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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,684 Reviews

2,684 Reviews of Herb Chambers Lexus of Sharon - Service Center

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July 25, 2022

Great service as usual. Thorough, efficient, and great communication along the way. Staff is always easy to work with. More

by Bostonian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Jul 25, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

July 25, 2022

Very efficient. Service was explained and all questions answered. Comfortable area to wait for the car More

by Phoneandbooks@aim.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Jul 25, 2022 -

Herb Chambers Lexus of Sharon responded

We're delighted we could provide an informative and enjoyable experience here at Herb Chambers Lexus of Sharon. We hope to work with you again down the road!

July 25, 2022

Once again, fast, efficient top notch service to my Lexus from Service Dept. I called in a problem sound I was having and a light that was going ifff and my intake manager had my car picked up, leaving me wi More

by Sue C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Herb Chambers Lexus of Sharon responded

Sue, thank you for taking the time to review us! We strive to deliver a seamless and straightforward service experience for our guests, and it means a lot to hear that this was reflected in your time working with Ronnie. We will be sure to pass on the kind feedback. Drive safely, and we hope to see you again at Herb Chambers Lexus of Sharon!

July 24, 2022

Exceptional service provided. Staff was professional and courteous. Atmosphere was relaxing. Environment was very clean. More

by Vjohn326
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 25, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

July 22, 2022

As always Mark took great care of me and solved my problem. Made it super easy with a loaner. In and out quickly with good communication More

by Barbg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for sharing your five-star experience with the Herb Chambers Lexus of Sharon team! We are so glad you had a seamless service experience.

July 22, 2022

Easiest service I had. Logged in to the website to schedule service, got there waited about 5 minutes to check-in. More

by gacerezo365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Jul 24, 2022 -

Herb Chambers Lexus of Sharon responded

Your feedback is music to our ears! We're so glad to deliver a quick, seamless experience. Thanks for choosing Herb Chambers Lexus of Sharon!

July 21, 2022

The dealership had employees available who were very efficient and addressed me when I arrive. I was brought to meet Randy who was polite and receptive to my concerns. He explained what was probably wro More

by Smrusso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Jul 21, 2022 -

Herb Chambers Lexus of Sharon responded

When we see words like "efficient" and "receptive" we know we are doing a great job! We will be sure to let Randy know you appreciated his help. Thank you for stopping by to share your experience with Herb Chambers Lexus of Sharon. Come back anytime!

July 21, 2022

The service team here is outstanding. Even when my aging car has had challenging problems, they have worked with me to mitigate them the most cost effective way. More

by Thomas.scotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Herb Chambers Lexus of Sharon responded

Thomas, when we see words like this, we know we're doing our job right. We're thrilled our team has hit the mark and taken care of your car while accommodating your budget. Thank you for being a loyal Herb Chambers Lexus of Sharon customer!

July 19, 2022

Had a great service experience today. Car feels great! Especially liked that it was washed and vacuumed. My service advisor, Ryan kept me informed in a very timely fasion. More

by montferg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist, Ryan Valadao
Jul 19, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for giving Ryan a shoutout. We're so pleased that the Herb Chambers Lexus of Sharon team was able to make sure your vehicle is in top-notch condition. Take care!

July 19, 2022

Very customer satisfaction oriented, flexible and efficient services. Great environment and kids friendly. Staff are eager to assist customers with their needs. More

by Emmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Kline
Jul 19, 2022 -

Herb Chambers Lexus of Sharon responded

Emmanuel, your feedback is very important to us, so we appreciate you taking the time to leave a review. Thank you from all of us at Herb Chambers Lexus of Sharon and safe travels until we see you again.

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