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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,563 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,563 reviews

December 21, 2009

I went to this dealership with the intent of purchasing a vehicle, and they did everything possible to screw it up and push me to go somewhere else. My wife had made contact with Charles Saghbini and let it More

by docbuyingalexus
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerry Baker, Charles Saghbini
Jan 06, 2010 -

Herb Chambers Lexus of Sharon responded

I wanted to express my sincerest apologies that you were not pleased with your visit. This certainly was not our intention or how we attract clients to our dealership. I thoroughly reviewed our notes on your visit and spoke to all concerned. Any slow service, while unacceptable, was probably the result of you visiting on a Saturday, our busiest day of the week. This is no excuse by any means; I just want you to know that’s not normally how things are done here. The second concern you had was regarding price. I regret that we were not able to agree to terms when you were here with us. Regardless, it would be our pleasure to service your new Lexus. This would of course include the use of our Loaner Car with any extended service, breakfast and lunch on us at our Café any day of the week; I’ll even throw in a Complimentary Shoe Shine anytime you visit us on a Tuesday! Please let me know if there is anything I can do to help rectify the situation. Sincerely, Giovanni Tosti General Manager Herb Chambers Lexus 508-668-5600

December 14, 2009

I would rate the total sales and service as truly outstanding. My car is washed every saturday morning and I am totally satisfied with that service as well as service on my car, i.e changing snow tir More

by colonel trp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Avellino, Ronnie in service
December 01, 2009

Great friendly and very helpful sales people.THis is far the best dealership i have visted in search of a used lexus. From the management team to the sales people.They answer all your quetions and concerns More

by joekidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
November 30, 2009

Had the best experience ever with a purchase of my car. Highly recommend. Service is unbelievable during and even after the sale. An example for all dealers for sure. I reviewed the car I wanted on the t More

by mbrumii2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
November 30, 2009

From start to finish, I had an excellent experience purchasing my pre-owned Lexus at Herb Chambers Lexus. I thought the price was fair and the overall service from all the employees I interacted with More

by jamesstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
November 24, 2009

On a scale from 1 through 5, Mr. Spiro Coston and Herb Chambers Lexus are worthy of a 10! We have been leasing various Lexi for my husband from Spiro for the past 15 years. Now that it was time for me to More

by janeAgreenberg
Recommend Dealer
Yes
Employees Worked With
spirio coston
November 17, 2009

Mark is a superb salesman and always delivers a great car at the best price and financing terms that the dealership can offer. He knows what he's talking about, and makes the purchase a pleasurable experienc More

by shermpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Vigor
November 17, 2009

My wife and I both love to work with Holly. Getting your car serviced is always an inconvenience; much like going to a doctor, you have to drive there, then wait. However, Holly is so pleasant, competant, a More

by shermpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Brugliera, Frank Cardinale
November 03, 2009

I arrived at the dealership assuming that the price of the Lexus 350 exceeded my budget. The sales staff worked with me to provide a competitive price on the Lexus and worked hard to reach a price on my More

by skimclaughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Blacker
October 12, 2009

My antenna had to be repaired and I was quoted 150.00. Dealer stated was partially fixed and I had to return. Upon return they charged my 350.00 more than was quoted. Normal service okay but outside tha More

by wilbur54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service mgr
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