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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,596 Reviews

2,596 Reviews of Herb Chambers Lexus of Sharon - Service Center

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January 01, 2021

I had recently called Nicole to plan service before winter sets in., She made sure we had reviewed what I needed done. It doesnt matter whom I deal with whether its Ronni or Nicole I've always encounte More

by Dmck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Thomas
Jan 04, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave us a review! We are so glad Ronni and Nicole both took such good care of you here at Herb Chambers Lexus of Sharon, and we will be sure to let them know that you appreciate their help. We look forward to your next visit!

December 31, 2020

Thank you Lexus for making our service experience hassle free. Ronni and Nicole explained everything and their customer service was top notch. I look forward to our next visit with you. More

by Jmj22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Thomas
Dec 31, 2020 -

Herb Chambers Lexus of Sharon responded

We are happy to hear that Ronni and Nicole made your service experience go so smoothly. Thank you for taking the time to leave this helpful feedback and we will be sure to pass along the kind words. Everyone at Herb Chambers Lexus of Sharon greatly appreciates your business!

November 30, 2020

My experience with Ronnie Travers has been outstanding. She has a tremendous attention to detail. Ronnie is the reason I have maintained my relationship with my local Lexus dealership. She always maintains More

by macboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Herb Chambers Lexus of Sharon responded

We are very happy to hear that you receive professional service from Ronnie during all your visits to Herb Chambers Lexus of Sharon. Thank you for trusting us with your vehicle time and time again! We look forward to our continued relationship.

November 11, 2020

The reason why I’ll never leave Lexus of Sharon is because of Ronni and her service team, I’m not kidding! They are the best!!! I’m a Lexus of Sharon customer for life because of Ronni. Professional More

by sha4212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave us a review! We are grateful for your loyal business here at Herb Chambers Lexus of Sharon, and we will certainly let Ronni know that you appreciate the help. We look forward to your next visit!

October 31, 2020

Ronni is incredibly efficient in her handling of her customers. It makes our visit extremely pleasant. She makes our Tavel time worth the trip. Don’t underestimate Ronni’s abilities. My husband and I More

by Smlo2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Herb Chambers Lexus of Sharon responded

A big thanks to you and your husband for trusting us with your vehicle! We are happy to hear that you enjoy your visits with Ronni and our Herb Chambers Lexus of Sharon team. Safe travels to you and your family!

October 31, 2020

Ronni Travers is Wonderful!!! She always gets right back to me when I have any Questions or Issues. Very Lucky to have such a wonderful contact who can help me with my Car. Thanks For Being So Helpful Pauli More

by Polly531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Herb Chambers Lexus of Sharon responded

Pauline - Thank you so much for being a loyal Lexus customer! We are delighted to hear that Ronni provides communicative service and assists with all of your auto needs. Our team at Herb Chambers Lexus of Sharon appreciates your kind review!

October 26, 2020

Very impressed with the "no pressure" vibe we got with this dealership. We went in specifically to test drive one particular car and no one make any attempt to pressure us into taking a look at anything e More

by Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to share your experience working with us, Sue! We appreciate your business and are happy to hear that you had such an exceptional purchase experience. Congratulations on your new vehicle and safe travels! We hope to work with you again at Herb Chambers Lexus of Sharon!

October 01, 2020

Thank you Eric for the great service! Had some warranty issues and they were addressed by the service team promptly and efficiently! Couldn't have been better! Thanks! Chris More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Oct 01, 2020 -

Herb Chambers Lexus of Sharon responded

Chris - thank you for stopping by to review Herb Chambers Lexus of Sharon! I am glad to hear that Eric took care of you during your service visit. We look forward to working with you next time!

September 30, 2020

As always, very detail oriented, helpful, and happy to help whenever she can. Couldn’t be happier with the level of service that I received from her. More

by LexusPreferedOperator
Recommend Dealer
Yes
Employees Worked With
Nicole Thomas
Oct 01, 2020 -

Herb Chambers Lexus of Sharon responded

We couldn't have asked for better feedback! Nicole is just as great at her job as you say, and we'll be sure to relay your kind words to her. Thank you for trusting Herb Chambers Lexus of Sharon with all your repair and maintenance needs!

September 30, 2020

had my fuel pump recall done by nikki and she was and is the sweetest and most kind hearted advisor at the dealer! my car was spotless, no fuel smell, no loose parts. the repair was executed flawlessly and More

by lexuslover2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Thomas
Oct 01, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Herb Chambers Lexus of Sharon, and we will certainly let Nikki know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

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