Herb Chambers Lexus of Sharon - Service Center

Service department is amazing Wayne handled my most recent service- he is so wonderful to work with. He calls you back quickly, stays in touch regarding your appointment and servic Wayne handled my most recent service- he is so wonderful to work with. He calls you back quickly, stays in touch regarding your appointment and service and went out of his way to ensure I could get a NX as a loaner while my car was being serviced. 110% customer service More

Couldn't ask for better service Customer service is stellar and the service itself is fantastic! From the moment you walk in to the moment you leave you are treated like you are the Customer service is stellar and the service itself is fantastic! From the moment you walk in to the moment you leave you are treated like you are the most important customer to ever enter! More

The best service advisor this brand has ever seen! I’ve got my service done here every time since I’ve bought my IS. Ronni Travers seems to know exactly what to get done every time. She is very profess I’ve got my service done here every time since I’ve bought my IS. Ronni Travers seems to know exactly what to get done every time. She is very professional and knowledgeable. Ronni always has a smile on her face and that makes it that much more of a better experience. I’ve had nothing but the best and have been treated even better ! Thank you Ronni ! More

Outstanding service I visited the Lexus dealership in Sharon for a routine maintenance check up and the service I was given by both Wayne McLaughlin and Eric Castillo was I visited the Lexus dealership in Sharon for a routine maintenance check up and the service I was given by both Wayne McLaughlin and Eric Castillo was above and beyond outstanding.. Aside from the oil change kI was having some issues with my tire pressure, which turned out to be a nail in my tire . They made sure the issue was resolve for me along with a tire rotation, oil change as well as the necessary maintenance that would bring me up to date. They set the expectation for how long it would take and it turned out to be less. Thank you Wayne and Eric for the great service . Tracy DelMonico More

Ronni, Brian, Les - The Best! I purchased a Lexus RX450h from Les, and he made what is usually a difficult process both easy and pleasant. He was pleasant yet professional - and mo I purchased a Lexus RX450h from Les, and he made what is usually a difficult process both easy and pleasant. He was pleasant yet professional - and most of all, patient. Yesterday, I brought my car in for a simple fix and tutorial, unannounced, and Ronnie Travers and Brian Matthews arranged for me to be treated as a VIP! I don't feel worthy, yet they consistently attend to customers' wants and needs - even when swamped with more important things to do! I am very appreciative of all the courtesies and efforts I've received at Herb Chambers Lexus in Sharon; I hope everybody I value realizes all the rumors which seem "too good to be true" about this dealership are, in fact, spot on! More

Excellent Service Advisor I worked with Ken Alves several times now at the Sharon location. Excellent customer service and knowledgeable. I would recommend him as a service ad I worked with Ken Alves several times now at the Sharon location. Excellent customer service and knowledgeable. I would recommend him as a service advisor. More

Outstanding Customer Service I want to thank Wayne McLaughlin and everyone at the Herb Chambers Lexus Sharon Service department. I had an appointment today (8/18/2018) to service I want to thank Wayne McLaughlin and everyone at the Herb Chambers Lexus Sharon Service department. I had an appointment today (8/18/2018) to service my 2014 Lexus GS350 and as usual the entire service department was courteous and professional. The service was fast and my car looked new when I drove away. I bought my first new ES350 at Herb Chambers Lexus in 2007. I've been a satisfied customer for more than 11 years. You always get the same great service there (from all the departments)... Wayne, thanks again for the outstanding customer service. More

MARK FORCUCCI IS THE BEST SERVICE ADVISORS. HE ALWAYS HELP ME WITH HIS RECOMENDATIONS AT A AFFORDABLE PRICE. PLEASE ALWAYS ASK FOR HIM TO MAKE ANY DECISION FOR YOU IS THE BEST SERVICE ADVISORS. HE ALWAYS HELP ME WITH HIS RECOMENDATIONS AT A AFFORDABLE PRICE. PLEASE ALWAYS ASK FOR HIM TO MAKE ANY DECISION FOR YOUR CAR. THANKS.KAY. More

Amazing Service Ronni has been my service rep for years. Because of her and her service team, I will always continue to buy my cars through Lexus of Sharon. I wouldn Ronni has been my service rep for years. Because of her and her service team, I will always continue to buy my cars through Lexus of Sharon. I wouldn’t think of taking my car anywhere else for service other than Lexus of Sharon and Ronni. Ronni is professional, trustworthy, and personable. You always know you’re in good hands when dropping off your vehicle. Ronni and her service team are reliable and thorough. Thank you, Ronni, for peace of mind, for always going above and beyond with my car service and for just being you! Best, Sherry (One happy Lexus customer) More

See Ken Alves for service! Ken is the best! I bring my beloved higher mileage RX350 to him and he is always very up front and honest with me, I would not trust anyone else with Ken is the best! I bring my beloved higher mileage RX350 to him and he is always very up front and honest with me, I would not trust anyone else with my baby. I never have a problem getting an appointment and he makes it easy. I am more than happy to drive an hour to Herb Chambers to have my car taken care of the right way. Thanks Kenny! More