Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,541 Reviews of Herb Chambers Lexus of Sharon - Service Center
The customer service by Danny Blinn is exceptional. He always makes sure that I am happy with the service and goes above and beyond--any time there is an issue Danny is sure to fix it and make things righ always makes sure that I am happy with the service and goes above and beyond--any time there is an issue Danny is sure to fix it and make things right. I will definitely continue to come back for service and future purchases More
Lexus for Life!! Our second purchase from Herb Chambers Sharon! I can't thank Sam Prusak enough for all his help and guidance with our first lease. He was so patient and helpful to me seeing how I was th Sharon! I can't thank Sam Prusak enough for all his help and guidance with our first lease. He was so patient and helpful to me seeing how I was there alone. He went over all my options and then went over them again!! We talked about buying verses leasing and made me feel so comfortable that I knew everything I needed to know to go home and talk it over with my husband. I never felt pressured. We went back the next day and that was that. From sales, to finance to service this dealership has it all! So easy! And enjoyable! I have to say that because we were already Lexus owners and I was already very happy with Frank Cardinale in the service department, it made our decision so easy to stay with Lexus. I trust Frank and know he always guides me in the right direction. He is so informative and knowledgeable. I am the one who brings the car in for service and feel so comfortable that I am getting not only the best service in the garage but getting the service my car needs. Thank you Frank for everything! More
My service advisor Danny is very helpful. Service to this point has been the 5,000 mile interval services. Danny is very good about explaining the services, discussing options and providing coupons to this point has been the 5,000 mile interval services. Danny is very good about explaining the services, discussing options and providing coupons to lower the costs. He's very accommodating and easy to work with. I would highly recommend to others. More
The only reason I rate Herb Chambers with 5's is because Danny Blinn is a 7 on a scale of 1 to 5. He used to manage my service at Lexus of Northborough, but I lost track of him when he left that de because Danny Blinn is a 7 on a scale of 1 to 5. He used to manage my service at Lexus of Northborough, but I lost track of him when he left that dealer. I finally found him through a Google search and reconnected with him at Herb Chambers. I now live in New Canaan, Connecticut, a three hour drive from Herb Chambers of Sharon. But Danny is worth the trip . . . treat him well because he will retain customers for you as he has me. When I buy my next Lexus, it will be because Danny has taken such good care of me. Jack Hayes More
Dan is the best service advisor in the business. If I asked him to pick up the car on his way to work, he would. Can't say enough good things about this guy. asked him to pick up the car on his way to work, he would. Can't say enough good things about this guy. More
I started going here expecting to be over paying for service I could easily get somewhere else and to constantly be talked into paying more money for unnecessary expenses. However it was the complete o service I could easily get somewhere else and to constantly be talked into paying more money for unnecessary expenses. However it was the complete opposite. Danny my service advisor has been very honest and overly fair in cutting expenses in addition to the great service coupons this dealership offers. I would recommend this dealer to all Lexus owners. A+ More
This purchase is our first experience with Lexus and a Herb Chambers dealership. We were very impressed with the sales staff, but was even more impressed that the friendly, knowledgable, professional and Herb Chambers dealership. We were very impressed with the sales staff, but was even more impressed that the friendly, knowledgable, professional and courteous service and attention that we experienced in the sales department, flows smoothly into the service department. We believe that is where these qualities are most important. Once the vehicle is purchased, the owner will be at the mercy of the service department. We saw all those wonderful awards for great service on display and wondered if they were just props or if they were actually earned. We were having motion sensors installed per our sales agreement. Danny Blinn would be our first experience with Lexus and Herb Chambers service department. Danny welcomed us just like we were long lost friends. He was interested in us, as "friends" as we'll as customers. Since we were NOT there for problems, we discussed our purchase experiences, why we select a Lexus etc. He gave us a complete history about Lexus in general and Herb Chambers of Lexus in particular. He told us what to expect from the manufacturer and all Lexus Dealerships. Since we had owned our new Lexus for only a couple of days, we had several questions. He answered everyone, without hesitation. Danny proved to us that He knew his product in and out. He took the time to explain everything to us and left us extremely satisfied and sure that we made the right decision about our purchase. The installation process took around two days. Danny provided us with a loaner car, called us with updates on how it was progressing along and had them fix a few small details we asked about. We arrived when the work was done and our car was sparkling clean, ready and waiting for us. Danny Blinn did what he said he would do, and then, when we picked the car up, he said what he did. He is a true professional and an asset to your dealership. With employees like him, we now understand and believe that all those awards on display are truly earned. We will not hesitate to recommend Herb Chambers Lexus to our friends and family because of your sales staff and Because of Danny Blinn. Earl and Lorraine Knight More
Two years ago I purchased a 2009 Lexus LS460 from Herb Chambers of Sharon. The best part of this decision has been the incredible service provided by Kristen Keough and her associates. I drive approximate Chambers of Sharon. The best part of this decision has been the incredible service provided by Kristen Keough and her associates. I drive approximately 48,000 per year and therefore, require service on a frequent basis. The experience with Kristen has been the best I have had by far. In fact, I am almost ready for my next purchase and find it hard to consider any other vehicle besides a Lexus because of the service I receive. I would highly recommend this dealership and Kristen to anyone looking for first class service without any hassles. More
Danny Blinn gave me the service experience that we all strive for! He was awesome! I had a flat tire, it was late at night and Danny took care of everything...he got it fixed, worked with the other dealer strive for! He was awesome! I had a flat tire, it was late at night and Danny took care of everything...he got it fixed, worked with the other dealership on my warranty and followed up with me several time...Danny communicated, anticipated my needs,set the right course of direction- what else can one person say? Most of all, Danny loves working for Lexus. Maintaining the Lexus brand is important to him and it shows. Imagine if everyone cared about their brand as much as him?.....Thank you Danny!! More