The team was extremely helpful and supportive throughout
the entire process. Everything was perfect, and I truly appreciate their excellent service.
the entire process. Everything was perfect, and I truly appreciate their excellent service.
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by Deockju Lee
Apr 06, 2026 -
Herb Chambers Kia of Burlington responded
Deockju Lee, we really appreciate this positive review! Thanks so much!
The dealership provided no timelines for the Kia repair
and I had to call multiple times to get updates. Customer service could have been much better.
and I had to call multiple times to get updates. Customer service could have been much better.
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by Justin McCue
Service Price Transparency
Nov 18, 2025 -
Herb Chambers Kia of Burlington responded
Justin, we understand how important it is to keep our customers informed throughout the process, so we'll use this feedback as a learning opportunity for our team. If you have any further concerns or questions regarding your vehicle, please don't hesitate to contact me. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com
I am on my 5th lease with John!
I have had excellent experiences on all! He explains and always answers all my questions. I’m very satisfied.
I have had excellent experiences on all! He explains and always answers all my questions. I’m very satisfied.
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by shoppercoll
Oct 21, 2025 -
Herb Chambers Kia of Burlington responded
Thank you for sharing your experience with John and our team! We sincerely appreciate your loyalty and kind words. Your business means a lot to us, and we'll see you next time at Herb Chambers Kia of Burlington!
Michael is awesome so helpful, clear and guided me
through the entire process really appreciate it!
through the entire process really appreciate it!
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by pprentice1001
Other Employees Tagged:
Diego Barreto
Oct 21, 2025 -
Herb Chambers Kia of Burlington responded
This is wonderful to hear! Thank you for choosing Herb Chambers Kia of Burlington!
They treated my wife and I great .
We didn't have to wait that long . Over all ,it was a great experience
We didn't have to wait that long . Over all ,it was a great experience
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by jwroy1973
Service Price Transparency
Oct 21, 2025 -
Herb Chambers Kia of Burlington responded
We're happy to hear you had a great experience! Thank you from all of us at Herb Chambers Kia of Burlington.
Good service, they are listening to the customer.
Offering solutions and alternatives. Thank you !! ! Thanks
Offering solutions and alternatives. Thank you !! ! Thanks
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by Javsastre
Service Price Transparency
Oct 06, 2025 -
Herb Chambers Kia of Burlington responded
Thank you for your feedback! We're pleased to hear that our team listened to you and provided helpful solutions. We appreciate your business and hope to see you again at Herb Chambers Kia of Burlington!
Friendly and efficient service.
In and out of my appointment within an hour and fifteen minutes. Will definitely bring my car in for service again.
In and out of my appointment within an hour and fifteen minutes. Will definitely bring my car in for service again.
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by josh.young02118
Service Price Transparency
Oct 02, 2025 -
Herb Chambers Kia of Burlington responded
Thank you for choosing Herb Chambers Kia of Burlington! We're delighted to hear that your visit was friendly and efficient. We look forward to working with you again! Safe travels!
Very organized, and efficient.
Cesar is friendly and honest, especially regarding estimated wait time. The parking lot is the only drawback there.
Cesar is friendly and honest, especially regarding estimated wait time. The parking lot is the only drawback there.
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by pabrennan52
Service Price Transparency
Sep 22, 2025 -
Herb Chambers Kia of Burlington responded
Thank you for your review of Cesar and the team! We appreciate your business and hope to see you again at Herb Chambers Kia of Burlington. Take care!
Service was fantastic.
Had my vehicle towed in on Friday, got a call Monday morning with what the issue was, vehicle was fixed and ready for pickup that afternoon.
Had my vehicle towed in on Friday, got a call Monday morning with what the issue was, vehicle was fixed and ready for pickup that afternoon.
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by Happy customer
Service Price Transparency
Other Employees Tagged:
Diego Barreto
Sep 18, 2025 -
Herb Chambers Kia of Burlington responded
It sounds like our team made your experience a smooth one from start to finish! Thank you for choosing Herb Chambers Kia of Burlington and for sharing your review. See you next time!
Went for service and had a wonderful experience with the
service department. Am willing to drive since everyone makes the time there such a delight
service department. Am willing to drive since everyone makes the time there such a delight
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by alliebb
Service Price Transparency
Sep 16, 2025 -
Herb Chambers Kia of Burlington responded
We love to hear from happy customers! We are so proud to hear that you are a fan of our service team. Thank you from the entire team at Herb Chambers Kia of Burlington!
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