Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,667 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,667 Reviews of Herb Chambers Lexus of Sharon - Service Center
Sort by
August 13, 2018
Thank you Nicole! Great service. Always great experience with this dealership, especially the service department.Nicole was very kind, courteous, and professional . A g Great service. Always great experience with this dealership, especially the service department.Nicole was very kind, courteous, and professional . A great place to have your car serviced. Olga More
by Olga
Employees Worked With
Nicole Thomas
August 06, 2018
Service Consultant We would like to highly praise Mark Forcucci, our service consultant , he is outstanding, he is a 10!!. An example of Mark's excellence is we recentl We would like to highly praise Mark Forcucci, our service consultant , he is outstanding, he is a 10!!. An example of Mark's excellence is we recently had the car in for service and listed a problem while the car was under warranty. Unfortunately they could not duplicated the problem. A short time later after the car went out of warranty we were able to duplicate the issue and showed Mark. Although now out of warranty he went to bat for us and got the repair covered. Over the years he has always goes the extra yards to accommodate our needs, gives us appropriate recommendations on what our cars needs and what we may need in the future. He always gets back to us on a timely basis on the status our car as well as returns our calls even if we just call to ask a question. We consider Mark a trusted advisor and a friend. Although we could always buy our next Lexus a any dealership because of Mark we have an desire and obligation to buy our next car at Herb Chamber's Lexus. Mark is an ASSET to the dealership. More
by SRG
Employees Worked With
August 02, 2018
Amazing By far the best guy to work with. He always goes above and beyond to get the job done. I would highly recommend Mark to everyone. By far the best guy to work with. He always goes above and beyond to get the job done. I would highly recommend Mark to everyone. More
by Car_guy15
Employees Worked With
August 01, 2018
Great experience with service advisor, Ken. From start to finish I had a great experience. My service advisor, Ken Alves, was professional and took care of all my concerns. I would recommend thi From start to finish I had a great experience. My service advisor, Ken Alves, was professional and took care of all my concerns. I would recommend this dealership to everyone. More
by Amanda
Employees Worked With
Ken Alves
July 31, 2018
Excellent customer service I’ve never been to a dealership that wants to help their customers so much. I never have to wait too long, James exceeds all expectations in service a I’ve never been to a dealership that wants to help their customers so much. I never have to wait too long, James exceeds all expectations in service and is always willing to help. More
by Brb101295
Employees Worked With
James Burbine
July 31, 2018
16 years of Extreme Excellence Service My wife and I would like to commend the service we get from Mark Forcucci every time we have gone to the dealership. We have been working with Mark f My wife and I would like to commend the service we get from Mark Forcucci every time we have gone to the dealership. We have been working with Mark for over 16 years and would never dream of going anywhere else. Thank you Mark for all of your hard work and dedication Wayne Travis, CEO/President of Mass Installation, Inc Ann Travis, Vice President of Mass Installation, Inc More
by Wayne
Employees Worked With
July 30, 2018
Awsome customer service When I come in Wayne has always been fair and knowledgeable with my car for problems big and small. Always a smile on his face ...... he never sells When I come in Wayne has always been fair and knowledgeable with my car for problems big and small. Always a smile on his face ...... he never sells me things I don’t need like the last dealership I was with. Wayne is always eager to answer my questions and takes the time to make sure I leave happy. I will continue to bring my car in and deal with Wayne. I wish I could give him more then 5 stars. Thank you Wayne you truly make my car service and maintenance enjoyable. More
by Zander360
Employees Worked With
Wayne McLaughlin
July 27, 2018
Nicole is the Best I had a belt noise coming from the vehicle. I was a little unnerved by it. I called Nicole and she got my car in right away. She made me feel better k I had a belt noise coming from the vehicle. I was a little unnerved by it. I called Nicole and she got my car in right away. She made me feel better knowing it was a quick fix. I was in and out right away. Nicole is always so helpful. Thank you for the amazing service More
by JHoang110
Employees Worked With
Nicole Thomas
July 14, 2018
Ronni..Terrific Ronni greeted me with a smile, and was truly interested in my service needs. We made plans for future service appointments. Ronni is in my opinion, Ronni greeted me with a smile, and was truly interested in my service needs. We made plans for future service appointments. Ronni is in my opinion, is a very valuable employee who I can trust with all my car needs. More
by foley1010
July 10, 2018
Ronni is great! Ronni has always provided fantastic service when we visit the dealership. She greets us with a smile, and understands what we need. Couldn't ask for Ronni has always provided fantastic service when we visit the dealership. She greets us with a smile, and understands what we need. Couldn't ask for more from her, she is great! Thanks More
by MK342
Employees Worked With
