Herb Chambers Lexus of Sharon

The only reason I rate Herb Chambers with 5's is because Danny Blinn is a 7 on a scale of 1 to 5. He used to manage my service at Lexus of Northborough, but I lost track of him when he left that de because Danny Blinn is a 7 on a scale of 1 to 5. He used to manage my service at Lexus of Northborough, but I lost track of him when he left that dealer. I finally found him through a Google search and reconnected with him at Herb Chambers. I now live in New Canaan, Connecticut, a three hour drive from Herb Chambers of Sharon. But Danny is worth the trip . . . treat him well because he will retain customers for you as he has me. When I buy my next Lexus, it will be because Danny has taken such good care of me. Jack Hayes More

Danny is a great guy. Straight forward and a pleasure to deal with. He has always helped expedite my requests to the best of his ability. deal with. He has always helped expedite my requests to the best of his ability. More

Rocco and Alex were wonderful to work with and "made things right" with a less than right car. The 3 star rating is for the quality of work. I had a failed headlight within a week, a fuel pump withi things right" with a less than right car. The 3 star rating is for the quality of work. I had a failed headlight within a week, a fuel pump within the first month, and made three attempts to pick up a car that had not been cleaned adequately exterior and interior. (I found the pictures of the car I traded in.. and they did an amazing job with that car - fixing small scratches/dents; the car looked new.. so I'm not sure of the disconnect) Some of the issues came from the Venture shield, I had a bubble on the front bumper within a week and recently had the hood shield replaced since there were scuff marks. I realize these issues are not common for most Lexus owners and is the reason I went with this brand, however this did detract from my overall experience (including the new experience of having the car towed when the fuel pump died). Alex was wonderful during the entire sales process, explaining the technology, and was very kind to deliver the car to me at work in Cambridge(twice!). Everything that Rocco did, as far as communication, professionalism, and just in general trying to fix this situation was 5 stars plus. I also interacted with Scott for a Venture shield issue and John who followed up to make sure my issues were addressed. As nice as the dealership is to feed me breakfast, lunch, coffee, water, or ice cream on visits and to just walk around on the shiny marble floors.. I'm hopeful that I will not need to visit for anything other than a handwash for the next six months! More

I have been in the market to purchase a new car and have been to multiple dealers (mostly in CT, where I live) I had some reservations to cross into Mass. Dealing with Herb Lexus is unlike any other dealers been to multiple dealers (mostly in CT, where I live) I had some reservations to cross into Mass. Dealing with Herb Lexus is unlike any other dealership. They went beyond all measures and were informative and courteous from the first initial contact. Sanjay K and Clayton Z. as well as Madison and Danielle were truly dedicated professionals. They are informative, provide quality service and have raised the bar in car buying experience. I have purchased my first Lexus and look forward to doing further business with Herb Chambers in the future, including all my service. Thank you Team Chambers! More

Dan is the best service advisor in the business. If I asked him to pick up the car on his way to work, he would. Can't say enough good things about this guy. asked him to pick up the car on his way to work, he would. Can't say enough good things about this guy. More

I started going here expecting to be over paying for service I could easily get somewhere else and to constantly be talked into paying more money for unnecessary expenses. However it was the complete o service I could easily get somewhere else and to constantly be talked into paying more money for unnecessary expenses. However it was the complete opposite. Danny my service advisor has been very honest and overly fair in cutting expenses in addition to the great service coupons this dealership offers. I would recommend this dealer to all Lexus owners. A+ More

This purchase is our first experience with Lexus and a Herb Chambers dealership. We were very impressed with the sales staff, but was even more impressed that the friendly, knowledgable, professional and Herb Chambers dealership. We were very impressed with the sales staff, but was even more impressed that the friendly, knowledgable, professional and courteous service and attention that we experienced in the sales department, flows smoothly into the service department. We believe that is where these qualities are most important. Once the vehicle is purchased, the owner will be at the mercy of the service department. We saw all those wonderful awards for great service on display and wondered if they were just props or if they were actually earned. We were having motion sensors installed per our sales agreement. Danny Blinn would be our first experience with Lexus and Herb Chambers service department. Danny welcomed us just like we were long lost friends. He was interested in us, as "friends" as we'll as customers. Since we were NOT there for problems, we discussed our purchase experiences, why we select a Lexus etc. He gave us a complete history about Lexus in general and Herb Chambers of Lexus in particular. He told us what to expect from the manufacturer and all Lexus Dealerships. Since we had owned our new Lexus for only a couple of days, we had several questions. He answered everyone, without hesitation. Danny proved to us that He knew his product in and out. He took the time to explain everything to us and left us extremely satisfied and sure that we made the right decision about our purchase. The installation process took around two days. Danny provided us with a loaner car, called us with updates on how it was progressing along and had them fix a few small details we asked about. We arrived when the work was done and our car was sparkling clean, ready and waiting for us. Danny Blinn did what he said he would do, and then, when we picked the car up, he said what he did. He is a true professional and an asset to your dealership. With employees like him, we now understand and believe that all those awards on display are truly earned. We will not hesitate to recommend Herb Chambers Lexus to our friends and family because of your sales staff and Because of Danny Blinn. Earl and Lorraine Knight More

Two years ago I purchased a 2009 Lexus LS460 from Herb Chambers of Sharon. The best part of this decision has been the incredible service provided by Kristen Keough and her associates. I drive approximate Chambers of Sharon. The best part of this decision has been the incredible service provided by Kristen Keough and her associates. I drive approximately 48,000 per year and therefore, require service on a frequent basis. The experience with Kristen has been the best I have had by far. In fact, I am almost ready for my next purchase and find it hard to consider any other vehicle besides a Lexus because of the service I receive. I would highly recommend this dealership and Kristen to anyone looking for first class service without any hassles. More