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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.5
370 Reviews

370 Reviews of Herb Chambers Kia of Burlington - Service Center

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October 06, 2021

Flexible and friendly enough to help when I suffered a tire puncture and required an emergency tire replacement. More

by pantalones2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Herb Chambers Kia of Burlington responded

It was our pleasure to serve you! Thanks for the great review and please don't hesitate to reach out if we can be of assistance again in the future! - The Herb Chambers Kia of Burlington Team

October 04, 2021

Great service and staff. I would like to see more things available for customers wail they wait More

by Alfonse1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for your 5-star review! We will discuss ways in which to entertain our customers while they wait. -Herb Chambers Kia of Burlington

October 02, 2021

Went in for a a software update. oil change, and tire rotation, the work was done in reasonable time, and it was a great price with a coupon they emailed me. Diego was very helpful even though he was alo More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to review your recent visit with us! We're glad to hear Diego and the team made it a great one and we hope to see you again next time here at Herb Chambers Kia of Burlington!

October 02, 2021

Service staff has always been top-notch, helpful and very professional. They are why I More

by Happy Gilmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for the kind comments - we'll be sure to pass them along to our service team! We're glad to have you as a Herb Chambers Kia of Burlington customer and look forward to your next visit!

October 02, 2021

Service Department is Cesar and Diego are the best. Very professional. Excellent service. Would go again. More

by Gerard.connors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Herb Chambers Kia of Burlington

September 29, 2021

I’ve been working with Cesar for a number of years and his professional approach has never failed me with my service requirements. Outstanding employee. More

by skiinstru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for the kind comments! We're so glad that Cesar continues to earn your loyal business and we'll be sure to share your wonderful feedback with him. Thanks for being a Herb Chambers Kia of Burlington customer. We look forward to your next visit!

September 26, 2021

My oil change was done quickly and I was out of there in no time More

by Hpopeo
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Herb Chambers Kia of Burlington responded

We're so happy to hear the Herb Chambers Kia of Burlington team made this a five-star oil change! We'll see you next time!

September 09, 2021

I came in today for an oil change and I also came in for the third time to resolve a seat belt issue that causes a caution light to appear on the dash panel. Diego and Cesar were very thorough in explai More

by jjtirone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share this experience. We appreciate your kind words about our team, as well as your patience during your visit. Take care and please don't hesitate to reach out if there's anything else we can do for you!

September 09, 2021

I can't say enough about this Herb Chambers dealership it was wonderful they got right back to me they got my car fixed in a few hours and the recalls were fixed as well .it was perfect. More

by Twin#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Herb Chambers Kia of Burlington responded

We're so happy to hear this! Thank you for trusting the Herb Chambers Kia of Burlington team with your vehicle. We appreciate your business and hope we can be of service to you again in the future!

September 05, 2021

Service at Herb Chambers Kia is top notch. It all starts with Jennifer. She is professional, helpful, and always friendly. Staff keeps you fully informed of your car status. More

by Ray2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for sharing your 5-star review! Jennifer and our team look forward to seeing you next time at Herb Chambers Kia of Burlington!

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