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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,672 Reviews

2,672 Reviews of Herb Chambers Lexus of Sharon - Service Center

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March 21, 2022

The service department was courteous and professional. My service representative did a wonderful job of keeping me informed. More

by jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew A
Mar 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review, Jen! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

March 20, 2022

I have been a long-standing customer of Herb Chambers Lexus, since Lexus first appeared on the auto scene, the early 1990’s, well before the Sharon building, etc…At that time, there was a nucleus of help More

by djclcoh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

djclcoh1 responded

As I indicated above, my chief contact at Chambers' Lexus, Sharon in recent years is via the Service Dept., managed in outstanding fashion by Mark Forcucci!! Mark understands the true meaning of service, so that each visit has been a positive experience, with the result being that I have maintained this relationship with Chambers' Lexus (Sharon) over these many years!!

Mar 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind words about our hardworking team. We are glad that Mark stood out for you as a wonderful employee. He will be happy to hear these compliments, and we appreciate your trust in him to get the job done right. --The Herb Chambers Lexus of Sharon Team

March 19, 2022

I’ve been dealing with this dealership for the inception of Lexus and they have been fantastic to work with. Mark has always been my service rep. He is the best in the business More

by Rick Kradin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Renaud
Mar 19, 2022 -

Herb Chambers Lexus of Sharon responded

Mark will be elated to hear that you consider him the best in the business! We're so glad you're satisfied with the care you're receiving at Herb Chambers Lexus of Sharon, and we look forward to our next opportunity to go the extra mile for you, Rick!

March 18, 2022

So happy with the service department. The process was quick and easy. The staff is friendly and efficient. Love it there!! More

by Yinet_ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo , William Than
Mar 18, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that the Herb Chambers Lexus of Sharon team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

March 17, 2022

Mark Forcoochie accommodated my schedule once again. He knows how difficult it is for me to make a scheduled appointment so he is always there for me when my wife’s car needs service and I have it on my More

by Rfichera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Herb Chambers Lexus of Sharon responded

We are thrilled that you are always so well taken care of by Mark! Thank you for choosing Herb Chambers Lexus of Sharon and for taking the time to share your feedback. We look forward to assisting you next time!

March 16, 2022

A first class organization. I’ve bought four cars from them and will continue to do so. More

by jimstephloer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Herb Chambers Lexus of Sharon responded

Your continued confidence in Herb Chambers Lexus of Sharon means so much to us. Thank you so much for the five stars!

March 16, 2022

Easy to make an appointment. Friendly staff. Loaner cars are available (even on relatively short notice). More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew A. Kline
Mar 16, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the shoutout! We're happy to hear you had a great service experience with Herb Chambers Lexus of Sharon. Drive safely!

March 16, 2022

Went in for regular service. Was able to make an appointment the day before. Ryan is vey personable and answered all my questions. Car was ready in 90 minutes. More

by paulashiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Mar 17, 2022 -

Herb Chambers Lexus of Sharon responded

Paula, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Ryan. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

March 16, 2022

Great service in a timely fashion. And I love the car wash! Always a pleasure to work with Eric. More

by Bettydaglebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who greeted me when I arrived at the service area, Eric Castillo
Mar 16, 2022 -

Herb Chambers Lexus of Sharon responded

We're so pleased to see your five stars! Thanks for giving Eric and the rest of the Herb Chambers Lexus of Sharon service team such a special shoutout. We look forward to seeing you again next time!

March 15, 2022

All good, but 2 hours for oil change $ tire rotation was a bit much to say the least😷 More

by rp
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Mar 17, 2022 -

Herb Chambers Lexus of Sharon responded

I am happy everything went well for you except for the long wait time. We strive to be as efficient as possible, but at times we do get back backed up. Thank you for sharing your feedback. Best, Johnny Dang - General Manager - jdang@herbchambers.com

Mar 17, 2022 -

rp responded

Not to worry, I shall return😎

Mar 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for your understanding. Best, Johnny Dang - General Manager - jdang@herbchambers.com

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