Herb Chambers Lexus of Sharon - Service Center

I have been servicing with Lexus of Sharon for years. Ronni is always a pleasure to work with when my car comes in. The valet staff are always welcoming as well. Julio is great! And Ronni is the best! Ronni is always a pleasure to work with when my car comes in. The valet staff are always welcoming as well. Julio is great! And Ronni is the best! More

Best Service Advisor - EVER Thank you Mark for all that you do for us! Mark Forcucci is the best sevice advisor. My family has been working with Mark Forcucci for close to 25 Thank you Mark for all that you do for us! Mark Forcucci is the best sevice advisor. My family has been working with Mark Forcucci for close to 25 years. Mark and the service department at Herb Chambers Lexus have always provided Plus 1 service. Consistently exceeds expectation. Great Cars, Great Service. I especially appreciate the additional service of picking up my car so that i can continue my Covid Work From Home activities without "taking time off". JH Riverside, RI More

Mark Forcucci Review Mark is an excellent service representative who is helpful, friendly, and knowledgeable. He is the reason that I continue to go to Herb Chambers Lexu Mark is an excellent service representative who is helpful, friendly, and knowledgeable. He is the reason that I continue to go to Herb Chambers Lexus of Sharon. More

Best customer service ever . My check engine light went on when we were 300 miles from home. Herb Chambers Lexus was the nearest dealer, and conveniently located near Interstate . My check engine light went on when we were 300 miles from home. Herb Chambers Lexus was the nearest dealer, and conveniently located near Interstate 95. The receptionist was friendly and knowledgeable (she asked if the light was blinking or steady - because blinking would mean I needed a tow truck). When we arrived, everyone was professional and experienced. Service consultant Mark Forcucci secured a loaner so we could keep our plans to tour Brown University, and explained that there'd be a $160 diagnosis fee (fair enough). He called with updates to let me know when mechanics were inspecting the car. When we returned, we enjoyed wraps for lunch, refilled our coffee, and were updated that nothing was wrong with the car. Since there was no issue, did not charge me a thing. What more could you want in a dealer? The facility is beautiful, the staff is lovely. They even returned my Lexus freshly washed. Highly recommend! More

Ronni Travers sets the standard for all service managers. She is very knowledgeable, friendly, considerate, and goes above and beyond to ensure we are satisfied. She knows how to professionally handle my She is very knowledgeable, friendly, considerate, and goes above and beyond to ensure we are satisfied. She knows how to professionally handle my comments when I incorrectly assume I know "car stuff". We always leave the dealership feeling like we got our money's worth, even at Lexus rates! Ronni, you are the best! Thank you. More

Ronni is so professional, knowledgeable and just simply amazing at what she does. I always know I’m in good hands with Ronni. I wouldn't go anywhere else for service. Thank you Ronni and Lexus of Sharon amazing at what she does. I always know I’m in good hands with Ronni. I wouldn't go anywhere else for service. Thank you Ronni and Lexus of Sharon More

Ronni Is Wonderful Once Again Ronni Answered All My Questions & Got back to me in a timely Manner!! Thanks Again Ronni Be in for Service Soon Thanks For Always Getti Once Again Ronni Answered All My Questions & Got back to me in a timely Manner!! Thanks Again Ronni Be in for Service Soon Thanks For Always Getting Right Back to Us Steve & Pauline More

Eric is an excellent advisor who provides great customer service. This is my 3rd Rx350 and every time I leave my car with Eric I know I’m in good hands. service. This is my 3rd Rx350 and every time I leave my car with Eric I know I’m in good hands. More

I love my Lexus and love coming to this dealership. Being able to pull inside the service drop off and not wait out in the cold is a great feature offered here. Eric Castillo, my advisor, is professional, kn able to pull inside the service drop off and not wait out in the cold is a great feature offered here. Eric Castillo, my advisor, is professional, knowledgeable and friendly. More

What an amazing service experience with Lexus. Ronni Travers and Ken Alves made the transaction easier than other dealerships I’ve ever been to. A+ to them! I will refer everyone I know here to purchase Travers and Ken Alves made the transaction easier than other dealerships I’ve ever been to. A+ to them! I will refer everyone I know here to purchase their next automobile!! More