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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,669 Reviews

2,669 Reviews of Herb Chambers Lexus of Sharon - Service Center

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February 08, 2022

I’m always pleased with The Service Team at Herb Chambers Lexus! They always make me aware of any issues with my car. They are honest and don’t put any pressure on for unneeded service. More

by donovanmonica71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo , Edwige Saintilvert
Feb 08, 2022 -

Herb Chambers Lexus of Sharon responded

We are really glad to hear that the Herb Chambers Lexus of Sharon team takes great care of your car. Thank you for trusting us to keep your vehicle in excellent shape. We appreciate your business and will see you again next time.

February 08, 2022

Been there 30 years and mark forcucci has been there for the whole time FABULOUS SERVICE I had an emergency situation and the dealership (mark ) handled it immediately and lent me a cart to go to my dr. More

by Mcohen44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Herb Chambers Lexus of Sharon responded

We're thrilled Mark was able to assist you with your emergency service needs so seamlessly. We will certainly pass along your thanks to him and the Herb Chambers Lexus of Sharon team who helped out. Your continued confidence means a lot to us and we wish you many safe and happy miles!

February 08, 2022

Ronnie was excellent as always. Service department did a great job and finished early. Inside of car could have been cleaned a bit better. Recommend using Lexus services instead of an outside mechanic. More

by Sully10_85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Herb Chambers Lexus of Sharon responded

Sully - Thank you for taking time to post a review. We are happy to hear that you can trust Ronnie to provide excellent service, and we appreciate your feedback. Hope to see you at your next visit to Herb Chambers Lexus of Sharon!

February 07, 2022

Great services! The staffs are very friendly and professional. The dealer offered free loaner car for the long hour maintenance is a big plus. More

by peyling Hsieh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
All staffs from service pick up to delivery , Randy Vicente
Feb 07, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for trusting the Herb Chambers Lexus of Sharon team! We are glad that our crew was professional and friendly. We appreciate your confidence in our work and we'll see you again next time.

February 07, 2022

Randy was great! He clearly explained everything that needed to be done and remembered our discussion regarding work remaining to be done from our last visit this past summer. More

by Rick Corsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Feb 07, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Rick-- thank you for the great review! We are glad that Randy was informative, communicative, and wonderful to work with. Thank you for trusting us to keep your car running smoothly.

February 07, 2022

Service is professional and efficient. The service staff is attentive, and the waiting area is extremely comfortable. More

by Sbliss52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt—Service
Feb 07, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for leaving Herb Chambers Lexus of Sharon a five-star review! We are happy to hear that our team was professional and our waiting area was comfortable. Enjoy the rest of your day and we'll see you next time!

February 07, 2022

Was taken immediately upon arrival. Car was returned in the allotted time. Great environment to wait-coffee and snacks provided which is a nice touch. Dealership is immaculate. More

by marg426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson
Feb 08, 2022 -

Herb Chambers Lexus of Sharon responded

Your glowing review means a lot to us! Thank you for choosing Herb Chambers Lexus of Sharon and for taking the time to share your experience. Drive safely until we see you again!

February 07, 2022

Great customer service!!! Had a scheduled appointment went in earlier and they took me and finished quick! More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Feb 08, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Steph - We are delighted to hear that your recent appointment went smoothly and that you got back on the roads in a timely manner. Thank you for choosing Herb Chambers Lexus of Sharon!

February 04, 2022

Excellent service team at HCLEXUS the service department Excellent service team at HCLEXUS the service department was very accommodating and quickly fixed my vehicle, special thank you to Brian Matthews! More

by LR7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Herb Chambers Lexus of Sharon responded

It is wonderful to hear that Brian and the team gave you a great experience! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing a wonderful review. We hope to see you again!

February 04, 2022

Friendly reps, thorough diagnostic testing, comfortable atmosphere, very accommodating staff, timely repair work, and easily accessible location. More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Margaret - Thank you for sharing your experience with our service team! We are grateful for your business and we hope to welcome you back to Herb Chambers Lexus of Sharon for all your future services. Have a wonderful day!

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