Herb Chambers Lexus of Sharon - Service Center

Buying a car is only the beginning. Scott Higgins has been our service consultant for a number of years. He makes our maintenance visits a joy. He goes out of his way to solve the very few problems that been our service consultant for a number of years. He makes our maintenance visits a joy. He goes out of his way to solve the very few problems that arise. He is thoughtful, communicates well, is dependable and does everything for us that a service manager should do. He represents an excellent service department in a truly outstanding manner. Scott Higgins is especially important since a car is purchased only once but is serviced multiple times!!!!! We give Scott and the service department a 5!!!!! More

I have to say by far this is my one and only dealership that I will ever service my vehicle at. The staffs as well as the technicians are knowledgeable and courteous with me and I have had the upmost care that I will ever service my vehicle at. The staffs as well as the technicians are knowledgeable and courteous with me and I have had the upmost care with my car there. This dealership guarantees me, to keep coming back for as many vehicles that I buy because of the staff. The parts department also gets praise as they keep me smiling every time I leave the dealership with a new part and never forget to return my calls. I can say from experience at different dealerships that I have serviced my vehicle in even the place I bought my car from which was (Lexus of Watertown) that nothing compares to Herb Chambers Lexus. More

I made an appointment with Frank Cardinelli on Dec. 15th to have my SUV serviced as there was a warning light on my dash and I wanted it taken care of before the holidays. I went upstairs to have a cup of to have my SUV serviced as there was a warning light on my dash and I wanted it taken care of before the holidays. I went upstairs to have a cup of coffee and proceded into the showroom. What a pretty sight with all the white cars with red bows on top. There were two red suvs that really caught my eye. Mr. Williams approached me and we talked for awhile. He showed me all the new features that the 2011 had to offer. I was very much impressed by his manner and his knowledge of everything that I asked him about the new SUVs. Little did I know that I was going to be driving my xmas present home that night. When I decided to buy the SUV Mr. williams proceded to have the car ready with the transfer of plates, siminizing etc. He met me at that door the next morning to have the shield put on and sat with me most of the day explainning how to use the new toys in the car. Thank you Mr. Williams . I feel that if I need to know anything about my new SUV Mr. William would be there for me. Thank you Lexus. I would never buy another Vehicle other than a Lexus More

Jackie assisted in my purchase of a used Lexus at Herb Chambers in Sharon, Ma. She was extremely professional, friendly, pleasant, knowledgeable and answered all of my questions I had. She initially fig Chambers in Sharon, Ma. She was extremely professional, friendly, pleasant, knowledgeable and answered all of my questions I had. She initially figured out what I may be looking for and then gave me all of my options that Lexus had to offer. Lastly, Jackie made my experience at Lexus very enjoyable. It is important to note that she continually assists me if I have any additional questions. If I know anyone looking for a Lexus, I would definitely recommend to go to Herb Chambers Lexus at Sharon, Ma and see Jackie. More

We've been delighted with the quality of service provided. Our service representative has excellent technical knowledge, and their commitment to the client relationship is as you would expect from provided. Our service representative has excellent technical knowledge, and their commitment to the client relationship is as you would expect from the Lexus brand -- top form. The quality of service is such that we might never buy another brand. They're the benchmark. More

I hate the car buying experience. But my experience at Herb Chambers Lexus was the most pleasant car buying experience I have ever had. Nathan Shorey (salesman) was great. There was no pressure but lots Herb Chambers Lexus was the most pleasant car buying experience I have ever had. Nathan Shorey (salesman) was great. There was no pressure but lots of information. Pricing was excellent and all options explained to me. I was shocked when he said go home and get your title and we will have the car ready when you get back. They took care of the registration and all paper work that day. When I returned, the car was ready and I drove off. Service appointments have been very easy. They ask when I want an appointment, and thats when it is. The service representatives are also very friendy and knowledgable. Work is always done quickly and the car returned washed and cleaned. I certainly would recommend this dealership and salesman to all my family and friends. I will not hesitate to return for my next car when the time arrives. More

I would rate the total sales and service as truly outstanding. My car is washed every saturday morning and I am totally satisfied with that service as well as service on my car, i.e changing snow tir outstanding. My car is washed every saturday morning and I am totally satisfied with that service as well as service on my car, i.e changing snow tires, checking brakes and VSC control checks. I was advised correctly in having all four of my tires as snow tires to provide extra traction in the winter. More

My wife and I both love to work with Holly. Getting your car serviced is always an inconvenience; much like going to a doctor, you have to drive there, then wait. However, Holly is so pleasant, competant, a car serviced is always an inconvenience; much like going to a doctor, you have to drive there, then wait. However, Holly is so pleasant, competant, and customer-centric that bringing the cars in for service appointments takes almost all of the strain out of the process. We've come to totally rely on Holly for her expert knowledge and advice of what our cars need for servicing. And if Holly has a day off, Frank steps right in without missing a beat and takes great care of us. We are very pleased with the attention that both give us and our cars. More

My antenna had to be repaired and I was quoted 150.00. Dealer stated was partially fixed and I had to return. Upon return they charged my 350.00 more than was quoted. Normal service okay but outside tha Dealer stated was partially fixed and I had to return. Upon return they charged my 350.00 more than was quoted. Normal service okay but outside that watch out. Also cancelled tire coverage still waiting for refund More