Herb Chambers Lexus of Sharon

I had been to few places for my new lexus es300h and noticed that the sales staff were neither friendly nor willing to work with their customers. Herb Chambers has more choice and very welcoming. Oma noticed that the sales staff were neither friendly nor willing to work with their customers. Herb Chambers has more choice and very welcoming. Omar Adem has been great to work with and had been very patient through out the process. He is very knowledgeble, honest and attentive. Wonderful job Omar. It was a pleasure to work with you. More

Whole experience was actually pleasant. Sandra is knowledgeable, funny and very sweet. Next lexus we buy will be from her so keep her. She is the best salesperson we have ever dealth with....serio knowledgeable, funny and very sweet. Next lexus we buy will be from her so keep her. She is the best salesperson we have ever dealth with....seriously. John and Maria More

I was very pleased with my entire sales experience at Herb Chambers Lexus. The process was made fairly simple and I was kept updated on the status of the vehicle as it was not in stock when I decided to Herb Chambers Lexus. The process was made fairly simple and I was kept updated on the status of the vehicle as it was not in stock when I decided to lease through this dealer. It was a pleasure to work with Janine Zuckerman and I would highly recommend her for anyone considering a Lexus. More

I was looking for a car for a quite a while and knowing that I want to keep driving Lexus brought me to this dealership. Sanjay is a pleasure to work with. he was very professional and helpful. Did not hes that I want to keep driving Lexus brought me to this dealership. Sanjay is a pleasure to work with. he was very professional and helpful. Did not hesitate to answer any of my questions as well made sure that I will get a car that fits me the best. The process was easy, fast and enjoyable. I would highly recommend Sanjay as a dealership representative. More

I have just been through one of the best car buying experiences of my life and there are couple of people I would like to recognize. Your Lexus dealership in Sharon had a 2007 Honda CR-V that looked experiences of my life and there are couple of people I would like to recognize. Your Lexus dealership in Sharon had a 2007 Honda CR-V that looked like a good deal. Danielle and Angela both answered my email from my Cargurus inquiry within a few hours. I made my appointment and prepared for the adventure. Although I had driven past the Lexus dealership many times, it seemed like a daunting prospect to enter it. What a magnificent building. I could have skated across the floor. I was greeted at the entrance and escorted by Sandra Zeica to her station. She had the car ready to go; we wasted no time. I was very pleased that the car was still available. I enjoyed the test drive very much but observed that the car had a shimmy @65mph. When we returned to the dealership, Sandra showed me the paperwork for the car and what had been done to prepare it for sale. On the report, someone else had noted that there was a shimmy. Sandra immediately called a service technician, Raphael, who accompanied us on another test drive. Although the problem was less noticeable, when we returned, the car was taken to service to remedy it. The rest of the transaction was the most peaceful, relaxing sale I have ever made. I didn't feel any pressure to buy the car. But it was exactly what I wanted, so I couldn't refuse it! Sandra was a wonderful negotiator and I got a very acceptable price as well as a decent trade amount for my very tired old car. When I finally got to close the deal with Joe Beré, I was delighted. He was the most fair, clear finance manager I have ever met. I was interested in only a few of the warranty options but I was pleased to be offered so many on a used car. The whole deal was completed in a day and Sandra even drove the car to my house to get the final signatures from my husband. The hardest part of the whole day was saying good bye to my old trusted car. But, I got over it! My beautiful new-to-me Honda CR-V was sitting in its place. Thank you Sandra and Joe for making Monday such a nice day for me. Best wishes for many more happy customers. More

Service quality is based on skill, accuracy, timeliness, customer service, and clear explanations (communication.) Since I started using Herb Chambers Lexus of Sharon about five years ago I've noticed prog customer service, and clear explanations (communication.) Since I started using Herb Chambers Lexus of Sharon about five years ago I've noticed progressive improvement from very good to great in all those areas, with the biggest jump in the last two items above occurring with the addition of Danny Blinn. I'd worked with Danny at another Lexus dealer and was thrilled when I found he had moved to the one nearest me! He makes sure everything necessary is done (and done right) and what is not necessary is not done. Overall, I am very pleased with the care the whole team provides for my 2010 RX450h, especially since I keep my cars for at least 150,000 miles! More