Herb Chambers Lexus of Sharon
Sharon, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I went to this dealership with the intent of purchasing a vehicle, and they did everything possible to screw it up and push me to go somewhere else. My wife had made contact with Charles Saghbini and let it vehicle, and they did everything possible to screw it up and push me to go somewhere else. My wife had made contact with Charles Saghbini and let it be known that we were coming in to purchase a 2010 RX350, and we actually made an appointment to test drive and purchase the vehicle. We also made it clear we did not want to waste a lot of time doing this and haggling over the price. My wife brought in her trade to be appraised, the title and registration, and was upfront about what we were looking for in price. All-in-all, my wife was put off from the moment she arrived. The salesperson was slow, and the process kept dragging on and was a waste of time. Even though we had called ahead the vehicle to test drive was not ready and the salesman had to figure out where it was and to go get the vehicle (it is a huge lot!). When I finally arrived to begin negotiations, I told them of the price I was looking for. I don't know about you, but I am a busy professional and I don't have time for the usual games when it comes to price haggling. I decided to leave after the Sales Manager told me they would lose money on the transaction at the price I was asking for. I had researched this in depth and knew exactly what my trade was worth and what the new car was selling for given present market conditions. So, I left and called another dealership that weekend, and over the phone was given a price that was actually LOWER than the price I was looking for...go figure. On a final note this dealership also knew in advance that we would be putting a deposit down on a new 2010 GX 460. Despite this, they were still intent on squeezing every last dollar out of me, and then told me that the price I was asking for was too low. At the other dealership where I purchased the RX350, they did not know I was also interested in purchasing a 2010 GX460, and yet still gave me a lower price over the phone without meeting me. In essence, this dealership in Sharon lost two sales. More
I would rate the total sales and service as truly outstanding. My car is washed every saturday morning and I am totally satisfied with that service as well as service on my car, i.e changing snow tir outstanding. My car is washed every saturday morning and I am totally satisfied with that service as well as service on my car, i.e changing snow tires, checking brakes and VSC control checks. I was advised correctly in having all four of my tires as snow tires to provide extra traction in the winter. More
Great friendly and very helpful sales people.THis is far the best dealership i have visted in search of a used lexus. From the management team to the sales people.They answer all your quetions and concerns the best dealership i have visted in search of a used lexus. From the management team to the sales people.They answer all your quetions and concerns that you have regarding your car purchase. Thank you for a great experence Joe More
Had the best experience ever with a purchase of my car. Highly recommend. Service is unbelievable during and even after the sale. An example for all dealers for sure. I reviewed the car I wanted on the t Highly recommend. Service is unbelievable during and even after the sale. An example for all dealers for sure. I reviewed the car I wanted on the their website, which was easy to navigate ten called the dealer and got one of the managers who then directed me to a sales person and managed to keep me informed of the transaction. During waiting time their bar was outstanding. An examplary dealer for sure More
From start to finish, I had an excellent experience purchasing my pre-owned Lexus at Herb Chambers Lexus. I thought the price was fair and the overall service from all the employees I interacted with purchasing my pre-owned Lexus at Herb Chambers Lexus. I thought the price was fair and the overall service from all the employees I interacted with could not have been better. I would recommend this dealership to anyone looking for a car. You can't go wrong here. More
On a scale from 1 through 5, Mr. Spiro Coston and Herb Chambers Lexus are worthy of a 10! We have been leasing various Lexi for my husband from Spiro for the past 15 years. Now that it was time for me to Chambers Lexus are worthy of a 10! We have been leasing various Lexi for my husband from Spiro for the past 15 years. Now that it was time for me to purchase a new car, Spiro made sure that the purchase price was within our "budget". Because of him and Herb Chambers Lexus, I am now the proud owner of a 2010 of my own :-) More
Mark is a superb salesman and always delivers a great car at the best price and financing terms that the dealership can offer. He knows what he's talking about, and makes the purchase a pleasurable experienc at the best price and financing terms that the dealership can offer. He knows what he's talking about, and makes the purchase a pleasurable experience. The most recent car purchased at H.C. Lexus was an ES350 for my wife, which brings the total number of cars purchased through Mark and H.C. Lexus to 4 in the past 10+ years. I'd not go anywhere else, nor use a different salesman. More
My wife and I both love to work with Holly. Getting your car serviced is always an inconvenience; much like going to a doctor, you have to drive there, then wait. However, Holly is so pleasant, competant, a car serviced is always an inconvenience; much like going to a doctor, you have to drive there, then wait. However, Holly is so pleasant, competant, and customer-centric that bringing the cars in for service appointments takes almost all of the strain out of the process. We've come to totally rely on Holly for her expert knowledge and advice of what our cars need for servicing. And if Holly has a day off, Frank steps right in without missing a beat and takes great care of us. We are very pleased with the attention that both give us and our cars. More
I arrived at the dealership assuming that the price of the Lexus 350 exceeded my budget. The sales staff worked with me to provide a competitive price on the Lexus and worked hard to reach a price on my the Lexus 350 exceeded my budget. The sales staff worked with me to provide a competitive price on the Lexus and worked hard to reach a price on my trade that allowed me to purchase the Lexus. I enjoyed working with the Herb Chambers team and highly recommend this dealership More
My antenna had to be repaired and I was quoted 150.00. Dealer stated was partially fixed and I had to return. Upon return they charged my 350.00 more than was quoted. Normal service okay but outside tha Dealer stated was partially fixed and I had to return. Upon return they charged my 350.00 more than was quoted. Normal service okay but outside that watch out. Also cancelled tire coverage still waiting for refund More