Herb Chambers Lexus of Sharon

We have bought 3 cars from this dealership since 2002 (2 new, 1 pre-owned) and have always been given a very fair price for the car being purchased and the trade-ins. You will not find a better price in the new, 1 pre-owned) and have always been given a very fair price for the car being purchased and the trade-ins. You will not find a better price in the local area. Rocco Saghbini was wonderful as our saleperson. He truly listened to what mattered to us, right from the very first handshake, to the very last. I know he works for the dealership, but I really felt that he had our best interests at heart and was working for us. You would be doing yourself a disservice if you stop in and don't ask for Rocco to be your salesperson. This is the first pre-owned vehicle I have ever owned, and the car was delivered in absolutely immaculate condition. If we didn't tell our friends and family, they actually thought we bought a new car! Paul Cunha manages the pre-owned area and went out of his way to make sure Rocco had the right car to sell us at the right price. Kris Ricupero in Finance made the last part of the buying process easy and painless. Although he took the time to offer and explain all the extras they try and sell, once we said "no thanks", he moved on. Never a hard sell with Kris. Nobody is perfect; we all make mistakes. But at this dealership, if there is a misunderstanding or something wasn't exactly as expected, they will go out of their way to satisfy you and keep you happy. They truly will do what it takes, and I have seen this in all sales and service dealings with them. The one person I wasn't happy with was Rob in Finance. My personal feeling and opinion is that I found him somewhat disingenuous (or maybe this was just a particular personality conflict we had) but in the end, he too did whatever it took to make me a happy and satisfied customer. In almost 40 years of driving I have owned 20 cars. I have owned all the luxury marques, and I believe there is no better car than a Lexus. I also believe there is no better place to do business with for sales and service than Herb Chambers Lexus of Norwood.....and remember, ask for Rocco! More

All of the individuals that I met with from Sales to Finance were very attentive to details and the customer experience. They were very professional and courteous. I also appreciated the fact that the Finance were very attentive to details and the customer experience. They were very professional and courteous. I also appreciated the fact that the price of the vehicle was very reasonable in my estimation and the terms of financing were also attractive. More

This was my first time buying from a dealership, Having been to a few lexus dealers around the new england area i can confidently say Herb CHambers was the friendliest, least intimidating and overall just been to a few lexus dealers around the new england area i can confidently say Herb CHambers was the friendliest, least intimidating and overall just a wonderfull experience. Johnny was very helpful took the time to go over exactly what i wanted. I admit i was very picky and always had questions, Johnny always was prompt in replying to all my questions and getting back to me. He noted down all my concerns and long story short i took delivery of a pre-owned car which looked brand new. He took care of all my concerns plus threw in a few extras really made you feel like your part of the family. Johnny was not pushy at all during the sales and offered a very good price plus took the time to go over everything when me and my wife picked up the car. A+ service all around, definetly will be going back to purchase my next lexus from these guys! More

I am very happy with the service that I have received. Spero Coston is the best salesperson that I have had in 20+ years of buying cars. He listened to my every need and took the time to find the exact ve Spero Coston is the best salesperson that I have had in 20+ years of buying cars. He listened to my every need and took the time to find the exact vehicle that I was looking for. He was very upfront. He also took the time to go through all of the features in the vehicle when I came to pick it up. He reassured me that he will be here for my every need for as long as I have my car. I am very happy with his service and will recommend him. More

I have never had a car-buying experience as pleasant as my experience buying a car from Spero Costin of Herb Chambers Lexus in Sharon, MA. Mr. Costin is a gentleman of the first order, and he knows how to my experience buying a car from Spero Costin of Herb Chambers Lexus in Sharon, MA. Mr. Costin is a gentleman of the first order, and he knows how to treat a customer. I have found that there is not much you can do to avoid the stress experienced in seeking, and negotiating the purchase of, a new car, but there is, I believe, a good deal that can be done by the seller to alleviate that stress, and Mr. Costin is a master. More

Jackie made our first Lexus visit a lasting one. She was very professional, friendly, and very attentive to our questions/needs. We highly recommend asking for Jackie when you are looking for a Lexus, espec very professional, friendly, and very attentive to our questions/needs. We highly recommend asking for Jackie when you are looking for a Lexus, especially at Sharon Herb Chambers. Thank you, Jackie! More

Spero is no ordinary sales person, perhaps because he views your interaction as buidling a relationship, rather than making a sale. He offers unparalleled service to his clients. He demonstrates extens views your interaction as buidling a relationship, rather than making a sale. He offers unparalleled service to his clients. He demonstrates extensive knowledge of the Lexus fleet and ensures you are well versed in the many features your vehicle offers. He stays with you through the purchase and on-going maintenance of your vehicle. Spero offers service that is truly outstanding. As a result, we have purchased numerous vehicles from him and could not be more satisfied with our decisions. More

Great service, very helpful and friendly, she went beyond Great service, very helpful and friendly, she went beyond and help me with the sale of the car, on what i wanted and make sure it was delivered in t Great service, very helpful and friendly, she went beyond and help me with the sale of the car, on what i wanted and make sure it was delivered in time, spend over an hour showing me all the details and specifics of the car,i will highly recommend jackie to my friends and family. More

My wife and I have been doing business with Spero for more than 15 years and are currently driving our 11th and 12th cars bought from him. We have also recommended Spero to friends who have bought vehic more than 15 years and are currently driving our 11th and 12th cars bought from him. We have also recommended Spero to friends who have bought vehicles from him and given him nothing but high marks. He is a knowledgeable, personable and civilized salesperson of the highest caliber. More

This was my first Lexus purchase and Jackie made it a great experience. Jackie was wonderful to work with and extremely accomodating. I have already recommended Jackie to my friends and family for their great experience. Jackie was wonderful to work with and extremely accomodating. I have already recommended Jackie to my friends and family for their furture car purchases. I look forward to doing future business with her. More