Herb Chambers Lexus of Sharon

After researching all the 2010 Crossover SUVs, it appeared that the Lexus RX350 was the vehicle that would probably most closely meet my requirements, and replace my Buick Rendezvous. I wanted an AWD appeared that the Lexus RX350 was the vehicle that would probably most closely meet my requirements, and replace my Buick Rendezvous. I wanted an AWD SUV with leather seats in which I did not hear the road, feel the road and which had an excellent safety and reliability rating. Since there are no Lexus dealerships on Cape Cod, I chose the closest one for a test drive - never having owned anything exceopt Buicks and Cadillacs. It was my intention to purchase a pre-owned RX350, but it became immediately obvious that the seat depth was not satisfactory in the earlier models. Robert Williams suggested that I try a 2010 RX350. He was most helpful in adjusting the seating to my satisfaction. Additionally the staff went out of their way to meet my financial requirements. Overall it was a very pleasant experience. The pickup of the vehicle was exceptional - Robert thoroughly explained all the many automatic festures and options. I have never had a dealership pay such extraordinary attention to pleasing their customer, usually it is quite the contrary. It was a pleasure to do business at the Herb Chambers dealership More

It was time to trade in my 1992 SC300 which I have loved all these years. I liked the idea of driving a hybrid and Robert Williams was great in helping us decide on a 2008 RX400h. He took the time to explai all these years. I liked the idea of driving a hybrid and Robert Williams was great in helping us decide on a 2008 RX400h. He took the time to explain all the features and how they work, toured us through the dealership, clearly explained how to access the service department, and very patiently guided me on how to use the Bluetooth. It was a real pleasure working with Robert from the moment he greeted us. More

My wife and I felt that Rob made us a part of HIS family. Rob was looking out for my daughter and had a interest her well-being and total satisfaction with her first car experience! We did not feel like we w Rob was looking out for my daughter and had a interest her well-being and total satisfaction with her first car experience! We did not feel like we were part of the "typical assembly line process for buying a car." He took the time to give us a tour of the dealership - even the service area, which was unbelievably clean. You could've eaten off the floor... He even gave my daughter a red rose and took pictures of her near the new car. He also took the time to show my daughter the features of HER car and made sure she understood all about it before leaving the facility. Lexus is very lucky to have Rob as an employee - he is truly one (non-typical salesman)who goes the extra mile for his customers!! Thank you Rob for taking special care of our daughter and I am sure it will be a totally rewarding relationship. Many thanks again for making her day! Richard and Bonnie Waite, parents of Jennifer Waite More

We found Herb Chambers Lexus to have an extensive inventory which made it easy to find something that we wanted and would fit our budget. Tim Mullen was a very friendly and easy to speak to. He alway inventory which made it easy to find something that we wanted and would fit our budget. Tim Mullen was a very friendly and easy to speak to. He always made us feel welcomed and we never felt any pressure in our decision making process. Jacqueline Spardello was also nice to work with and we found her also to be very cordial. Overall our experience was a pleasant one so thanks to the Herb Chambers Group. Mike & Deb Comtois More

Rob Williams was a fantastic salesman and very helpful in preparing me for my new Lexus. He always answered my phone calls and assisted me with any questions or problems I had with the new car. He took the preparing me for my new Lexus. He always answered my phone calls and assisted me with any questions or problems I had with the new car. He took the time to explain how the hands free phone worked, how to use the audio button, and the assist button. He could not have been nicer or more thorough. More

this is comtinued from my last review because my computer froze...... As I was saying everyone makes you feel so comfortable especially Robert. He does everything for you and when I left for the first ti froze...... As I was saying everyone makes you feel so comfortable especially Robert. He does everything for you and when I left for the first time, he followed up with me immediately. I am an R.N. and we do everything for our patients and what matters the most is them. In this situation I felt that way. I was the patient and my nurse went above and beyond for me. This company is very lucky to have such a great person working for them and he raised his child all on his own. That says alot! I was extremely happy with everything and I'm so happy to know that Lexus in Dharon is my car dealership. It was just a fantatstic experience and Rob was the main reason. He even took pictures outside and made me feel how special this moment was for me. It really is my dream car and I'm so happy with it! Thank you, Rob! Jennifer waite More

Best dealership ive ever been to. The service is exceptional and you wont run into a single person who isnt upbeat and courteous. It is obvious everyone there loves working for Herb Chambers Lexus. exceptional and you wont run into a single person who isnt upbeat and courteous. It is obvious everyone there loves working for Herb Chambers Lexus. From sales to service, everything is A+. Robert Williams, my salesperson was fantastic. Thank you so much! More

Robert was great to work with. He was very helpful, and this was the only car dealership I felt comfortable dealing with. This was my first lexus buying experience and it was a great one! The people I deal this was the only car dealership I felt comfortable dealing with. This was my first lexus buying experience and it was a great one! The people I dealt with were very friendly and non-pushy. We ended up working out deal for the used GS 350 I bought.I would recommend this dealer and particular Robert Wiliams. More

I recently lost my mother's car that was given to me after she past away. I was going to replace it with the same kind of car but the prices were just to unreasonable. My husband find this lexus on line after she past away. I was going to replace it with the same kind of car but the prices were just to unreasonable. My husband find this lexus on line and said that we should look at it. Never in my wildest dreams did I think I would buy a car of this quality. Rob was great. He was very kind in knowing the situation that we were in. Showing us this car and having us take it for a test ride is all it took. Having him show us the entire car dealership and the repair department just comfirmed that this was the car for us. Rob has followed thru on phone calls and everything he said he would do. He was and is a very kind and helpful salesman. More

6 years ago I bought an Lexus RX from Herb Chambers. It is the best car that I have ever owned. So I returned this week to buy a 2010. Spero Coston is the sales person that I worked with and he was is the best car that I have ever owned. So I returned this week to buy a 2010. Spero Coston is the sales person that I worked with and he was very professional and knows the Lexus product very well. I plan on recommending Spero to all of my freinds. I also worked with Jackie from the finance department and found her to also be very good at her job. More