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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,668 Reviews
Call Service Center (508) 668-5600

2,668 Reviews of Herb Chambers Lexus of Sharon - Service Center

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January 28, 2022

One of the best dealers to buy from and the maintenance service is just as great! More

by Deedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew A
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Jan 28, 2022 -

Herb Chambers Lexus of Sharon responded

This review made our day, Deedo! Thank you for the excellent feedback - your confidence in our team means a lot to us. Take care, and see you next time! - the Herb Chambers Lexus of Sharon staff

January 28, 2022

Great service, but lousy recordkeeping, the have changed the plugs twice now because they don’t keep good records and didn’t show the last change. More

by dphfhvn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson
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Feb 18, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the complimentary note on your experience with our service team. I do apologize that there was some confusion in regards to the plugs you were referring to. Feel free to give me a call at 781-806-6037 to discuss further. Johnny Dang – General Manager - Herb Chambers Lexus of Sharon

January 28, 2022

Customer Service is amazing & efficient . Ronni is straight forward and always willing to help however she can ! More

by Villas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for your confidence in Ronni and our team! We are happy to have you as a customer here at Herb Chambers Lexus of Sharon and we hope to see you again. Drive safely!

January 28, 2022

Toni Travers always puts the customer first and is very thorough in the service process. I always feel confident that my car is in good hands. More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Aaron - Thank you for your confidence in Toni and our team! We are grateful for your business and we look forward to the next opportunity to welcome you to Herb Chambers Lexus of Sharon. Drive safely!

January 27, 2022

Mark and the entire staff were great . Car was serviced ahead of schedule and everyone was very helpful More

by tommcgowan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for giving Mark a special shoutout! We're glad that your car was taken care of in a timely way and that our team was especially helpful. --The Herb Chambers Lexus of Sharon crew

January 27, 2022

Fast and friendly service. Always greeted with a smile. the entire staff is always willing to help. More

by randyv91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
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Jan 28, 2022 -

Herb Chambers Lexus of Sharon responded

We are truly glad that our team took care of your vehicle in a timely way. It makes us happy that our crew was especially helpful. All of us here at Herb Chambers Lexus of Sharon appreciate it!

January 27, 2022

Dealer worked with Lexus to best resolve my issue with a faulty transmission. Randy was friendly & a professional who explained the resolution effectively. More

by Aklynn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Vicente
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Jan 28, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with Randy and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

Service was performed timely and a the quoted price. The Service Manager was very helpful. More

by Burt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Report | Print
Jan 28, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you so much for this amazing review! We are glad that our team took care of your vehicle in a timely way. We appreciate your business here at Herb Chambers Lexus of Sharon!

January 26, 2022

They are always nice and professional. Thank you for everything you do Lexus. You are always the best More

by bayous-spoked0d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Report | Print
Jan 28, 2022 -

Herb Chambers Lexus of Sharon responded

Kind and professional is how we aim to be! Thank you for the lovely feedback and for doing business here at Herb Chambers Lexus of Sharon!

January 26, 2022

Super friendly staff all around. They want you to have a stellar customer experience and it shows. They work with your concerns re maintenance and upkeep. I love how they give you back a freshly washed and More

by plenums.elitist_0s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan *****
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Jan 26, 2022 -

Herb Chambers Lexus of Sharon responded

Hearing that our commitment to customer service is so clear makes our day! Thank you for the incredible review and for taking the time to reflect on your experience with us - we hope to see you back again next time!

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