Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,674 Reviews of Herb Chambers Lexus of Sharon - Service Center
Ive been a customer for over a decade and have been pleased with the great service provided. pleased with the great service provided. More
Service Rep Ryan Valadao was excellent. He explained the maintenance performed on my car very clearly. He is extremely professional and has always made my maintenance experience at Herb C He explained the maintenance performed on my car very clearly. He is extremely professional and has always made my maintenance experience at Herb Chambers Lexus a pleasant one! More
Randy is fantastic in service. He follows up on everything that we discuss prior to being put in service. I feel that I can trust what he says which is not common in auto service He follows up on everything that we discuss prior to being put in service. I feel that I can trust what he says which is not common in auto service More
I had to take my vehicle in for service, and Mark Forcucci, the person I sat with, was very attentive. I was very impressed by that. Mark listened carefully to what I had to say, and had everything Forcucci, the person I sat with, was very attentive. I was very impressed by that. Mark listened carefully to what I had to say, and had everything addressed. He made me feel comfortable that the problem would be satisfactorily handled, and it was. I was impressed with the level of customer service Mark exhibited, including his personable, professional approach. He gave the type of service one should expect from a Lexus dealership. The follow-up call to check on my satisfaction with the job performed was greatly appreciated. More
It’s a great dealership! Everyone is kind, courteous and knowledgeable! Jackson said approximately 40 minutes and that was what it took. Went in for an inspection sticker and Everyone is kind, courteous and knowledgeable! Jackson said approximately 40 minutes and that was what it took. Went in for an inspection sticker and also they washed my pollen laden car. More
From the time of purchase to yearly checkups, I can’t say enough about them. Everyone from sales to service has always been personable, helpful, and customer service oriented. enough about them. Everyone from sales to service has always been personable, helpful, and customer service oriented. More
We bought a used Lexus from another dealership but have been having it serviced at Herb Chambers Sharon for all the years we’ve had it. The service is stellar. When they fix something, it stays fixed. We’v been having it serviced at Herb Chambers Sharon for all the years we’ve had it. The service is stellar. When they fix something, it stays fixed. We’ve had several service reps over the years, all good, but Ronni Travers, who has been “ours” for the last several years, is par excellence. She always goes above and beyond for us. This dealership is nearly an hour away from us but we wouldn’t think of going elsewhere. Today, we met a new member of the company; Ariel helped us with our loaner car, inspecting it for dents to note. She has eagle eyes and spotted things we could hardly see. You cannot go wrong here. More