Herb Chambers Lexus of Sharon

I took my Lexus ES 350 in for a scheduled maintenance and decided to browse the showroom while I waited (as I normally do when I visit Herb Chambers). However this time I wanted to check out the 2014 IS 250 decided to browse the showroom while I waited (as I normally do when I visit Herb Chambers). However this time I wanted to check out the 2014 IS 250 up close and in person (I had been admiring it online for weeks). As I exited the service lounge towards the showroom I spotted a 2014 IS 250 f Sport. Of course I had to get in and explore it a bit before eventually forcing myself to get out of it. I then wandered about the showroom for a while. I was asked by a few different representatives if they could help me with anything. My response each time was no....because really I was just taking up time while waiting for service to be done on my car. I did not have an objective of purchasing a car that day. After at least 3 times around the showroom I decided I should speak to someone just to review lease/purchase options. (At this time I still had no intention of getting a new vehicle that day) I went to the reception desk and asked to speak with someone. Moments later Omar Adem came out to greet me with a friendly smile. I explained briefly what I wanted to inquire about. On our way to his office I told him about my 'encounter' with the IS 250 f Sport in the showroom. He said "oh you gotta drive it". We discussed things and within a few the IS 250 f Sport was off the floor and waiting outside for me to go on a test drive. Omar spoke very knowledgeably about this car. He highlighted the differences between my ES 350 and this new car. He answered all the questions I had and very patiently explained and helped my understand my options. Somewhere in this process I am now considering leaving with a new car. Besides all my other 'must haves' one of the most important ones that I needed Omar to deliver on was to get me within my monthly payment target. Well needless to say he did that...because I drove that IS 250 f Sport home that night! I'd also like to mention that I met with Clay Zak who I also found to be very knowledgeable and supportive in guiding me towards to the best solutions for me. He was easy to talk to, informative and explained things well. He also understood my needs and helped see that they were met. Lastly, there was a sales representative (whose name I unfortunately did not get). He sat diagonally across from Omar. While I was waiting, he came over and thoughtfully came over and offered to get me a beverage or snack. Thank you. You guys are all terrific. I am enjoying my new IS 250. Thanks Omar! Thanks Clay! Thanks Herb Chambers! More

Purchasing a car from Devin was a seamless and painless process. His attention to detail, willingness to accommodate the needs of his customer is unmatched. I look forward to working with him on my next process. His attention to detail, willingness to accommodate the needs of his customer is unmatched. I look forward to working with him on my next car purchase. More

Sam Prusak was our salesman at Herb Chambers Lexus., We felt from the moment we entered the dealership that we were welcomed. The atmosphere at the dealership was like no other that we had experienced in t felt from the moment we entered the dealership that we were welcomed. The atmosphere at the dealership was like no other that we had experienced in the past. During our time with Sam he was very informative and helpful locating the vehicle and about the product. Sam couldn't have been more friendly during the entire process with the paperwork to the road test to our concerns about the vehicle we were about to purchase. We would highly recommend Herb Chamber to all our friends and recommend that's they meet with Sam Prusak for all of their automotive needs. We also dealt with Joe Bere in finance. Our opinion is the same for Joe, he was very friendly, knowledgeable and helpful with all of our financial questions. More

Great experience and also my first time leasing the RX350 Lexus from Omar Adam. He made the entire experience a pleasure. He went above and beyond to get me this car and he also had to deal with issues I was Lexus from Omar Adam. He made the entire experience a pleasure. He went above and beyond to get me this car and he also had to deal with issues I was having with liberty mutual.trading in my old car. Which he fixed in two days - not once did I have to deal with them. He was helpful, professional and friendly. He worked very hard to meet my needs and schedule. I will certainly pass the word on and continue to due business with him in the future. Thank you again Omar. Love the car. More

This is my fourth Lexus with Herb Chambers Lexus of Sharon. I have dealt with Spero Coston everytime. He is the most professional car salesperson I have ever dealt with. He is courteous, knowledgeable Sharon. I have dealt with Spero Coston everytime. He is the most professional car salesperson I have ever dealt with. He is courteous, knowledgeable and always takes the time to answer all my questions. He is simply, the best. More

Danny, is one of the reasons that I enjoy doing business with Norwood Lexus, Danny is definitely a asset to your organization, and a true professional. He is alway Gentleman when speaking to and is as accom with Norwood Lexus, Danny is definitely a asset to your organization, and a true professional. He is alway Gentleman when speaking to and is as accommodating as it gets. Norward Lexus and Danny are lucky to have each other. Ray DiMillio More

At first "just looking", I was transformed into the owner of a pre-owned certified 2012 Lexus 350 by Robert Williams. I had met Robert on a previous visit, and when I was ready to buy, I went back the owner of a pre-owned certified 2012 Lexus 350 by Robert Williams. I had met Robert on a previous visit, and when I was ready to buy, I went back to him. Initially impressed by his friendliness and low pressure approach, I was happy to have a Robert's contagious enthusiasm for the product and the customer's needs. He clearly stands buy the brand and is completely knowledgeable about every detail. During the test drive, he highlighted the performance and handling as well as the technology of the car. He also clearly explained each technological amenity and advantage of the Lexus 350. (Quite patient with all my questions as well.) After the negotiations were complete-and they too, were stress free- and I met with the financial team-Robert was not satisfied until every detail was complete. I had left the DOT transponder in my trade-in and it was kept and returned to me when I returned for my inspection sticker. Robert reassured me that if I have any questions, he will be there to answer them. My experience at Herb Chambers was the best, due to the professionalism of Robert Williams. More

I met Danny Blinn in 2009 when I purchased my first Lexus in Northboro. Danny is the most professional service consultant I have met and have had the pleasure of working with. I have followed Danny from No in Northboro. Danny is the most professional service consultant I have met and have had the pleasure of working with. I have followed Danny from Northboro to Sharon. We have since purchased two vehicles with Lexus of Sharon. We have the utmost confidence in Danny and trust him when it comes to servicing our vehicles. Recently my husband dropped his vehicle off for service, picked up a loaner and when his vehicle was finished he told Danny he was in a rush to get to a meeting and Danny was waiting for him with the vehicle as he pulled in. Danny goes above and beyond to help his clients, he is simply the best at what he does! ~Ann and John Rose More

I have worked with Danny for many years. It was great to see he has transferred his ability to provide an incredible customer service experience to the customers of Herb Chambers! Thanks! Danny see he has transferred his ability to provide an incredible customer service experience to the customers of Herb Chambers! Thanks! Danny More