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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,670 Reviews

2,670 Reviews of Herb Chambers Lexus of Sharon - Service Center

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February 24, 2022

Great service department. Eric is a straight forward guy. Work completed on time and as quoted. No surprises. Highly recommend. More

by purses.foxes0n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that Eric delivered such a seamless and efficient service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

February 24, 2022

Brian is the service manager at Herb Chambers Lexus in Sharon and I have the utmost trust in Brian’s advice. I love my LS 460 and it has over 120,000 miles. I want to keep it for several more years beca More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Matthews-Service Manager
Feb 24, 2022 -

Matt responded

Always a great service experience!

Feb 24, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review, Matt! We are so glad to hear that Brian and the team earned your five stars. We will be sure to pass on the kind words. Drive safely in your Lexus LS 460, and enjoy it! We hope to see you back again at Herb Chambers Lexus of Sharon!

February 23, 2022

Did not address the issue and were disrespectful. I have concerns if I ever need to return my vehicle to this dealer. More

by Bdelsignore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Matthews
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo
Mar 12, 2022 -

Herb Chambers Lexus of Sharon responded

Hi, Please contact me directly so I can further assist you with your concerns. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

February 23, 2022

Very pleasant experience getting 40k service! Matt did a wonderful job helping me and the wait was relatively short! More

by rleenhus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew A Kline
Feb 23, 2022 -

rleenhus responded

Very pleasant experience getting 40k service for my RX450! Matt did a wonderful job helping me and the wait was relatively short!

Feb 24, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for trusting us with your Lexus RX 450! We are delighted to hear that Matt helped your 40k visit go smoothly. Enjoy your day and we hope to see you next time at Herb Chambers Lexus of Sharon!

February 23, 2022

A great experience, besides the wonderful vehicle your employees are your greatest asset, thank you for this wonderful experience. More

by Jackbutkuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Feb 24, 2022 -

Herb Chambers Lexus of Sharon responded

Your glowing review means a lot to us! Thank you for giving Herb Chambers Lexus of Sharon your business, we look forward to the next opportunity to assist you.

February 22, 2022

Herb Chambers Sharon is my favorite place for my Lexus services, they are very professional and attentive to their customers. I will recommend this place to my friends and family. More

by Salome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni
Feb 23, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for your confidence in our team! We are happy to hear that you were so well taken care of and that you will be recommending our work to others. Safe travels from all of us at Herb Chambers Lexus of Sharon!

February 22, 2022

Great service . Friendly staff. Eric was very helpful showing me settings on the dashboard..Services where fast and I am very happy to be a Lexus owner. More

by Eivstrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Feb 23, 2022 -

Herb Chambers Lexus of Sharon responded

We are happy to have you as a customer here at Herb Chambers Lexus of Sharon! Thank you for your kind review of Eric and our team. Drive safely until we see you again!

February 21, 2022

As always Herb Chambers Lexus of Sharon Service Department comes through. I hit a pothole and my run flat tire wouldn't get me to the dealer so my car was towed up to the dealer and my Service Con More

by KarenH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Feb 22, 2022 -

Herb Chambers Lexus of Sharon responded

All of us at Herb Chambers Lexus of Sharon greatly appreciate you taking the time to leave us with your kind feedback. Reviews like yours let us know that we're hitting the mark when it comes to exceptional customer service. We will be sure to pass along your kudos to Eric and the entire team who helped out. Safe travels!

February 21, 2022

Very good service. The Vietnamese gentleman did a very good job, very kind customer service. More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Feb 22, 2022 -

Herb Chambers Lexus of Sharon responded

Judy, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you again down the road!

February 21, 2022

The service is very efficient and everyone is extremely pleasant to deal with. Very happy! More

by hindakkimmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hung Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Kline
Feb 22, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you are confident in the Herb Chambers Lexus of Sharon team to get the job done. Drive safely, and we hope to see you again down the road!

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