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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,667 Reviews

2,667 Reviews of Herb Chambers Lexus of Sharon - Service Center

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December 24, 2021

They go the extra mile to solve your auto problem . Very proactive especially Mark F. More

by 31Roadster!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Herb Chambers Lexus of Sharon responded

We strive to go above and beyond for our clients and are delighted this is clear. Thank you for your business and wonderful review, from everyone here at Herb Chambers Lexus of Sharon!

December 24, 2021

One of the few dealerships that truly values the customer. Staff is well-trained, professional, and in sync. Always leave satisfied. More

by robciampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Herb Chambers Lexus of Sharon responded

We're thrilled we're living up to our high standards for customer service, Rob. Thank you for the tremendous review and for being a valued Herb Chambers Lexus of Sharon client!

December 24, 2021

Ronni is always helpful, easy to talk to and gets things done. She really is terrific! More

by pcoill94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Herb Chambers Lexus of Sharon responded

We're thrilled that you always feel in good hands with Ronni and the Herb Chambers Lexus of Sharon team! Thank you for your business and support - we sincerely appreciate it!

December 23, 2021

At Lexus of Sharon the customer is always treated with respect, both on the sales floor and while the vehicle is being serviced. Courtesy vehicles are readily available and both the sales and service fun More

by Tomgilligan9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Dec 23, 2021 -

Herb Chambers Lexus of Sharon responded

It's true that we focus on what makes our guests happy and are thrilled you always have a great service experience with us. Thank you for the wonderful feedback, Tom. We're grateful to have you as a Herb Chambers Lexus of Sharon customer!

December 23, 2021

All work was done in a timely manner. Service advisor spells out what needs to be done. My only complaint is that the price for service is high. More

by gregrichard7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Dec 27, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for providing us with feedback on your recent service experience, Greg! We're glad to hear that our team's efficient and informative care was so appreciated. We do our absolute best to keep our pricing reasonable and reflective of the quality of our work, however, we will consider this input moving forward. Thank you for choosing Herb Chambers Lexus of Sharon, and we hope you'll return next time you require service!

December 23, 2021

Julio (greeter) and Mark (service advisor) were courteous, professional, and respectful of my time constraints. More

by wjr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks for trusting Herb Chambers Lexus of Sharon with your maintenance! We're glad we did a great job and sincerely appreciate the five-star review. Come back next time!

December 22, 2021

Mark is always a pleasure to work with. He is very quick to respond with any questions I have and my car is always ready in a timely manner. I highly recommend working with him if you get the chance! More

by Car_guy15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Herb Chambers Lexus of Sharon responded

We're so pleased to hear that Mark was able to assist you so well and answer any questions you had. Your feedback means a lot to us and we hope to see you at Herb Chambers Lexus of Sharon again next time!

December 22, 2021

My wife and I are on our 5th Lexus automobile. My experience with Mark in the service department has been and continues to be a great experience. Mark is knowledge and professional and I look forw More

by Gcarne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Herb Chambers Lexus of Sharon responded

We're so grateful for your continued confidence in Herb Chambers Lexus of Sharon! We will certainly let Mark know his commitment to exceptional service stands out to you. Your support means a lot and we look forward to seeing you again. Take care!

December 20, 2021

Have been purchasing cars and using their service department for over 35 years. Needless to say I am extremely satisfied with the dealership and the professionals I have had the pleasure of working w More

by Rfichera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anil Bezawada
Dec 21, 2021 -

Herb Chambers Lexus of Sharon responded

Sharon, thank you for the great review! We appreciate your support over the years and are happy to hear that you had such a successful service experience working with Mark and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you and your wife back again down the road!

December 20, 2021

I want you to know how much i appreciate the service i always receive at herb Lexus I really appreciate Mark and his attention to details regarding the services needed Also grateful to the technician wh More

by bevnoble1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Herb Chambers Lexus of Sharon responded

Hi Beverly - We are so grateful to you for sharing this glowing review! It makes our day to know that you are always so well taken care of by Mark and our team. Thank you and happy holidays from all of us at Herb Chambers Lexus of Sharon!

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