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Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,595 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,595 Reviews of Herb Chambers Lexus of Sharon - Service Center
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December 31, 2018
Amazing service Kenny is always super accommodating. He always goes above and beyond. Love all the amenities and always feel welcome. Thanks for having a top notch es Kenny is always super accommodating. He always goes above and beyond. Love all the amenities and always feel welcome. Thanks for having a top notch establishment. More
by Camcarletti
Employees Worked With
Ken Alves
December 31, 2018
Amazing service! Service was fast and he called me back in a timely manner ! I appreciate the professionalism and the follow through . I would definitely recommend thi Service was fast and he called me back in a timely manner ! I appreciate the professionalism and the follow through . I would definitely recommend this service department to others . More
by Leamy1984
Employees Worked With
Eric Castillo
December 31, 2018
Great customer service James helped me when I had a nail in my tire, he got me In and out so quickly and haven’t had a problem since! James helped me when I had a nail in my tire, he got me In and out so quickly and haven’t had a problem since! More
by Brennab23
Employees Worked With
James Burbine
December 28, 2018
We love Ronni!!! Ronni’s customer service is phenomenal! From start to finish our experience is always a smooth transaction. She is a 20 star in our opinion. Ronni’s customer service is phenomenal! From start to finish our experience is always a smooth transaction. She is a 20 star in our opinion. More
by JBean22
Employees Worked With
December 28, 2018
Ronni Travers - Experience Amazing !! If there is a Lexus dealership 4 miles from our house, why would we drive to Lexus of Sharon 40 miles away from home? The answer is easy: Ronni Trave If there is a Lexus dealership 4 miles from our house, why would we drive to Lexus of Sharon 40 miles away from home? The answer is easy: Ronni Travers, the most accommodating, professional, knowledgeable and customer-focused person that we know. Ronni does everything possible to make each and every service visit the best possible from every aspect... scheduling, explanations, loaner vehicles, advice, courtesy and friendliness and, mostly, total customer satisfaction! Ronni is much more than a Service Advisor... she is a true Customer Relationship Owner. Company mission statements often seem to be just words on a piece of paper...until you've worked with Ronni. She truly delivers on these words for her customers: "..provide the highest quality service and highest level of integrity to our customers.." Herb Chambers "..we will treat each customer as we would a guest in our home.." Lexus We have two Lexus vehicles: we purchased the first because of the vehicle...we purchased the second because of Ronni. She is a wonderful person to know and work with, and truly embodies the Lexus motto: Experience Amazing !! More
by SJSCMS
Employees Worked With
December 28, 2018
Ronnie Travers- The G O A T! I've been a loyal Lexus Customer for the Past 19 years and during this time Ronnie has been my Service Advisor. Ronnie always places the customer firs I've been a loyal Lexus Customer for the Past 19 years and during this time Ronnie has been my Service Advisor. Ronnie always places the customer first. She is very detailed in her explanations of the services being provided. We keep coming back to Lexus because of Ronnie!!! Rating Ronnie between 1-10, Ronnie is a 15 in our minds!! More
by Collins16
Employees Worked With
December 28, 2018
THE BEST Setvice Advisor Ronni is wonderful to work with! Always informative, knowledgeable and professional. We have worked with her for many years and couldn’t be happier. S Ronni is wonderful to work with! Always informative, knowledgeable and professional. We have worked with her for many years and couldn’t be happier. She is truly the best!! Thank you Ronni! More
by Amanda7
Employees Worked With
December 28, 2018
Great service and communication I always find the service department courteous and responsive when getting vehicle service. Car is ready when promised and updated on any issues thro I always find the service department courteous and responsive when getting vehicle service. Car is ready when promised and updated on any issues throughout process More
by Jack 123
Employees Worked With
Nicole Thomas
December 27, 2018
Thank you Nicole! Thank you for being so friendly, accommodating, and concise! I needed my car looked at right away, and Nicole found the time to fit me into an appoint Thank you for being so friendly, accommodating, and concise! I needed my car looked at right away, and Nicole found the time to fit me into an appointment that worked on my end. Thank you!!! More
by Kerrie
Employees Worked With
Nicole Thomas
December 20, 2018
POOR QUALITY LEXUS DEALER AND SERVICE Brought my car in for service from the day I bought this car, they did all the maintenance on this car today they tell me I need brake pad and Rotors Brought my car in for service from the day I bought this car, they did all the maintenance on this car today they tell me I need brake pad and Rotors at 11,000 miles , 11,000 miles I have yet to meet anyone on this earth who needs that at 11,000 miles...so every 11,000 miles I need new Rotors poor quality for lexus and poor people skills and service for this service department. More
by tree1a
