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Herb Chambers Kia of Burlington

Burlington, MA

4.7
742 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 742 reviews

September 13, 2014

Tom, Tom, & Tom My Dad (Tom) and I (Tom) were very happy with the service provided by our dealer (Tom). He was attentive to our needs, really took the time to get to More

by tjsevero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O’Donnell
Sep 15, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, Tom, for taking the time to share your experience with Tom. I’m thrilled to hear you and your dad had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m thrilled we were able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Herb Chambers Kia of Burlington for your automotive needs. Sincerely, Senee O'Connell General Manager

September 08, 2014

Barbara and Tom We thought we were just looking at new cars, but ended up buying a new Kia. We worked with Julian, who took his time explaining all the details we nee More

by newbies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 08, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Herb Chambers Kia of Burlington who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Senee O'Connell General Manager

September 07, 2014

Wonder Tom! Patient, nice, polite, Tom is an excellent car advisor. We bought a Kia Soul from KIA Burlington and It was an excellent experience. Thanks Tom. Rona More

by Ronan35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O’Donnell
Sep 08, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, Ronan, for taking the time to share your experience with Tom here at Herb Chambers Kia of Burlington. We strive to provide our valued guests with exceptional customer service and I’m so pleased you’ve recognized Tom's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell General Manager

August 29, 2014

Great ride with Jude before the great ride! After over 20 years of owning Hondas, I recently purchased a 2015 Optima from Herb Chambers KIA. It was the most painless car buying process I have e More

by doug01760
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jude Kasekamp
Aug 29, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, Doug, for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. On behalf of Jude and everyone here at Herb Chambers Kia, we greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell General Manager

August 16, 2014

Great experience with Tom! We went to check out the dealership not planning on actually buying. However Tom was so patient with explaining the ins and outs while not putting any More

by sharazard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O’Donnell
Aug 18, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for choosing Herb Chambers Kia of Burlington as your Kia dealer. I’m thrilled to know that Tom was able to assist you with finding the perfect vehicle. It was a pleasure being able to assist with your automotive needs and if you need anything further, please don't hesitate to reach out to us. Sincerely, Senee O'Connell General Manager

August 04, 2014

Bob was great! Bob Lucas was informative, helpful, friendly, and efficient. He made the process of buying my new vehicle easy and non-intimidating. I would highly More

by Ferny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Lucas, Bob Lucas
Aug 07, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, Fern! I'm so honored to hear you speak so highly of your experience with Bob. We strive to provide each guest with the best customer experience and Bob is truly a testament to that. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Senee O'Connell General Manager

August 01, 2014

Happy Car Buyer I had been looking for a Kia Cadenza. Went to a Kia dealer in Medford and was given a price to go along with my trade in. Then went to Chambers Kia a More

by usfarbuoabc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude Kasekamp
Aug 04, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for the rave review! I'm so happy to know Jude was able to assist you with your purchase. We value your business and look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell General Manager

July 31, 2014

Great place to buy a car Tom O'Donnell was a great salesperson! He was friendly and very helpful. He was very patient in explaining everything. He went out of his way to make More

by diane9290
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O’Donnell
Jul 31, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, Diane, for choosing Herb Chambers Kia of Burlington. I'm so glad to hear that you had such a positive experience working with Tom. Thank you again and we look forward to seeing you again in the future! Best, Senee O'Connell General Manager

July 22, 2014

My great experience at KIA Burlington I was getting ready to end my lease on a 2012 Subaru, and started looking at other models. I went to York Ford, Lannon Chevrolet, and started asking q More

by roger.mastrorillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dire, Victoria Nunez, Herb, Tom O’Donnell
Jul 22, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, Roger! I appreciate you taking the time to share your experience with Victoria and Tom. We strive to provide each guest with the best customer experience and they are both a testament to that. Please don't hesitate to contact Tom or any of our team members if you have any questions going forward. Thank you again and we look forward to serving your automotive needs for many more years to come. Kind Regards, Senee O'Connell General Manager

July 21, 2014

Bob was Awesome!! I recently leased a 2015 Kia Sorrento and my experience at Herb Chambers Kia of Burlington was excellent!! Bob was not pushy, very knowledgeable and More

by LindaMang1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Lucas
Jul 22, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, Linda, for choosing Herb Chambers Kia. I'm so glad to hear that you had such a positive experience working with Bob! Everyone on our team is dedicated to ensuring that our guests receive exceptional customer service and quality vehicle care and I'm so pleased you've recognized Bob's hard work. Thank you again and we look forward to seeing you again in the future! Best, Senee O'Connell General Manager

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