Herb Chambers Lexus of Sharon
Sharon, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,685 reviews
Right from the beginning, we knew we would be leasing a car from Rob Williams. Every aspect of the leasing experience was professional and courteous. Herb Chamber Lexus, with Rob Williams as our sales pers car from Rob Williams. Every aspect of the leasing experience was professional and courteous. Herb Chamber Lexus, with Rob Williams as our sales person, was the best in overall Customer Service of all other dealers on the"Miracle Mile". I will absolutely return to Rob for my next Lexus! Deborah Kowalski More
Right from our first telepnone call to the Herb Chambers Lexus dealership and throughout our total experience in leasing our new car, we had nothing but positive feelings about the manner and professionalis Lexus dealership and throughout our total experience in leasing our new car, we had nothing but positive feelings about the manner and professionalism with which we were treated by each member of their team. More
The dealership and the salesperson are excellent. This is my third new vehicle (RX 350)from this dealership and in particular this salesperson. The salesperson is knowledgeable, communicates well and is is my third new vehicle (RX 350)from this dealership and in particular this salesperson. The salesperson is knowledgeable, communicates well and is a complete professional. The aftercare is also very exceptional and well delivered. I recommend both highly. More
We just purchased a 2010 ES350..I was very happy with this Dealership, they made me feel welcome and never pressured me into buying. They were just very informative. I will not hesitate to recommend th this Dealership, they made me feel welcome and never pressured me into buying. They were just very informative. I will not hesitate to recommend this dealership to my Friends and Family. I think the cafe is a nice touch.. More
I first want to say, the deciding factor of buying a 2010 ES 350 was Robert Williams. I was very comfortable with him, trusted him and will probably stay loyal to him in all my families future car purchases ES 350 was Robert Williams. I was very comfortable with him, trusted him and will probably stay loyal to him in all my families future car purchases. I have been researching luxury cars for months and Rob made up my mind. I hate looking for new cars but because by lease was up with my Toyota Tundra in September I hade to. I decided I wanted to buy a new luxury car. For the last 15 years I have owned/leased Toyota Trucks. I thought I was staying with Toyota and was going to buy a new Toyota Avalon but figured I should check out the Lexus ES 350 and the Infinti G37. I vistied (a few times) Toyota and then Inifinti. I liked both cars but still didn't feel comfortable about making the big investment. I then went to Lexus and looked at the ES 350. Rob made me feel very comfortable, he was very honest and very thorough about explaining the ES 350. I feel very good about my purchase, plus I feel I found someone that will get me through the car buying pains in the future. Thanks from your future loyal customer Jim Morahan More
Here are a few words to describe this dealer: friendly, professional, high-quality, accommodating, enthusiastic, flexible, efficient, helpful and detail oriented. Their product is top-notch and their serv professional, high-quality, accommodating, enthusiastic, flexible, efficient, helpful and detail oriented. Their product is top-notch and their service is second-to-none. This is my third CPO Lexus from this dealer. That says it all. More
We went to Herb Chambers Lexus in Sharon, MA, on Saturday before Mother's Day to buy a Car. We had hard time connecting with the sales professional initially assigned to us. So, we walked away from the deal before Mother's Day to buy a Car. We had hard time connecting with the sales professional initially assigned to us. So, we walked away from the dealership and came again on Sunday, the Mother's Day. Lena Calo, the Internet Sales Professional I was in touch with, was not working on Sunday (She was not working on Saturday either). Amanda, an Internet Sales Professional and a colleague of Lena at Herb Chambers in Sharon, quickly and very elegantly stepped in the shoes of Lena and she provided us with top notch and very professional service. She maintained her professionalism and treated us with dignity and was very easy to deal with; It was, indeed, a pleasure to deal with her. She then set us up with Rick Saghbini who was every bit as good as Amanda and was also very easy to deal with. Rick always maintained a lovely smile on his face and we truly believed that Rick was there to help us buy a good car. We also met Lena Calo during the next couple of days and she was very good and extremely friendly as well. So, between Amanda, Rick and Lena, my wife and I were really impressed and had a great overall experience; and, it was a pleasure to buy a Lexus at Herb Chambers in Sharon, MA. So, because of tremendous Customer Service, very knowledgeable staff in all areas and extremely friendly disposition of the staff for whome customer comes first, I have and will keep this dealership to family and friends. To top it all, we think we got a very good price on the car. More
This is the second RX350 that I have purchased from Herb Chambers. Both times my wife and I dealt with Spero Coston. We were so pleased with our first purchase experience, that we asked for Spero when we w Chambers. Both times my wife and I dealt with Spero Coston. We were so pleased with our first purchase experience, that we asked for Spero when we were ready to buy again. He is a very pleasant and knowledgable representative of your dealership. Spero and tha rest of the staff that we met worked very hard to get me the exact vehicle that I wanted. He kept me updated daily on the progress. When my new RX350 was ready, Spero made himself available on my schedule and the transfer went extremely well. The entire experience was very pleasant and at no time did I feel pressured or that I might have to settle for what was easily available. Spero and the rest of the staff that I dealt with were extremely pleasant and professional. The Herb Chambers family can be very proud of the people that work at the Lexus dealership. Thank You Mike Orseno More
I was extremely disappointed in the way my problem with 2002 Lexus RX300 was handled. I bought this car from this dealership and with 99,000 it starting smoking upon start up. I brought the car in for eval 2002 Lexus RX300 was handled. I bought this car from this dealership and with 99,000 it starting smoking upon start up. I brought the car in for evaluation after reading about the recall for sludge engines with this model. The recall was for unlimited miles and 8 years and 120 days. By the time I had brought the car in, I had owned it for 8 years 140 days. The "Official" diagnosis was that the sludge engine had nothing to do with the valve seals malfunctioning. I live 45 minutes from the dealership so after the warranty expired, I went to local shops to keep the car maintained. I provided copy of receipts of BETTER than owners manual recommended oil change maintenance. After having my car for 19 days with my calling the dealer 12 times with only 6 call backs,(3 after I told them to get my car ready for me to pick up)the best offer I had was to Split the cost of the repair. My 1/2 was to be $2300.00. I had it quoted a local repair shop and their price was 1/2 of my half. They worst part of the whole deal was i was told if I would continued to bring it them they would have "taken care of it". The bottom line is they don't stand behind the product they sell.I asked them to give me a quote on my trading my car in on a new car but after waiting 10 days with no response,that only after telling them I was done with them did I get a quote. They offered me a generous deal on a new car but I was so feed up with the service I just wanted my car back and be done with them. If I buy another Lexus ( I own 2 ) it won't be from this dealership. More
My last 4 cars have been Lexus SUV's. I shop around My last 4 cars have been Lexus SUV's. I shop around each time I lease a car. This time I wanted to slim down my payments, so I looked at the GM, Toy My last 4 cars have been Lexus SUV's. I shop around each time I lease a car. This time I wanted to slim down my payments, so I looked at the GM, Toyota and Honda SUV's. Out of curiosity, I went to a dealer in RI and got a price for another Lexus RX350. They quoted a price that I could justify, but unfortunately they did not have a white one on the lot and would get one. With the information I visited Lexus of Norwood and asked for Spiro, who I've leased my last 3 vehicles from. Spero always handles each sale in a very professional manner and this go around, he gave me a better deal than the RI dealer. Very happy! Yes, I would recommend him to my friends. More