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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,672 Reviews

2,672 Reviews of Herb Chambers Lexus of Sharon - Service Center

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March 15, 2022

Customer service is great! Mark is very efficient and always helpful and professional . A+ service More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Herb Chambers Lexus of Sharon responded

Cheryl, thank you for the great review! We are thrilled to hear that you are confident in Mark to get the job done. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

March 12, 2022

I bought my vehicle from Herb Chambers and every interaction since then has been amazing. Very professional and extremely friendly. More

by Rams00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Mar 14, 2022 -

Herb Chambers Lexus of Sharon responded

We are so grateful to have earned your continued business! Thank you for choosing Herb Chambers Lexus of Sharon and for stopping by to share your feedback. Drive safely until we see you again!

March 12, 2022

The Service Dept was very friendly and professional as always. The car service was completed quickly as promised. More

by Bmetzger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo
Mar 12, 2022 -

Herb Chambers Lexus of Sharon responded

We are delighted to see that our team continues to impress you! Thanks for supporting Herb Chambers Lexus of Sharon!

March 12, 2022

I wouldn’t go anywhere else to have my car serviced. It’s the best! More

by judy.rubinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Mar 12, 2022 -

Herb Chambers Lexus of Sharon responded

We are always happy to help you out, Judy! Thanks for supporting Herb Chambers Lexus of Sharon!

March 12, 2022

You have done a very good job. You have finished all required services. At the end our car was washed very clean. We have to thank you for the nice job you did! More

by dylmd1
Recommend Dealer
Yes
Employees Worked With
Jackson
Mar 13, 2022 -

Herb Chambers Lexus of Sharon responded

We're so grateful that you've taken the time to express your gratitude for the Herb Chambers Lexus of Sharon team! It was our pleasure to go the extra mile for you, and we hope you'll stop by again next time you require service!

March 11, 2022

I have been servicing my car here since 2017. When dealing with Eric, if all is fine then the interaction is fine. For over 2 years Ive been hearing an intermittent noise when applying on the bra More

by Ann
Recommend Dealer
No
Employees Worked With
Eric Castillo
Mar 28, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Ann, Thank you for the feedback and I apologize that we didn’t meet your expectations. I did have a conversation with the staff to address your concerns. Feel free to contact me if you would like to discuss further. Best, Johnny Dang, General Manager, jdang@herbchambers.com

March 11, 2022

Service writer Jackson was very personable, friendly and professional. He told me how long my vehicle would be in service and he was right on target. More

by cherraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson in service department
Mar 11, 2022 -

Herb Chambers Lexus of Sharon responded

We're thrilled to hear we're meeting your expectations! Thank you for sharing how much Jackson's professionalism and courteous service meant to you, and the Herb Chambers Lexus of Sharon team looks forward to our next chance to go the extra mile for you!

March 11, 2022

I love getting my car serviced at Herb Chambers Lexus. I always trust my service consultant, Mark, and the technicians to provide the best advice. The customer service is top notch! More

by Sherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo , Randy Vicente
Mar 11, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you, Sherine, for giving Herb Chambers Lexus of Sharon a shoutout! We are glad to have your business, and we appreciate your trust in us to get the job done right.

March 10, 2022

Great professional service as always. I’ve never had a problem and their customer service is excellent. More

by robertrosscpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Mar 10, 2022 -

Herb Chambers Lexus of Sharon responded

We truly appreciate the time you took to give us a shoutout. Your support means the world to all of us at Herb Chambers Lexus of Sharon. Thanks!

March 10, 2022

Excellent timely service. Jackson keep me well informed about cost and timing for the repair More

by epcunionpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson
Mar 10, 2022 -

Herb Chambers Lexus of Sharon responded

We love hearing we're delivering the timely care our clients deserve. Thank you for the excellent review of Herb Chambers Lexus of Sharon!

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