Herb Chambers Kia of Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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SERVICE WITH A SMILE! As always, I received service with a smile from Herb Chambers Kia service department! My usual point-of-contact is Jennifer Nelson who is exceptiona As always, I received service with a smile from Herb Chambers Kia service department! My usual point-of-contact is Jennifer Nelson who is exceptional at what she does and intuitive as to what you need! There's no muss, no fuss and the service is cordial, respectful and fast! There's a wonderful waiting area we're on this particular visit I went to to return a few phone calls, before I could finish I was being waved at to let me know that my service was already done and I was ready to go! This was no anomaly this is business as usual and they take pride there in the Herb Chambers Kia service department, to make sure that you are a happy camper! More
Came in for my first oil change on my new Kia. Very professional and prompt service, made my appointment on line, which was very convenient and took me on time. I am extremely pleased with this Ki Very professional and prompt service, made my appointment on line, which was very convenient and took me on time. I am extremely pleased with this Kia branch. More
In for Update Recall Service department is very efficient from the time I walk in til I walk in. I appreciate my reminder for my appointment. Diego manages a great servi Service department is very efficient from the time I walk in til I walk in. I appreciate my reminder for my appointment. Diego manages a great service department. Never had a problem. More
excellent customer service as always Happy time and time again with the exceptional service. On time service, fair pricing and explanations of problems found and work done are always prov Happy time and time again with the exceptional service. On time service, fair pricing and explanations of problems found and work done are always provided. More
Service Department Oustanding and Honest My experiences having work done has always been exceptional. The service department staff is professional and honest. They take pride in their work My experiences having work done has always been exceptional. The service department staff is professional and honest. They take pride in their work and own it.. An oil change may be a little longer but worth the car inspection letting me know of possible potential items that need my attention to fix. The inspection also gives me confidence that my car is running well. Thank you for great service! More
Amazing experience Could not be happier with my experience here! John Francis was beyond helpful, and just made me feel so comfortable (i was a tad stressed going in). M Could not be happier with my experience here! John Francis was beyond helpful, and just made me feel so comfortable (i was a tad stressed going in). My previous dealership closed, and to be honest i was nervous to come to Herb Chambers. I felt such a big company wouldnt care about my needs and id be another number, boy was i wrong. This was the best experience i have ever had at a dealership, and there has been a lot. This is my third Kia Optima, and certainly will not be my last Kia and 100% not my last from Herb Chambers. Future Repeat Customer Jessica scully More
Brake pads Terrible company. My wife asked them to get brake pads replaced, they charged double the price of higher end parts from autozone (50$ autozone, 100$ h Terrible company. My wife asked them to get brake pads replaced, they charged double the price of higher end parts from autozone (50$ autozone, 100$ here). Then their labor rate was 135$ an hour, and they spent 3 hours on a 1 hour job.... Super overpriced, when confronted about this they pretty much said F-off this is what you will pay. More
very easy and comfortable tom odonnell is the best everyone there goes out of their way to help you i would tell anyone who listens that we were treated above and beyond. thank you everyone there goes out of their way to help you i would tell anyone who listens that we were treated above and beyond. thank you More
2017 Kia Sportage Employee at desk greeted me by name with a smile as soon as I entered the building. This is very unique. Work to be done was explained ahead of time. Employee at desk greeted me by name with a smile as soon as I entered the building. This is very unique. Work to be done was explained ahead of time. Work performed quickly. As I was leaving, everyone acknowledged me and made me feel a VIP. More
Nice & Easy The salesperson and sales manager were very easy to work with. Quick answers no wasted time. They followed up on the things that were part of the deal The salesperson and sales manager were very easy to work with. Quick answers no wasted time. They followed up on the things that were part of the deal and made sure they were accomplished. Over all one of my better experiences buying a vehicle. More