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Herb Chambers Kia of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.6
776 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 776 reviews

April 25, 2024

John was fantastic to deal with, would definitely recommend him for your new or used car buying experience More

by Bryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Francis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Herb Chambers Kia of Burlington responded

Thank you for your review, Bryan! We're happy that John was able to provide you with an excellent visit! We look forward to seeing you next time at Herb Chambers Kia of Burlington!

April 25, 2024

Cesar was very helpful. He kept me informed about the prospective timeline regarding the major repair needed on my Soul. More

by bhnaxos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Herb Chambers Kia of Burlington responded

Thank you for trusting the Herb Chambers Kia of Burlington team with your Kia Soul's repair! We're glad to hear Cesar was helpful throughout the process and we hope you won't hesitate to reach out if we can be of service again in the future!

April 23, 2024

I would like to send many many thanks to Art Prutsalis for helping me buy the first new car I've had in almost 20 years. His patience, kindness and knowledge but most of all his honesty made this experien More

by debra.lacortiglia456
Recommend Dealer
Yes
Employees Worked With
Art Prutsalis
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Apr 24, 2024 -

Herb Chambers Kia of Burlington responded

Deb, thank you so much for trusting the Herb Chambers Kia of Burlington team with your recent purchase! We're thrilled to hear that Art made the experience a great one for you and we'll be sure to share these kind comments with him. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

April 20, 2024

I will say thank you to John Nash for his kindness and support because I really appreciate the new opportunity to buy my new car and I really like it. I will refer family members and friends. A special th More

by blamisere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nash
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Apr 22, 2024 -

Herb Chambers Kia of Burlington responded

We're so glad to know that John and Matthew provided excellent service during your visit at Herb Chambers Kia of Burlington. We hope you enjoy your new car, and we appreciate any referrals! Thanks for the review!

April 15, 2024

Very understanding took time to answer my questions and concerns and explaining things to me very helpful More

by Frankie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Herb Chambers Kia of Burlington responded

Frankie, we're glad to know our team at Herb Chambers Kia of Burlington was able to assist you and answer all your questions. We strive for understanding and helpful service. Thanks for the review!

April 02, 2024

I have been buying Kia's for about 15 years from Herb Chambers in Burlington, where I was treated in a professional manner, and everyone was pleasant and courteous. More

by Peter C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Herb Chambers Kia of Burlington responded

Hi Peter C! We're so glad to know that you had such a positive experience with us at Herb Chambers Kia of Burlington over the years. Thanks for your loyalty and kind words!

April 01, 2024

My car needed a regular oil change and topping of fluids. So my experience is limited. They took notes of my other minor concerns and addressed them. I left my car at service center and almost 2 hours later More

by tatters-clang0e
Recommend Dealer
Yes
Employees Worked With
Na
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Apr 02, 2024 -

Herb Chambers Kia of Burlington responded

We're glad to know that you had a positive experience with our service team at Herb Chambers Kia of Burlington. We aim for efficient and thorough work, so it's great to hear we hit the mark! Thanks for your review.

March 19, 2024

Amazing service, in and out within the hour. Very knowledgeable staffing who are willing to assist you with any questions. More

by James Montealegre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Montealegre
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Mar 19, 2024 -

Herb Chambers Kia of Burlington responded

James, we're delighted to know you had a great experience at Herb Chambers Kia of Burlington! Our team is always here to help with any questions. Thanks for your review!

March 18, 2024

Michael at the front service desk was very helpful and professional. I came in first thing this morning with something that was an emergency to be fixed on my car and they took care of me right away. More

by John t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Mar 18, 2024 -

Herb Chambers Kia of Burlington responded

Hi John T! We're glad to know that Michael and our team at Herb Chambers Kia of Burlington were able to assist you promptly. We appreciate your feedback!

March 18, 2024

This was the easiest experience I have had at any dealership! My appointment was in time and the technician showed me everything under the car that they inspected and made sure I was comfortable with More

by Susan.baccari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Herb Chambers Kia of Burlington responded

Susan, we're delighted to know that your experience at Herb Chambers Kia of Burlington was smooth and informative. We strive for such service! Thanks for the five-star review!

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