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Herb Chambers Kia of Burlington - Service Center
Burlington, MA
370 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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370 Reviews of Herb Chambers Kia of Burlington - Service Center
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March 14, 2020
Everything was done to my satisfaction. The service department never disappoints. They know what they are doing, and they are most cordial. They did everything I asked. I know that I will The service department never disappoints. They know what they are doing, and they are most cordial. They did everything I asked. I know that I will leave the dealership's service department with quality service having been performed. More
by rebjeffrey
Employees Worked With
Other Employees :
Cathy who checked me out and accepted my payment - most friendly.
March 08, 2020
I love bringing my car for service at Kia Burlington the staff always goes above and beyond to make Things as easy as possible for me they go out of their way to make me feel special they are the best! staff always goes above and beyond to make Things as easy as possible for me they go out of their way to make me feel special they are the best! More
by Coltdev
Employees Worked With
February 15, 2020
Oil change Fast service Complete explanation of work done and charges as well as review of overall car condition. Car was returned cleaner than when dropped of Fast service Complete explanation of work done and charges as well as review of overall car condition. Car was returned cleaner than when dropped off. More
by kia owner
February 12, 2020
Everyone is always so friendly and helpful. From beginning to end. I dropped my car off and it was ready an hour later. Excellent service. beginning to end. I dropped my car off and it was ready an hour later. Excellent service. More
by dawncurry68
Employees Worked With
February 07, 2020
Never again. Bought a new Optima hybrid, one of the reasons was a 10yr 100,000 mile warranty. after 7 yrs. and 75,000 miles the engine seized up. (with no warning) Bought a new Optima hybrid, one of the reasons was a 10yr 100,000 mile warranty. after 7 yrs. and 75,000 miles the engine seized up. (with no warning) No check engine light, No oil pressure light, nothing. Then they spent three weeks determining the problem that it needs a new engine and wont be covered under warranty. Got no calls from Cesar and only 1 from Diego, I had to call them at least a dozen times to get info on my vehicle. finally had it towed to a shop that would fix it. More
by nick793
December 24, 2019
Done right on time. Washed and cleaned car too. Very friendly. Easy to get appointment and convenient time. Jennifer was very helpful and remembered me from last time. friendly. Easy to get appointment and convenient time. Jennifer was very helpful and remembered me from last time. More
by Garbo
Employees Worked With
December 11, 2019
Car checkup My wait time was just about an hour for the service to be completed which is what was stated. While I waited I was able to have coffee, real my book My wait time was just about an hour for the service to be completed which is what was stated. While I waited I was able to have coffee, real my book and say hello to Julian who sold me my car. It is a friendly place to have to wait. Thank you. More
by GrammyP
Employees Worked With
November 30, 2019
Very thorough.Went over my service.Very friendly. Answered all of my questions and was very knowledgeable. Was helpful when asking about new models of Kia's. Answered all of my questions and was very knowledgeable. Was helpful when asking about new models of Kia's. More
by independent001
Employees Worked With
November 04, 2019
Fast, efficient, and Professional Brought my KIA Sportage in for an oil change and tire rotation. They completed the work plus did an complete inspection and washed my vehicle, all in Brought my KIA Sportage in for an oil change and tire rotation. They completed the work plus did an complete inspection and washed my vehicle, all in under an hour. Can't ask for any more than that. Well done. More
by Jack
October 10, 2019
Professional and well executed We have been dealing with Herb Chambers Kia in Burlington for over six years now. They are unfailingly courteous , professional and a pleasure to do b We have been dealing with Herb Chambers Kia in Burlington for over six years now. They are unfailingly courteous , professional and a pleasure to do business with. More
by John
