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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,670 Reviews
Call Service Center (508) 668-5600

2,670 Reviews of Herb Chambers Lexus of Sharon - Service Center

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November 02, 2021

HC Lexus of Sharon offers exceptional services. I only go there for service and I’m never disappointed, very professional and accommodating. More

by Gertrude A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Report | Print
Nov 02, 2021 -

Herb Chambers Lexus of Sharon responded

It is our pleasure to accommodate your service needs, Gertrude! Thank you for choosing Herb Chambers Lexus of Sharon to do business with. We love to see a five-star review!

November 01, 2021

From the moment I entered the service area until leaving, I was comfortable . They accommodated my schedule date and time. Received my vehicle back within the time told. More

by Mr Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Report | Print
Nov 01, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back next time!

October 31, 2021

Went for my 10,000 mile oil change and they did not rotate tires. Unbelievable. More

by jodasu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Report | Print
Nov 15, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for bringing this to my attention. I regret that you didn't receive a thorough service visit and will certainly look into what caused this oversight. We want our guests to have confidence in the work we perform, and it's hard to hear that we've let you down. Would you please reach out to me at your earliest convenience so I can offer my assistance? Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

October 31, 2021

Excellent service. I always know my car is safe and work is completed in a timely manner. Eric G is the best! More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Graff
Report | Print
Nov 01, 2021 -

Herb Chambers Lexus of Sharon responded

Deb, it makes us happy that Eric was great to work with, and we appreciate you taking the time to share your confidence in our team's work. --The Herb Chambers Lexus of Sharon team

October 31, 2021

Thank you so much for the great service! You never disappoint. It is truly appreciated! More

by dbull57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2021 -

Herb Chambers Lexus of Sharon responded

We are always happy to help you out! Thanks for supporting Herb Chambers Lexus of Sharon!

October 30, 2021

I've been purchasing my cars from this dealer since the early 1990's and and they are great. I've purchased 7 cars from them and 6 from the same salesman, he's now retired and I have a new one, Rene Lapaz More

by Karen H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Lapaz, Eric Castillo
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Nov 01, 2021 -

Herb Chambers Lexus of Sharon responded

Hi Karen - We are delighted to have you as a returning customer! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your kind words about Rene, Eric, and Brian. We look forward to your next visit!

October 30, 2021

Service tendered was fair read tire pressure should be a easy sight on dash .No More

by Jfl1539@yahoo.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerry Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Xu
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Oct 30, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for reviewing Herb Chambers Lexus of Sharon! We appreciate this feedback and hope for the chance to assist you in the future.

Nov 02, 2021 -

Jfl1539@yahoo.com responded

Jfl1539@yahoo.com is my email address John f luca

Nov 02, 2021 -

Jfl1539@yahoo.com responded

I’ll need another refresh appointment with Gerry ..

October 29, 2021

Professional friendly service people at the Sharon location. Very happy to be part of the Lexus community!! More

by J_amaple
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Report | Print
Oct 31, 2021 -

Herb Chambers Lexus of Sharon responded

We're grateful to have such supportive members like you in the Herb Chambers Lexus of Sharon community! It's our pleasure to provide professional and friendly service at every visit, and we look forward to our next chance to do so!

October 29, 2021

My Service Associate Ryan is excellent. This dealership does a great job! Treated well every time. More

by Stoddard's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Report | Print
Oct 30, 2021 -

Stoddard's responded

I would recommend HC Lexus dealership in Sharon to anyone looking for service. I think they’re competitive with pricing too.

Oct 31, 2021 -

Herb Chambers Lexus of Sharon responded

We're honored that you know you can rely on Ryan and the Herb Chambers Lexus of Sharon team for wonderful, customer-focused care. Thank you for taking a moment to leave us this supportive review, and we look forward to lending a hand with your service needs again in the future!

October 29, 2021

Randy is very capable and friendly. We have no complaints in dealing with him. Service is always excellent. More

by sandystanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Report | Print
Nov 01, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for your confidence in Randy and the team! We are grateful for your business and we hope to welcome you back to Herb Chambers Lexus of Sharon for all your future service needs. Drive safely!

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