Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,667 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,668 Reviews of Herb Chambers Lexus of Sharon - Service Center
Sort by
July 10, 2018
Ronni is great! Ronni has always provided fantastic service when we visit the dealership. She greets us with a smile, and understands what we need. Couldn't ask for Ronni has always provided fantastic service when we visit the dealership. She greets us with a smile, and understands what we need. Couldn't ask for more from her, she is great! Thanks More
by MK342
Employees Worked With
July 08, 2018
Thank You I love visiting this dealership, especially the service department. Nicole in service is always so accommodating and goes above and beyond for myself I love visiting this dealership, especially the service department. Nicole in service is always so accommodating and goes above and beyond for myself and my family, as we own multiple lexus vehicles. More
by Mmaz0725
Employees Worked With
Nicole Thomas
June 28, 2018
Exceptional service provided by Ken Alves We dropped off our RX350 for a routine maintenance however we were in a bit of a hurry to get to a doctors appointment. We were warmly greeted my Ken We dropped off our RX350 for a routine maintenance however we were in a bit of a hurry to get to a doctors appointment. We were warmly greeted my Ken Alves who not only educated us on the needed service but also showed a genuine concern and respect as he also had children and knows the importance of time. Once completed within the time Mr Alves promised he thanks us for our business while our freshly washed vehicle pulled back in the lane. In any case I will only deal with Ken Alves and he should be thanked by management for a job well done. More
by Klr8
Employees Worked With
Ken Alves
June 26, 2018
Great service experience! I scheduled an appointment for an oil and filter change and renewal of my inspection sticker. My experience with my regular Service Consultant, Eric C I scheduled an appointment for an oil and filter change and renewal of my inspection sticker. My experience with my regular Service Consultant, Eric Castillo was both professional and courteous. He was very thorough and knowledgeable. I will continue to consult with him for all of my service needs. More
by Lexuslady
Employees Worked With
Eric Castillo
June 25, 2018
Outstanding Service - As Usual! Mark Forcucci and his team are outstanding. He is my go to person for service on my Lexus LS460L. The work is always done quickly, professionally, a Mark Forcucci and his team are outstanding. He is my go to person for service on my Lexus LS460L. The work is always done quickly, professionally, and completely. It's always nice to see and say hello to RJ Graf and Eric Graf as well. More
by bgaff
June 25, 2018
Exceptional customer service from Nicole Nicole always provides 5 star service. She is a major asset to your service advisor team. I was so glad to see that she returned to your service depar Nicole always provides 5 star service. She is a major asset to your service advisor team. I was so glad to see that she returned to your service department. Her knowledge of Lexus service issues is amazing. She always makes me feel like a valued customer. She is the reason that I continue to use your service department. More
by STN
Employees Worked With
Nicole Thomas
June 12, 2018
Lexus Brand Personified Eric Castillo, Service Consultant at Herb Chambers Lexus in Sharon, MA personifies the Lexus Brand. Eric is incredibly professional and a pleasure to Eric Castillo, Service Consultant at Herb Chambers Lexus in Sharon, MA personifies the Lexus Brand. Eric is incredibly professional and a pleasure to work with. He will thoroughly explain the reason for the necessary repair as well as the process involved to remedy it. I have absolute trust in Eric! I've referred friends to him. If your Lexus requires service, please see Eric Castillo at Herb Chambers Lexus in Sharon. You'll be glad you did. More
by W. Steinhauser
Employees Worked With
Eric Castillo
June 12, 2018
Terrific service I have know Mark F. for 29.years. When I have a problem he is there for me. He attends to my needs without hesitation. What else can I say. I have know Mark F. for 29.years. When I have a problem he is there for me. He attends to my needs without hesitation. What else can I say. More
by AJ
June 02, 2018
Service timely, friendly staff Had a 7am 25k service appointment and was out by 8am. Staff was friendly and attentive to my concerns. Car was washed including windshield which is Had a 7am 25k service appointment and was out by 8am. Staff was friendly and attentive to my concerns. Car was washed including windshield which is important (got to see folks). Very satisfied More
by Andy95
Employees Worked With
Where is the woman in the waiting room - very good!, Nicole Thomas
May 31, 2018
Personalized and thorough Nicole is my personal service assistant and goes over and beyond to provide a personalized experience. Very thorough and responsive during all communi Nicole is my personal service assistant and goes over and beyond to provide a personalized experience. Very thorough and responsive during all communications. Highly recommend Nicole to anyone who does business with herb chambers More
by David5
Employees Worked With
Nicole Thomas
