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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,685 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,685 reviews

June 21, 2010

Right from the beginning, we knew we would be leasing a car from Rob Williams. Every aspect of the leasing experience was professional and courteous. Herb Chamber Lexus, with Rob Williams as our sales pers More

by DeborahKowalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Williams
June 19, 2010

Right from our first telepnone call to the Herb Chambers Lexus dealership and throughout our total experience in leasing our new car, we had nothing but positive feelings about the manner and professionalis More

by dealercerv55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert B. Williams
June 14, 2010

The dealership and the salesperson are excellent. This is my third new vehicle (RX 350)from this dealership and in particular this salesperson. The salesperson is knowledgeable, communicates well and is More

by rclark84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro Coston
June 10, 2010

We just purchased a 2010 ES350..I was very happy with this Dealership, they made me feel welcome and never pressured me into buying. They were just very informative. I will not hesitate to recommend th More

by prgalvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spero Coston
June 10, 2010

I first want to say, the deciding factor of buying a 2010 ES 350 was Robert Williams. I was very comfortable with him, trusted him and will probably stay loyal to him in all my families future car purchases More

by JMorahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Williams
June 09, 2010

Here are a few words to describe this dealer: friendly, professional, high-quality, accommodating, enthusiastic, flexible, efficient, helpful and detail oriented. Their product is top-notch and their serv More

by KAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Williams
June 07, 2010

We went to Herb Chambers Lexus in Sharon, MA, on Saturday before Mother's Day to buy a Car. We had hard time connecting with the sales professional initially assigned to us. So, we walked away from the deal More

by Subhash C. Chugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Rick Saghbini
June 03, 2010

This is the second RX350 that I have purchased from Herb Chambers. Both times my wife and I dealt with Spero Coston. We were so pleased with our first purchase experience, that we asked for Spero when we w More

by capt172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spero Coston
June 03, 2010

I was extremely disappointed in the way my problem with 2002 Lexus RX300 was handled. I bought this car from this dealership and with 99,000 it starting smoking upon start up. I brought the car in for eval More

by Jmcguire
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Medeiros, Rocko
Jun 17, 2010 -

Herb Chambers Lexus of Sharon responded

Dear Jmcguire, I received your email and am sorry to hear you were unhappy with your experience. Your satisfaction with and confidence in your Lexus is of premier importance to Herb Chambers. Our goal is that you never own another brand or service your Lexus elsewhere. As an expression of our commitment to your ownership experience, we offer complimentary pick-up and delivery of your vehicle for any major services. Your vehicle was purchased 8 years ago and has been out of warranty for several years. We offer Extended Warranties which can be purchased at anytime during your ownership in order to keep your vehicle covered after the Factory Warranty expires. Lexus has a Required Maintenance Program that must be followed in order to keep the vehicle running at its peak performance. The maintenance can be done at any Lexus dealership and as I mentioned prior, we are always willing to pick the vehicle up for any major services if requested. According to our records your last visit at a Lexus Service Department was on July 15, 2004. During that 6 year time period Lexus does have required maintenance that must be performed on their vehicles. Despite the fact there is no substantial evidence of the required maintenance being performed and your vehicle’s warranty had expired approximately 4 years and 49,000 miles ago, Lexus was still willing to assist you with your repair. Unfortunately this was not satisfactory to you. We stand by the Lexus product and its reliability based on Maintenance Requirements as well as Loyalty to Lexus Service Departments. I regret that we were not able to service your vehicle for the entire length of your ownership and wish we would have had the opportunity to do so. Please let me know if there is anything I can do to help. Sincerely, Giovanni Tosti, General Manager Herb Chambers Lexus 508-668-5600

June 02, 2010

My last 4 cars have been Lexus SUV's. I shop around My last 4 cars have been Lexus SUV's. I shop around each time I lease a car. This time I wanted to slim down my payments, so I looked at the GM, Toy More

by zampman77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spero Coston
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