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Herb Chambers Kia of Burlington
Burlington, MA
777 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 777 reviews
December 11, 2019
Car checkup My wait time was just about an hour for the service to be completed which is what was stated. While I waited I was able to have coffee, real my book My wait time was just about an hour for the service to be completed which is what was stated. While I waited I was able to have coffee, real my book and say hello to Julian who sold me my car. It is a friendly place to have to wait. Thank you. More
by GrammyP
Employees Worked With
November 30, 2019
Very thorough.Went over my service.Very friendly. Answered all of my questions and was very knowledgeable. Was helpful when asking about new models of Kia's. Answered all of my questions and was very knowledgeable. Was helpful when asking about new models of Kia's. More
by independent001
Employees Worked With
November 27, 2019
I had a great first time experience in the Service Department. The staff was very courteous and helpful with all the questions I had asked about my Stinger vehicle. I am willing to travel the distance Department. The staff was very courteous and helpful with all the questions I had asked about my Stinger vehicle. I am willing to travel the distance if I receive great service, which I definitely did. Thank you! More
by Judy
Employees Worked With
November 04, 2019
Ramon is the absolute best!! Second time leasing a car with him and will definitely be back to see him when my current lease is up!! with him and will definitely be back to see him when my current lease is up!! More
by Heatherlee
Employees Worked With
November 04, 2019
Fast, efficient, and Professional Brought my KIA Sportage in for an oil change and tire rotation. They completed the work plus did an complete inspection and washed my vehicle, all in Brought my KIA Sportage in for an oil change and tire rotation. They completed the work plus did an complete inspection and washed my vehicle, all in under an hour. Can't ask for any more than that. Well done. More
by Jack
October 30, 2019
Excellent!! A truly great Auto Lease experience. Sales Rep (Michael Carelli) was thorough, professional and easy going at the same time. Took his time and worked A truly great Auto Lease experience. Sales Rep (Michael Carelli) was thorough, professional and easy going at the same time. Took his time and worked very hard to get me into the car I wanted at the price I could afford. Highly recommended!! Really a great person to deal with. Also can't say enough good thing about the Business Manager Stuart Sterling. No pressure and explained everything in an easy manner. More
by Larry L
Employees Worked With
Michael Carelli, Stuart Sterling
October 25, 2019
Happy I liked the low key but professional approach of our sales guy, Rich Lowry. We test drive the car numerous times before buying, and Rich showed us an I liked the low key but professional approach of our sales guy, Rich Lowry. We test drive the car numerous times before buying, and Rich showed us and explained different trim and color options More
by Pam
Employees Worked With
Richard Lowry
October 10, 2019
Professional and well executed We have been dealing with Herb Chambers Kia in Burlington for over six years now. They are unfailingly courteous , professional and a pleasure to do b We have been dealing with Herb Chambers Kia in Burlington for over six years now. They are unfailingly courteous , professional and a pleasure to do business with. More
by John
October 09, 2019
scheduled maintenance always happy with results at kia of Burlington. pleasant staff and quality work .minimum waiting time very satisfied with the whole experience would always happy with results at kia of Burlington. pleasant staff and quality work .minimum waiting time very satisfied with the whole experience would heartily recommend to all More
by silverstreak
October 08, 2019
Not only did they provide service to my car in under an hour, they serviced TWO cars of mine in under an hour! Jennifer is Awesome! hour, they serviced TWO cars of mine in under an hour! Jennifer is Awesome! More
by 3kiafan
Employees Worked With
