Herb Chambers Lexus of Sharon

Ken Alves is a key player in the service department One day I happened to be driving by this dealership when 2 warning lights came on my ES350. Ike everyone else I hate seeing these lights. I pulled in One day I happened to be driving by this dealership when 2 warning lights came on my ES350. Ike everyone else I hate seeing these lights. I pulled in with no appointment and was immediately greeted by Mr Alves. Within no time at all we discovered I only needed some air in the tires and a new key battery. I just can’t say enough good things about this employee, not only did he set tire pressures he also took care of my battery and even got me a wash. I hope Mr Chambers takes a moment to recognize it’s the people who make a difference, everything else is just brick and mortar. More

Excellent Customer Service I came in for a regular check up and Ken Alves was friendly and easy to deal with. When I left I noticed something wrong with my wipers and immediate I came in for a regular check up and Ken Alves was friendly and easy to deal with. When I left I noticed something wrong with my wipers and immediately called Ken. He said it may have been a mistake from when they washed it and replaced my wiper very quickly no questions asked. I understand mistakes happen and Ken's response to it was excellent customer service. Great Job! More

Eric Castillo! Eric Castillo demonstrates professionalism, respectful and caring to clients needs & demands, he always smiles & feels welcome , he has delivered on Eric Castillo demonstrates professionalism, respectful and caring to clients needs & demands, he always smiles & feels welcome , he has delivered on all fronts ,very satisfied. Thanks👍 More

Thanks to Nick Salem and Andrew Tavares This is the 3rd Lexus purchased at Herb Chambers. Nick & Andrew were both courteous & professional, Every detail was explained thoroughly. Herb Cha This is the 3rd Lexus purchased at Herb Chambers. Nick & Andrew were both courteous & professional, Every detail was explained thoroughly. Herb Chambers should be proud to have these two gentleman working for them. More

Great Experience I had a great experience with Herb Chambers Lexus of Sharon, starting with my salesman Chris Anderson (who did a great job of selling me) to the sales I had a great experience with Herb Chambers Lexus of Sharon, starting with my salesman Chris Anderson (who did a great job of selling me) to the sales manager, Sam Prusack. I also had a positive experience with the Finance/Lease operations area. Overall, a very positive experience and I would highly recommend the dealership! More

Ronnie rocks!! Any time I need service Ronnie is prompt and my car is in and out with no problems. I wouldn't consider going anywhere but Herb Chambers Lexus for ser Any time I need service Ronnie is prompt and my car is in and out with no problems. I wouldn't consider going anywhere but Herb Chambers Lexus for service!!! Thanks ronnie More

Plus One! Mark Forcucci is THE best service advisor. He has handled all of my service inquiries and needs for the past 25 years and never disappoints. Mark is Mark Forcucci is THE best service advisor. He has handled all of my service inquiries and needs for the past 25 years and never disappoints. Mark is the reason that I have been a loyal customer of Herb Chambers Lexus. Thank you Mark!! More

Working with Mark Forcucci was great Mark was great to work with. His attention to detail was outstanding My car was suppose to take a day to repair and they had it all set with in 2 hou Mark was great to work with. His attention to detail was outstanding My car was suppose to take a day to repair and they had it all set with in 2 hours. Great customer service. Great communication. Great attitude. I would highly recommend him for all your service needs. More

Superb experience again! As always, working with James is a pleasure. His knowledge, expertise, compassion and willingness to go above and beyond is unmatched. I am always gla As always, working with James is a pleasure. His knowledge, expertise, compassion and willingness to go above and beyond is unmatched. I am always glad to refer James to anyone looking for a satisfying service experience. More