Herb Chambers Lexus of Sharon - Service Center

Working with Mark Forcucci was great Mark was great to work with. His attention to detail was outstanding My car was suppose to take a day to repair and they had it all set with in 2 hou Mark was great to work with. His attention to detail was outstanding My car was suppose to take a day to repair and they had it all set with in 2 hours. Great customer service. Great communication. Great attitude. I would highly recommend him for all your service needs. More

Superb experience again! As always, working with James is a pleasure. His knowledge, expertise, compassion and willingness to go above and beyond is unmatched. I am always gla As always, working with James is a pleasure. His knowledge, expertise, compassion and willingness to go above and beyond is unmatched. I am always glad to refer James to anyone looking for a satisfying service experience. More

Continued Excellence I've owned two Lexus vehicles for nearly 15 years. I have only had them serviced at this dealership and only through Mark Forcucci. I wouldn't bring t I've owned two Lexus vehicles for nearly 15 years. I have only had them serviced at this dealership and only through Mark Forcucci. I wouldn't bring them anywhere else. I never have an issue that was not fixed right the first time. Mark gets back to me right away and tries to get the most mileage out of tires, brakes, etc... without compromising safety. He's the best. Thanks Mark. More

Thank You, Nicole Nicole and the dealership are always so helpful and accomadating. I alway appreciate the time and effort they take to make my experience a good one. Nicole and the dealership are always so helpful and accomadating. I alway appreciate the time and effort they take to make my experience a good one. More

Premium service from a premium brand. Ronni always seems to go above and beyond what is expected. Reason I keep coming back after 10 + years. Great company with even better customer servic Ronni always seems to go above and beyond what is expected. Reason I keep coming back after 10 + years. Great company with even better customer service. More

Great Service! I received great service from Ken, He provided thoughtful guidance regarding repair work for my car and was very prompt with retuning my calls. Great I received great service from Ken, He provided thoughtful guidance regarding repair work for my car and was very prompt with retuning my calls. Great job Ken! More

Seat Repair I Give this 5 star rating because of Ronni she is great nice personality and good customer service and is loyal keep being you RONN I Give this 5 star rating because of Ronni she is great nice personality and good customer service and is loyal keep being you RONN More

Outstanding Customer Service by Wayne McLaughlin I buy and only service my cars at Herb Chambers Lexus in Sharon. The reason I do that is because of Wayne McLaughlin who is my Service Advisor. Wayn I buy and only service my cars at Herb Chambers Lexus in Sharon. The reason I do that is because of Wayne McLaughlin who is my Service Advisor. Wayne is such a polished professional and treats every customer like a VIP. Every time I reach out to him, he gets back to me right away and makes sure that my concerns are addressed immediately. Whenever I leave the dealership, I am completely confident that my car is in perfect working order. There is absolutely nobody else I would trust with my GX. I have referred MANY people to this dealership who have since purchased cars and feel the same way I do. Outstanding customer service. More

Above and beyond I don’t know how else to describe my experience other than Ken went above and beyond what I expected. Every time I go to have my vehicles serviced I f I don’t know how else to describe my experience other than Ken went above and beyond what I expected. Every time I go to have my vehicles serviced I feel as if my car takes forever, but Ken always makes sure I am kept up to date and you can tell he actually cares. The service department has been lacking recently but Ken tries really hard to make sure I have the best experience even though things are out of his control. Ken has great potential and should not be ignored. More