Herb Chambers Lexus of Sharon

You have to experience it to believe it! Several friends that have purchased there cars from Hrtb Chamber's have told me about there positive experience's ! Being 74 years of age & having e Several friends that have purchased there cars from Hrtb Chamber's have told me about there positive experience's ! Being 74 years of age & having enough experience in purchasing cars in the pas I really did not pay much attention to there comments. Purchasing cars in the past have been very frustrating in the past. I honestly can state what my wife & I experienced Sunday 10/11 was absolutely amazing! From the moment we walked in & asked for a salesperson to assist us we where treated like royalty! Our salesman Marc Vigor listened to our request & proceeded to show us exactly the price range & type of car we where interested in! We test drove 2 vehicles & fell in love with the 2nd Lexus! I did something I have never done before! We actually drove home in I our new Lexus! Marc actually helped us clean out my trunk & move items to my new car! The entire experience from the salesman to the finance arrangements was extremely professional & warm! It felt like I was dealing with family. I had to return to the dealership Friday 10/16 to get my Mass. sticker & registration! The process was amazing! I drove my car in to the efficient check in bay! They asked if I would like to have my 5 day old car washed! My wife & I went up to the "snack bar" & had some refreshments! Before we knew it we where informed our vehicle was ready! What more can I say except ABSOLUTELY AMAZING!!! More

Tired of the Tires Had a difficult problem with my new NX's Yokohama tire noise. Working closely with Service Manager Dan Nagalha, he hit upon a solution after months o Had a difficult problem with my new NX's Yokohama tire noise. Working closely with Service Manager Dan Nagalha, he hit upon a solution after months of trial and error, that solved my problem. Kudos to him and his staff for not giving up and my thanks. More

Thrilled and it was fun! Spero treated me like family, always pleased to hear my voice with any question and very thorough; Niko was clear and friendly, Danny made the perfect Spero treated me like family, always pleased to hear my voice with any question and very thorough; Niko was clear and friendly, Danny made the perfect introduction. From start to finish- professional, stressless, just fabulous! I travel from Martha's Vineyard to this dealership since I owned my previous Lexus, and I will continue to do so. When you are there, it leaves me with the feeling that I am the most important person in the world...and I love my new RX350 More

Beyond happy with my experience! Buying a car does not have to be so stressful anymore!!! On September 30th, I visited the Lexus dealership in Sharon looking for a pre-owned Lexus HS Buying a car does not have to be so stressful anymore!!! On September 30th, I visited the Lexus dealership in Sharon looking for a pre-owned Lexus HS that I had seen online. Shortly after my arrival, I was informed by my sales person, Vitor Duarte, that the car was recently sold. After talking to Vitor for a while, he informed me of another vehicle with more bells and whistles than the one I was originally looking for and asked me take a test drive. Since the car was a bit more expensive I was hesitant to make a commitment. Vitor was fantastic throughout the entire time and did not pressure me or made me feel like I had to make a commitment right away. At the end of my test drive, Vitor said he'd try to make the numbers work so I would get a better car ,with less miles, and be a happy customer at the end of the day. Vitor introduced me to Sam, the finance manager, who was also phenomenal and helped me get the best financing. Fast forward a few minutes after and I was a satisfied customer driving a new car. I recommend to anyone that is looking to buy a vehicle to visit Lexus of Sharon. Vitor was great sales person and I would recommend him to all my friends and family when shopping for a car. I understand that buying a car can be very frustrating, but my experience at Lexus has proven me wrong. Great job Vitor Duarte and team! *** UPDATE *** On 10/13/2015 I was more than surprised to have received a hand-written letter by Vitor, thanking me for my business and also a selfie of us when I originally purchased my car. Got to be honest, I was not expecting that, because I thought there was nothing that would make my experience more pleasant, but Vitor AGAIN, went above and beyond my expectations. I hope Vitor can get recognized for his hard work and dedication to his clients More

Best dealership in mass! This is by far the best car experience I've ever had! Jose was very professional , didn't play any haggling games I love the way he handled the deal g This is by far the best car experience I've ever had! Jose was very professional , didn't play any haggling games I love the way he handled the deal giving me a better vehicle then I wanted for less, the overall experience was great, a awesome team , the finance department guy Chris is very personable, I definitely feel like this is more than a dealer, I feel like they are my new Lexus family! More

Rob Williams made this sale! Rob was a joy to work with. He is pleasant, professional and a joy to work with. I am thrilled to own another new Lexus. Rob made the numbers work and Rob was a joy to work with. He is pleasant, professional and a joy to work with. I am thrilled to own another new Lexus. Rob made the numbers work and moved the purchasing process smoothly. I look forward to visiting him again at Lexus of Sharon. Thanks Rob! More

Stella & Alan Situ We bought an used RX350 at Herb Chambers Lexus of Sharon about 3 months ago (sorry for the late review, we’re out of the country ), we are so happy w We bought an used RX350 at Herb Chambers Lexus of Sharon about 3 months ago (sorry for the late review, we’re out of the country ), we are so happy with is car, And more importantly our Sales representative, Mr. Sam Pellows, treated us with the upmost of respect and his knowledge of the vehicle was outstanding. thanks to Sam, our overall purchasing experience was excellent. I got to say that you’re excellent dealer, you have excellent service, excellent car, I will be definitely coming back for our next Lexus. More

The Herb Chambers team is first class! The entire team tried to help me even when I initially got a used car that had undisclosed bumper damage by the previous owner. I was able to exchan The entire team tried to help me even when I initially got a used car that had undisclosed bumper damage by the previous owner. I was able to exchange it without issues. Jose was great in assisting me. More

Servicing vehicle I've got say, Herb Chambers Lexus of Sharon,MA service station is the best customer service I've ever experienced! Patrick Lage, one of the service ma I've got say, Herb Chambers Lexus of Sharon,MA service station is the best customer service I've ever experienced! Patrick Lage, one of the service managers went above & beyond with outstanding customer service skills & gave me complete confidence that my car was in good hands. Request Patrick Lage to be your service manger next time you service your Lexus & you won't be dissapointed. More

Awesome experience Our first Lexus experience and we were overwhelmed! Pleasant staff, amazing facility. Vitor Duarte was professional, very knowledgeable and relates we Our first Lexus experience and we were overwhelmed! Pleasant staff, amazing facility. Vitor Duarte was professional, very knowledgeable and relates well to customers. From initial test drive to fully explaining every feature of the RX350, the entire process was smooth and seamless. Chris in Finance was also excellent. I can see why Herb Chambers Lexus is so highly rated, and I would not hesitate to recommend them to anyone! More