Herb Chambers Lexus of Sharon - Service Center

My GS350 was at the dealership for 16 days. Your techs couldn't Identify the issue. They ended up replacing the transmission. In those 16 days not a day went by that I did not know what was going on with couldn't Identify the issue. They ended up replacing the transmission. In those 16 days not a day went by that I did not know what was going on with my vehicle. Danny went way above and beyond to keep me informed of the status of the situation at all times. I wanted to let you know that this gentleman is a huge asset to your team and if you had more professionals like Danny your business would be even better. I felt very comfortable working with Danny and when I buy my next Lexus from Herb,and after this experience I will be buying it from you guys, I will only do so if Danny handles my car. You should consider your company very fortunate to have him working for you. Lexus of Northboro is 10 miles away and after my experience with Danny I wouldn't even consider visiting their lot. Thanks again Danny for all your hard work. I hope Herb appreciates it as much as I do. Keith D Gouin More

The customer service by Danny Blinn is exceptional. He always makes sure that I am happy with the service and goes above and beyond--any time there is an issue Danny is sure to fix it and make things righ always makes sure that I am happy with the service and goes above and beyond--any time there is an issue Danny is sure to fix it and make things right. I will definitely continue to come back for service and future purchases More

Lexus for Life!! Our second purchase from Herb Chambers Sharon! I can't thank Sam Prusak enough for all his help and guidance with our first lease. He was so patient and helpful to me seeing how I was th Sharon! I can't thank Sam Prusak enough for all his help and guidance with our first lease. He was so patient and helpful to me seeing how I was there alone. He went over all my options and then went over them again!! We talked about buying verses leasing and made me feel so comfortable that I knew everything I needed to know to go home and talk it over with my husband. I never felt pressured. We went back the next day and that was that. From sales, to finance to service this dealership has it all! So easy! And enjoyable! I have to say that because we were already Lexus owners and I was already very happy with Frank Cardinale in the service department, it made our decision so easy to stay with Lexus. I trust Frank and know he always guides me in the right direction. He is so informative and knowledgeable. I am the one who brings the car in for service and feel so comfortable that I am getting not only the best service in the garage but getting the service my car needs. Thank you Frank for everything! More

The only reason I rate Herb Chambers with 5's is because Danny Blinn is a 7 on a scale of 1 to 5. He used to manage my service at Lexus of Northborough, but I lost track of him when he left that de because Danny Blinn is a 7 on a scale of 1 to 5. He used to manage my service at Lexus of Northborough, but I lost track of him when he left that dealer. I finally found him through a Google search and reconnected with him at Herb Chambers. I now live in New Canaan, Connecticut, a three hour drive from Herb Chambers of Sharon. But Danny is worth the trip . . . treat him well because he will retain customers for you as he has me. When I buy my next Lexus, it will be because Danny has taken such good care of me. Jack Hayes More

Danny is a great guy. Straight forward and a pleasure to deal with. He has always helped expedite my requests to the best of his ability. deal with. He has always helped expedite my requests to the best of his ability. More

My service advisor Danny is very helpful. Service to this point has been the 5,000 mile interval services. Danny is very good about explaining the services, discussing options and providing coupons to this point has been the 5,000 mile interval services. Danny is very good about explaining the services, discussing options and providing coupons to lower the costs. He's very accommodating and easy to work with. I would highly recommend to others. More

Dan is the best service advisor in the business. If I asked him to pick up the car on his way to work, he would. Can't say enough good things about this guy. asked him to pick up the car on his way to work, he would. Can't say enough good things about this guy. More

I started going here expecting to be over paying for service I could easily get somewhere else and to constantly be talked into paying more money for unnecessary expenses. However it was the complete o service I could easily get somewhere else and to constantly be talked into paying more money for unnecessary expenses. However it was the complete opposite. Danny my service advisor has been very honest and overly fair in cutting expenses in addition to the great service coupons this dealership offers. I would recommend this dealer to all Lexus owners. A+ More

This purchase is our first experience with Lexus and a Herb Chambers dealership. We were very impressed with the sales staff, but was even more impressed that the friendly, knowledgable, professional and Herb Chambers dealership. We were very impressed with the sales staff, but was even more impressed that the friendly, knowledgable, professional and courteous service and attention that we experienced in the sales department, flows smoothly into the service department. We believe that is where these qualities are most important. Once the vehicle is purchased, the owner will be at the mercy of the service department. We saw all those wonderful awards for great service on display and wondered if they were just props or if they were actually earned. We were having motion sensors installed per our sales agreement. Danny Blinn would be our first experience with Lexus and Herb Chambers service department. Danny welcomed us just like we were long lost friends. He was interested in us, as "friends" as we'll as customers. Since we were NOT there for problems, we discussed our purchase experiences, why we select a Lexus etc. He gave us a complete history about Lexus in general and Herb Chambers of Lexus in particular. He told us what to expect from the manufacturer and all Lexus Dealerships. Since we had owned our new Lexus for only a couple of days, we had several questions. He answered everyone, without hesitation. Danny proved to us that He knew his product in and out. He took the time to explain everything to us and left us extremely satisfied and sure that we made the right decision about our purchase. The installation process took around two days. Danny provided us with a loaner car, called us with updates on how it was progressing along and had them fix a few small details we asked about. We arrived when the work was done and our car was sparkling clean, ready and waiting for us. Danny Blinn did what he said he would do, and then, when we picked the car up, he said what he did. He is a true professional and an asset to your dealership. With employees like him, we now understand and believe that all those awards on display are truly earned. We will not hesitate to recommend Herb Chambers Lexus to our friends and family because of your sales staff and Because of Danny Blinn. Earl and Lorraine Knight More