Herb Chambers Lexus of Sharon

Rob Williams is amazing! My husband and I walked into the dealership late last week to 'look & see' a Lexus prior to turning in my current Nissan Murano leased vehicle. One hour later we owned our first the dealership late last week to 'look & see' a Lexus prior to turning in my current Nissan Murano leased vehicle. One hour later we owned our first Lexus RX350. Rob was interested in OUR needs and answered every question thoroughly. He gave us a fair deal and we are so pleased with the new 2012 RX350. At the time of pick-up, Rob greeted us, we toured your BEAUTIFUL facility and were introduced to the service department (WOW). We then 'dined' in your cafe and had great service there. Rob then escorted us to our new RX350 and thoroughly went through every detail of the vehicle - we could tell immediately that Rob knew his stuff!!!!!! The following day, I noticed I had forgotten to take off my personalized license plate frame. I called Rob who immediately 'dove' into the DUMPSTER to retrieve my frame! Can you believe this man???!!! What an OUTSTANDING employee you have, Mr. Chambers. We're true 'lifers' because of Rob. Thank you! More

Sal is a fantastic person to deal with. I pulled away in my new ES350 (my fourth vehicle from Herb Chambers) and did the unthinkable - I hit the curb and damaged my tires and wheels. Sal and Service Consult my new ES350 (my fourth vehicle from Herb Chambers) and did the unthinkable - I hit the curb and damaged my tires and wheels. Sal and Service Consultant Frank Cardinale were fantastic. They turned a challenging situation into one that reflected the ultimate in customer service and recognition of my loyalty to the dealership. I will continue to be a customer for life. More

I brought my '06 RX 400 in for a standard service and it was discoverd that I needed a very expensive repair done on my rear "knuckles". With only 36k mileage, the warranty would have covered this but for was discoverd that I needed a very expensive repair done on my rear "knuckles". With only 36k mileage, the warranty would have covered this but for the age it was technically out of warranty. The dealership management (Kristen Keough) found a way to make an exception for me. This we extremely appreciated and well outside of what most dealers would provide. In addition, I had the use of a new RX 300 for over a week as this process was being approved and the work done. I can't recommend this dealer more strongly. More

Spero was the most professional sales person I have ever met!! You would be very lucky if you could have Spero as your representative. Give him a call!! met!! You would be very lucky if you could have Spero as your representative. Give him a call!! More

i PICKED UP MY 5TH LEXUS ON 9/17/2011,AND MY 4TH FROM MARK VIGOR I WOULD NOT BUY A LEXUS FROM ANY OTHER DEALER OR SALEMAN.i HAVE HAD ALL MY CARS SERVICED THER ALSO NO PROBLEMS. MARK EVEN CALLED MY WIFE MARK VIGOR I WOULD NOT BUY A LEXUS FROM ANY OTHER DEALER OR SALEMAN.i HAVE HAD ALL MY CARS SERVICED THER ALSO NO PROBLEMS. MARK EVEN CALLED MY WIFE ON HER BURTHDAY,DOES IT GET ANY BETTER.THEY TREAT YOU LIKE A VIP I LOVE GETTING MY CAE SERVICED. More

Spiro was excellent to work with. He went the extra mile in getting us our new CT and getting it registered. He was a pleasure to work with, a man I trust, and someone I would recommend to work with. in getting us our new CT and getting it registered. He was a pleasure to work with, a man I trust, and someone I would recommend to work with. More

We had a great experience working with Sal Gulino when purchasing our new Lexus. He was very professional,knowledgeable and attentive to detail! He was personable, energetic and factual! It was a pleasure purchasing our new Lexus. He was very professional,knowledgeable and attentive to detail! He was personable, energetic and factual! It was a pleasure doing business with Sal at Herb Chambers. More

The experience of purchasing a new car is always a daunting one. Due to the manner of my sales consultant, Robert Williams, it was made into a very positive experience. Having owned a 2002 RX300, I daunting one. Due to the manner of my sales consultant, Robert Williams, it was made into a very positive experience. Having owned a 2002 RX300, I knew that I wanted another Lexus, but the learning curve of the new RX350 was quite fearful. Robert was exceedingly positive, patient, helpful and encouraging, taking an inordinate amount of time to cover every detail, complete with downloading my phone book and setting radio and satellite stations!!!!! And the helpfulness did not stop when I left the dealership as he has answered many questions by phone or email since, and I will expect that that will continue! I would also like to add that he introduced me to Patrick in the immaculate service department and encouraged my son and I to have a bite of lunch at the snack bar!!!!!!!! I would recommend Robert highly to anyone looking for a Lexus. S Converse More

Robert willams is a great salesmen to work with, he will go above and beyond to make sure u r happy with ur purchase, highly recommended. go above and beyond to make sure u r happy with ur purchase, highly recommended. More

Robert Williams was warm, knowledgeable and kind. He Robert Williams was warm, knowledgeable and kind. He made the experience comfortable and easy. He went out of his way to make sure we knew what we Robert Williams was warm, knowledgeable and kind. He made the experience comfortable and easy. He went out of his way to make sure we knew what we were getting into and that we were making the right choice Thank you- Rob. More