Herb Chambers Lexus of Sharon - Service Center

" SUPERB " " JoeS" Mark Forcucci is simply amazing his devotion to assisting me and providing service on short notice is nothing short of tremendous , I had " JoeS" Mark Forcucci is simply amazing his devotion to assisting me and providing service on short notice is nothing short of tremendous , I had a problem with my car and he had me in and out within an hour . In this day and age it is difficult to find this kind of care to a customer. Thank you so much More

Awesome Nicole is the best she was so helpful came in for service today car looked great after car wash thanks for the continued wonderful service Nicole is the best she was so helpful came in for service today car looked great after car wash thanks for the continued wonderful service More

Have always had the best experience dealing with Nicole. She Is the best. She gets me in and out so quickly with such a pleasant attitude. Has been so helpful whenever I come in. Today came in with no appt and Is the best. She gets me in and out so quickly with such a pleasant attitude. Has been so helpful whenever I come in. Today came in with no appt and she got me in anyway. More

Excellent customer Service Service Consultant Ken really went above and beyond to make my experience exceptional. The process was quick and easy, within minutes I was in my loan Service Consultant Ken really went above and beyond to make my experience exceptional. The process was quick and easy, within minutes I was in my loaner car, and shortly thereafter, my car was ready. Ken made sure all my needs and concerns were met. Refreshing experience in this day and age. More

Great Service Experience I am a newly owner of a Lexus CT- 200h sport. My car has been in the service department twice for regular maintenance and both times I was helped by E I am a newly owner of a Lexus CT- 200h sport. My car has been in the service department twice for regular maintenance and both times I was helped by Eric Castillo. He is definitely Very professional, very helpful and very attentive. From booking my appointments, to providing a loaner when I needed one, to constantly updating me on the status of my vehicle. My experience at the lexus service department has been excellent and I have tha thank Eric Castillo for that. I will continue to service my vehicle at Lexus of Sharon for as long as I have this vehicle and will continue to bring my service to Eric Castillo. I am a happy Loyal customer :-) More

Herb Chambers Lexus - best I have been to I have been getting my car serviced for 30 years af. many dealerships. Ronni Travers and her team at Herb Lexus are the best I have ever experienced. I have been getting my car serviced for 30 years af. many dealerships. Ronni Travers and her team at Herb Lexus are the best I have ever experienced. From the initial phone call to book time to the drop off to dealing with Ronni who is both patient with us older customers and very very very thorough, the experience is premier and first class. I will not take my Lexus anywhere else. More

A++ service dept. - Mark was OUTSTANDING!, We had a major engine problem with one of the 4 Lexes we own (out of warranty with 165K on it) We have kept it in fantastic condition and it has serv We had a major engine problem with one of the 4 Lexes we own (out of warranty with 165K on it) We have kept it in fantastic condition and it has served the family well for along time. Mark was outstanding thru our entire service experience - saving our sons 2007 Lexus Rx400h. He and the Parts and Service director went way beyond our expectations getting the SUV back on the road while Lexus Corporate Customer Satisfaction left us very DIS-satisfies. Mark’s professionalism, attention to detail, and super follow-up are part of what the Lexus brand is all about - Corporate should take note of how to keep very loyal customers coming back - they need only ask the Chambers dealership how to do service and customer service right. Thanks Mark - we’ll be bringing in the ‘17 RX450h in for service soon and the others as needed - keep up the great work!! Dave J Wrentham, MA More

Great experience I did a test drive today, it was a great experience with Bassem Rashidi, he's such a nice person with a bunch of interesting info about the cars. I I did a test drive today, it was a great experience with Bassem Rashidi, he's such a nice person with a bunch of interesting info about the cars. It was really helpful and useful for future decisions . The dealership looks really nice, and inside it's like a museum of art. Thank you very much! More

Maintenance light came on unexpectedly Called Dealer concerned about Warning Light. Brought car to Service and expressed my concern as needed my car for appointment at noon. They performed Called Dealer concerned about Warning Light. Brought car to Service and expressed my concern as needed my car for appointment at noon. They performed 15,000 mi checkup and got me out within one hour, even without an appointment. Very impressed-wonderful service and of course a great cafe to go along with it!! More

Ronni is a true fantastic asset to the dealership Ronni Travers is a person of great experience, patience, and positive attitude towards customers and the colleagues. it is always a pleasure to work w Ronni Travers is a person of great experience, patience, and positive attitude towards customers and the colleagues. it is always a pleasure to work with her. More