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Herb Chambers Kia of Burlington
Burlington, MA
739 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 739 reviews
January 04, 2019
Great Job Service was great and car maintenance was finished ahead of time which was greatly appreciated. Young women at the service desk was friendly and acco Service was great and car maintenance was finished ahead of time which was greatly appreciated. Young women at the service desk was friendly and accommodating. More
by Bella2019
Employees Worked With
December 23, 2018
Was real easy to work with everyone. I emailed them and someone emailed me right back. I told them what I wanted and told them what I was willing to pay for the vehicle. And everything wo I emailed them and someone emailed me right back. I told them what I wanted and told them what I was willing to pay for the vehicle. And everything work out just like I wanted. Deal went very smooth. More
by Paul
December 23, 2018
Great service So far, I always have a great experience when I go to this dealership. I went for an oil change yesterday, and as always, Jennifer was very nice and h So far, I always have a great experience when I go to this dealership. I went for an oil change yesterday, and as always, Jennifer was very nice and helpful. The lady at the front desk was very nice too. She made fresh coffee, which was very nice. More
by Carambola
Employees Worked With
Other Employees :
Lady at the front desk, I don't know her name.
December 22, 2018
Good Service Warm greeting when I arrived. Pleasant exchange about the holiday prior to business . I was there for routine oil change and recalls, There is a comfo Warm greeting when I arrived. Pleasant exchange about the holiday prior to business . I was there for routine oil change and recalls, There is a comfortable waiting room, refreshments and a clean restroom. More
by Sha184
December 03, 2018
Great Service! This is the first time I visited KIA of Burlington. I was a customer of KIA of Medford. As in my past experiences with the KIA dealerships, KIA of Bur This is the first time I visited KIA of Burlington. I was a customer of KIA of Medford. As in my past experiences with the KIA dealerships, KIA of Burlington and their service area were clean and people friendly, can you ask for more? I forgot, they are open early on Saturday too. More
by a.ferrentino
Employees Worked With
November 25, 2018
Top Notch Service at Herb Chambers Kia of Burlington As a customer of Herb Chambers Kia of Burlington for around seven years now, I can report that in all that time I've never had a negative experience w As a customer of Herb Chambers Kia of Burlington for around seven years now, I can report that in all that time I've never had a negative experience with Sales or Service. I don't know what else there is to say. The people are all friendly and service oriented. The only complaint I could muster up is the parking is tight. I feel for the staff having to maneuver vehicles there. They make it work, though and really, the experience us about the people and the relationships built. A+ to all the staff. More
by 3kiafan
Employees Worked With
Other Employees :
Stu - Business Manager.
November 24, 2018
Excellent as always. I’ve been coming to Kia Burlington for over a year now and have worked with Diego, Jen and Cesar for the entire time. Each time I come, I am greeted b I’ve been coming to Kia Burlington for over a year now and have worked with Diego, Jen and Cesar for the entire time. Each time I come, I am greeted by name and welcomed so warmly, which means a lot to me! They have always gone to great lengths to make sure my car leaves the premises better than it came in, and that is for every single visit. I’ve never had a problem at this dealership and will keep going! Blessed to see these guys and gal a few times a year! More
by Payt4
November 17, 2018
High Expectations Met and Beyond!? I am continually impressed by the service department at the herb chambers Kia dealership in Burlington,Ma. From the minute I step in the door to the I am continually impressed by the service department at the herb chambers Kia dealership in Burlington,Ma. From the minute I step in the door to the last step out of the building. They listen to my concerns and offer suggestions which can be helpful as I learn my car over time. Very reasonable costs for service and service was done quickly. More
by Kiasedona
November 07, 2018
To the point, fast, accurate and allways with courtesy. Ramon and Julian were very helpful, they did what they told me that was going to be the process, no unpleasant surprises except for delivering the car Ramon and Julian were very helpful, they did what they told me that was going to be the process, no unpleasant surprises except for delivering the car faster than expected (very positive), I'm really pleased by their job and how fast they worked, I fully recommend this dealership over the one near to Natick due the main positive factor in this process that was the people and their courtesy. More
by Kia2018
November 02, 2018
Handled with "Car e" My local dealership closed suddenly (leaving me without an oil change owed me) quite frankly, work hadn't been good. My husband had purchased a Honda My local dealership closed suddenly (leaving me without an oil change owed me) quite frankly, work hadn't been good. My husband had purchased a Honda thru Herb Chambers so we were familiar with the name & knew the quality of the work was always good in the past. Very friendly, didnt try to oversell (know what needs to done) I trust them all-Jennifer, Caesar & Tom sales associate. Only issue is distance, York was easier & if I'm without a car it is difficult. We do plan next year on purchasing a another car & most definitely from Herb Chambers always rely on kindness, timeless, quality of service-ill deal with traveling Burlington or whatever. More
by Naniscandi57
