Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,596 Reviews of Herb Chambers Lexus of Sharon - Service Center
Mark never lets me down, I just give him a call and he takes care of everything. The whole organization is first class and treats their customers right. Mark is a great asset to this company and I always takes care of everything. The whole organization is first class and treats their customers right. Mark is a great asset to this company and I always enjoy working with him. More
I had high expectations and the Service Dept team at Lexus of Sharon did not disappoint. I brought in my car for service after an issue came up resulting from repairs completed at an out of state dealer Lexus of Sharon did not disappoint. I brought in my car for service after an issue came up resulting from repairs completed at an out of state dealer. Big thanks to Mark F. and Eric. G. for their attentive and professional service, in working through all the obstacles and making things right for their customer. I highly recommend Lexus of Sharon! More
My car blew a engine oil cooling line on a Friday night and Ronni had my car turned around in one day! Fast and efficient service which was greatly appreciated! Would highly recommend Herb Chamber Lexus and Ronni had my car turned around in one day! Fast and efficient service which was greatly appreciated! Would highly recommend Herb Chamber Lexus Sharon MA More
I had two different cars in for service with Mark in August and he never fails to impress me. Never any surprises or "upselling" , he keeps me informed and the work is always top notch. I highly recomme August and he never fails to impress me. Never any surprises or "upselling" , he keeps me informed and the work is always top notch. I highly recommend Mark to everyone. More
Nicole is by far one of the best service reps. In a day where customer service is lacking, Nicole proves you can still receive exemplary service. She consistently keeps you informed of your cars progress a where customer service is lacking, Nicole proves you can still receive exemplary service. She consistently keeps you informed of your cars progress as well working within your schedule for drop off and pick up. We have been with Lexus of Sharon for over 15 years and the customer service sept is the one main reason we continue to return . Between Eric Graf; service director, Nicole Thomas, the individuals who greet you when you come in and the drivers who valet your car, you can find a better place.. More
Every time I bring my vehicle in for service I am more than pleased with the experience. Nicole is very easy to work with and she makes sure my vehicle is well take care of throughout the process. I won’t than pleased with the experience. Nicole is very easy to work with and she makes sure my vehicle is well take care of throughout the process. I won’t service my vehicle anywhere else and look forward to working with her again at my next visit. More
I purchased my Lexus RX350 from this dealership. Transaction was great. Had my vehicle serviced there 2xs and both experiences were great. I have an excellent service advisor (Mark Forcucci). Mark i Transaction was great. Had my vehicle serviced there 2xs and both experiences were great. I have an excellent service advisor (Mark Forcucci). Mark is a true gentleman. Highly recommend dealing with him and Lexus of Sharon! More
As always Ronni’ s professionalism and responsiveness to the needs of our cars is top-notch! Ronni goes above and beyond to make all of our service calls easy and the least amount of stress😀 the needs of our cars is top-notch! Ronni goes above and beyond to make all of our service calls easy and the least amount of stress😀 More
WOW - why do I keep coming back to HC? Is it because of Herb? No - it’s RONNI TRAVERS!!! She is awesome! Not only does Ronni call you back ON HER DAY OFF, and treat you with a killer smile every single tim Herb? No - it’s RONNI TRAVERS!!! She is awesome! Not only does Ronni call you back ON HER DAY OFF, and treat you with a killer smile every single time you walk into the dealership, BUT Ronni she be a consultant on what it is to be at the top for Customer Service ! Ronni’s skillset is remarkable! A guide to be followed! And after the service she even followed up with a , “ Was the car to your satisfaction?” This is my second Lexus at this dealership for this reason. Herb - give Ronni a promotion!! Don’t let her go!! Thank you - Jo Erbafina More