Herb Chambers Kia of Burlington

I definitely recommend Julian Aguirre of Herb chambers Kia in Burlington, MA. He was sharp and extremely helpful, knew all about the cars they sell and answered all my questions. He made sure I knew how t in Burlington, MA. He was sharp and extremely helpful, knew all about the cars they sell and answered all my questions. He made sure I knew how to use all the features before I left the lot with my new to me Kia Sorento. Which has been a joy to drive to this day. This was in sharp contrast to working with the GM at the same location who for some reason treated me like he didn't want to sell me a car or that I didn't deserve good service or to have a preference. His Name is Senee OConnell.. But Julian was fantastic More

No hassle, stress-free experience I was interested in a Kia Sorento so I visited the Kia dealership in Burlington. I was introduced to Ramon Amill. I was extremely pleased with Ramon. I was interested in a Kia Sorento so I visited the Kia dealership in Burlington. I was introduced to Ramon Amill. I was extremely pleased with Ramon. He was very laid back and low key. Just what I want in a car dealer. He let me test drive a Sorento and then I noticed a Sportage which I was very interested in. He took the time to go over all the details of each car. I drove both and came back the next day to drive them again. He was extremely patient and informative. I had many questions about each car and he took the time to answer each and every question without being annoyed or pushy to sell me a car. I ended up buying the Sportage and so far, I LOVE it!! If you are looking for a no- hassle experience , go see Ramon. He is awesome. On a last note, I find the financing process experience somewhat along the lines of a bad root canal. the financing process was a breeze! I dealt with Stu Sterling and he made the process painless. He went over all my options and made sure I understood every part of the process. I am truly impressed with everyone at Kia of Burlington. More

exceeding expectations I recently had to purchase a vehicle due to substantial repair cost on my old vehicle. I was forcd to purchase something that would get great gas mile I recently had to purchase a vehicle due to substantial repair cost on my old vehicle. I was forcd to purchase something that would get great gas mileage, be roomy enough, and still maintain its resale value in the future. I went to Kia of Burlington, and was referred to Richard Lowry as a salesperson I should seek out. The vehicle I chose was a 2017 Kia Forte, and was virtually brand new. Rich was very patient with me as I had not purchased or financed a vehicle for quite a long time. Rich promptly made a great selection for a 2017 certified Kia Forte with 6000 miles on the odometer. He explained all the features on the vehicle, as well as outlining the entire process from financing to taking delivery of the car immediately. He has extensive knowledge of the product, and was very patient with me as I asked a million questions. I never felt any pressure regarding the purchase, only a polite, and professional manner exhibited by Rich as he helped guide me through the experience. In just 2 hours my vehicle was detailed, financing was put in place, and my registration had been processed. Everyone involved from Julian and Carlos getting me the best price, to Stu in the Business Office who not only financed the vehicle in under 30 minutes, but did all the paperwork explaining in detail everything required for the purchase. Absolutely no high pressure tactics, ever. When I went to drive off the lot to go home, Senee the General Manager, made it a point to come out and personally thank me for my purchase. From top to bottom, there was only a can do, professional treatment by all, and I would not hesitate to recommend Herb Chambers Kia of Burlington to anyone looking for a vehicle. Far exceeded my expectatons, and I'm positive it would be the same for anyone. Thanks again Rich for the outstanding treatment. More

5+ years of excellent service and friendly caring people More than satisfied with my entire experience from purchasing the car from Tom O'Donnell to the great service from Diego Barreto and his crew. Always More than satisfied with my entire experience from purchasing the car from Tom O'Donnell to the great service from Diego Barreto and his crew. Always professional, always genuine and always caring. More

Buy your car here, get it serviced elsewhere. I bought an Optima here back in 2015, and have had it serviced(oil changes, tire rotations) ever since. They just lost a customer over a $15 part that I bought an Optima here back in 2015, and have had it serviced(oil changes, tire rotations) ever since. They just lost a customer over a $15 part that takes 5 minutes to replace. Pros: Service and Sales staff were very nice. Get a wash and vacuum with any service(including an oil change) Prices are good Cons: The technicians don't care about your vehicle. I brought my car in because a piece of trim fell off the car and was under warranty. I still had the broken part, in case they needed to see what I was talking about, and instead of replacing the part, they just glued the broken damaged one back on, and it wasn't even done well... It wasn't lined up at all with the rest of the trim(very noticeable at a distance) and was scratched and damaged. I brought my car back today, and again, asked for this part to be replaced, the repair looks good, and since it was a warranty part, I wasn't charged. But they then left my car unlocked with the windows open in front of the service station.... In the middle of a rain storm... Thankfully I showed up just as it finished(coincidence, they didn't call), but if I had been 10 minutes later, it started raining really hard and this would have been worse. In short, the technicians have no pride in their work, and don't respect your vehicle. Go elsewhere. More

Kia Lease I came in to work on Leasing a car. I was approached by Richard Lowry. Rich was very friendly. We talked about the Optima's. We took the car for a ri I came in to work on Leasing a car. I was approached by Richard Lowry. Rich was very friendly. We talked about the Optima's. We took the car for a ride. he was informative about the car. Once we got back we started out on the paperwork. Smooth transition for the most part the paperwork process is a little time consuming but that should be expected anyway. All paperwork complete and Rich went above and beyond when he offered to drop my car off. Thanks Rich I know you worked hard to make my son happy. It worked!!! I would recommend Herb to everyone. This is my second purchase and both times have been very good experience. More

Tom O'Donnell is very helpful and knows a lot! Had a great experience buying my Sorento from Tom O'Donnell at Herb Chambers Kia in Burlington. Tom went above and beyond to make sure everything went Had a great experience buying my Sorento from Tom O'Donnell at Herb Chambers Kia in Burlington. Tom went above and beyond to make sure everything went smooth. I'd highly recommend contacting Tom for any of your vehicle needs. He's one of the best in the business! More