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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,596 Reviews

2,596 Reviews of Herb Chambers Lexus of Sharon - Service Center

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September 30, 2020

Mark never lets me down, I just give him a call and he takes care of everything. The whole organization is first class and treats their customers right. Mark is a great asset to this company and I always More

by rlbdc93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for the 5-star review! We are so glad you enjoy working with our team at Herb Chambers Lexus of Sharon, and we will certainly let Mark know that you appreciate his help. We look forward to your next visit!

September 29, 2020

Wayne is an asset to your company. I enjoy each visit. Wayne always makes it fun quick and easy. I will always choose herb chambers More

by Carla Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne, Wayne McLaughlin
Sep 29, 2020 -

Herb Chambers Lexus of Sharon responded

Carla, thank you for the review! Wayne is an excellent member of our team at Herb Chambers Lexus of Sharon, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

September 14, 2020

I had high expectations and the Service Dept team at Lexus of Sharon did not disappoint. I brought in my car for service after an issue came up resulting from repairs completed at an out of state dealer More

by FA_August2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We are so glad you enjoyed working with Mark and Eric here at Herb Chambers Lexus of Sharon, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

September 02, 2020

My car blew a engine oil cooling line on a Friday night and Ronni had my car turned around in one day! Fast and efficient service which was greatly appreciated! Would highly recommend Herb Chamber Lexus More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Herb Chambers Lexus of Sharon responded

Hi Joseph - Thanks for taking the time to review us! It is great to hear that Ronni delivered such efficient service. Safe travels and we hope to see you back at Herb Chambers Lexus of Sharon next time!

August 31, 2020

I had two different cars in for service with Mark in August and he never fails to impress me. Never any surprises or "upselling" , he keeps me informed and the work is always top notch. I highly recomme More

by rlbdc93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! It is wonderful to hear that Mark delivered such a transparent and honest service experience. We appreciate your business and hope to see you back at Herb Chambers Lexus of Sharon down the road!

August 30, 2020

Nicole is by far one of the best service reps. In a day where customer service is lacking, Nicole proves you can still receive exemplary service. She consistently keeps you informed of your cars progress a More

by Caccmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Thomas
Sep 01, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave us a review! Nicole is an excellent member of our team at Herb Chambers Lexus of Sharon, and we couldn't be happier to hear that you enjoy working with her and Eric here. We are grateful for your longtime business, and we look forward to your next visit!

August 29, 2020

Every time I bring my vehicle in for service I am more than pleased with the experience. Nicole is very easy to work with and she makes sure my vehicle is well take care of throughout the process. I won’t More

by Anonymom#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Thomas
Aug 31, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for the 5-star review! It is always a pleasure to service your vehicle here at Herb Chambers Lexus of Sharon, and we will certainly let Nicole know that you appreciate her help. We look forward to your next visit!

August 27, 2020

I purchased my Lexus RX350 from this dealership. Transaction was great. Had my vehicle serviced there 2xs and both experiences were great. I have an excellent service advisor (Mark Forcucci). Mark i More

by JAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Herb Chambers Lexus of Sharon responded

We're so proud to have earned your repeat business, James! It's fantastic to hear that Mark's courteous service keeps you coming back for all your repair and maintenance needs. Thank you for being such a great Herb Chambers Lexus of Sharon customer!

August 25, 2020

As always Ronni’ s professionalism and responsiveness to the needs of our cars is top-notch! Ronni goes above and beyond to make all of our service calls easy and the least amount of stress😀 More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Herb Chambers Lexus of Sharon responded

Hi Joseph, thank you for reviewing Herb Chambers Lexus of Sharon. It made our day to see that Ronni consistently impresses you with excellent customer service. We look forward to taking care of you during your next visit!

August 06, 2020

WOW - why do I keep coming back to HC? Is it because of Herb? No - it’s RONNI TRAVERS!!! She is awesome! Not only does Ronni call you back ON HER DAY OFF, and treat you with a killer smile every single tim More

by Jo Erba
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Herb Chambers Lexus of Sharon responded

Jo, thank you so much for the review! We couldn't be happier to hear that you enjoy working with Ronni here at Herb Chambers Lexus of Sharon. We will certainly let her know that you appreciate her help!

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