Herb Chambers Lexus of Sharon - Service Center

Great service, Ken. Ken always takes exceptional care of my car and my concerns. He is very polite and makes sure I am very satisfied with my service. He made my service Ken always takes exceptional care of my car and my concerns. He is very polite and makes sure I am very satisfied with my service. He made my service experience exceptional. Thank you John More

Great experience Very friendly and informative visit. Any question I had was answered and then some. Got my car in right at my appointment time and it was done faster Very friendly and informative visit. Any question I had was answered and then some. Got my car in right at my appointment time and it was done faster than expected. More

Repairs I had a great experience talking to Nicole. She answered all my questions! My car was finished when it was supposed to be! Thanks for making me feel w I had a great experience talking to Nicole. She answered all my questions! My car was finished when it was supposed to be! Thanks for making me feel welcome! More

Outstanding Experience...James Burbine ...all 10's I have nothing but excellent things about James Burbine. Upon driving into the dealership without an appointment he quickly found the problem but unfo I have nothing but excellent things about James Burbine. Upon driving into the dealership without an appointment he quickly found the problem but unfortunately the part had to be ordered. He was very apologetic but said it would be ordered and could be fixed tomorrow. The following day not alone did he replace the part he said he would speak with his boss (Brian M) and as a courtesy he was able have the the cost waived. He also cleaned the area like new! Needless to say I was very pleased and grateful. James was excellent throughout the the entire process. He is an asset to the dealership, the service and the Lexus brand. More

Scheduled Service I bring my car to Herb Chambers Lexus in Sharon, MA for all services for my car. I’m always greeted with a smile and treated with respect. In particul I bring my car to Herb Chambers Lexus in Sharon, MA for all services for my car. I’m always greeted with a smile and treated with respect. In particular, Ronnie always makes herself available for any questions or concerns I have. She returns calls at all hours of the day (even after she’s left the office). Ronnie continually keeps me updated on the status of my vehicle and makes reasonable service recommendations without being pushy. This is my 2 consecutive car purchased from this dealer and I would not go anywhere else to have it serviced. I’ve been working with Ronnie for years and she deserves the full 5 star rating. More

Excellent always! Always exceed expectations. Very accommodating and high service level since I’ve been coming to this dealer. Ronni is very responsive whenever I cont Always exceed expectations. Very accommodating and high service level since I’ve been coming to this dealer. Ronni is very responsive whenever I contact her for any questions on service. More

"Above and Beyond Service!" My car was due an oil change but James Burbine went above and beyond when I asked him to verify some noises on the vehicle. Took care of everything in My car was due an oil change but James Burbine went above and beyond when I asked him to verify some noises on the vehicle. Took care of everything in a courteous manors. Provided superb customer service to me and my wife. Thank you James and see you soon again... Josue More

Thanks Eric Castillo I just want to express how grateful I am for the service that Eric Castillo always provide when I bring my suv. He is professional and has great custo I just want to express how grateful I am for the service that Eric Castillo always provide when I bring my suv. He is professional and has great customer service skills. Thanks Eric for being so great to me and my family!! More

Great customer service Ken is truly the best. I schedule service for my car around his schedule. From day one he has been there. Listens and helps when he can. Which I appre Ken is truly the best. I schedule service for my car around his schedule. From day one he has been there. Listens and helps when he can. Which I appreciate so much. More

Wonderful Service My car had a few issues but James Burbine took care of everything in a courteous and professional manor. My parts were delayed but James let me know a My car had a few issues but James Burbine took care of everything in a courteous and professional manor. My parts were delayed but James let me know as soon as he knew, he kept me in the loop every step of the way, I can not thank him enough ! More