionals like Danny your business would be even better. I felt very comfortable working with Danny and when I buy my next Lexus from Herb,and after this experience I will be buying it from you guys, I will only do so if Danny handles my car. You should consider your company very fortunate to have him working for you. Lexus of Northboro is 10 miles away and after my experience with Danny I wouldn't even consider visiting their lot. Thanks again Danny for all your hard work. I hope Herb appreciates it as much as I do. Keith D Gouin More
The customer service by Danny Blinn is exceptional. He always makes sure that I am happy with the service and goes above and beyond--any time there is an issue Danny is sure to fix it and make things righ always makes sure that I am happy with the service and goes above and beyond--any time there is an issue Danny is sure to fix it and make things right. I will definitely continue to come back for service and future purchases More
Lexus for Life!! Our second purchase from Herb Chambers Sharon! I can't thank Sam Prusak enough for all his help and guidance with our first lease. He was so patient and helpful to me seeing how I was th Sharon! I can't thank Sam Prusak enough for all his help and guidance with our first lease. He was so patient and helpful to me seeing how I was there alone. He went over all my options and then went over them again!! We talked about buying verses leasing and made me feel so comfortable that I knew everything I needed to know to go home and talk it over with my husband. I never felt pressured. We went back the next day and that was that. From sales, to finance to service this dealership has it all! So easy! And enjoyable! I have to say that because we were already Lexus owners and I was already very happy with Frank Cardinale in the service department, it made our decision so easy to stay with Lexus. I trust Frank and know he always guides me in the right direction. He is so informative and knowledgeable. I am the one who brings the car in for service and feel so comfortable that I am getting not only the best service in the garage but getting the service my car needs. Thank you Frank for everything! More
My service advisor Danny is very helpful. Service to this point has been the 5,000 mile interval services. Danny is very good about explaining the services, discussing options and providing coupons to this point has been the 5,000 mile interval services. Danny is very good about explaining the services, discussing options and providing coupons to lower the costs. He's very accommodating and easy to work with. I would highly recommend to others. More
The only reason I rate Herb Chambers with 5's is because Danny Blinn is a 7 on a scale of 1 to 5. He used to manage my service at Lexus of Northborough, but I lost track of him when he left that de because Danny Blinn is a 7 on a scale of 1 to 5. He used to manage my service at Lexus of Northborough, but I lost track of him when he left that dealer. I finally found him through a Google search and reconnected with him at Herb Chambers. I now live in New Canaan, Connecticut, a three hour drive from Herb Chambers of Sharon. But Danny is worth the trip . . . treat him well because he will retain customers for you as he has me. When I buy my next Lexus, it will be because Danny has taken such good care of me. Jack Hayes More
Dan is the best service advisor in the business. If I asked him to pick up the car on his way to work, he would. Can't say enough good things about this guy. asked him to pick up the car on his way to work, he would. Can't say enough good things about this guy. More