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Herb Chambers Kia of Burlington

Burlington, MA

4.7
739 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 739 reviews

June 17, 2020

I am always very happy with Herb Chambers Kia of Burlington and choose to do my business here over a closer location for many reasons More

by jettagli958
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Francis, Stuart Sterling
May 18, 2020

HERB CHAMBERS DEALERSHIP'S REAL BAD 2016 Similar flagship Lynnfield had to call Smith Mercedes in Haverhill ma. 10 Minutes later car was shipped from Maryland had it in 6 days 2 years of More

by pleasantsmoke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
laurel/joe santo
Jun 05, 2020 -

Herb Chambers Kia of Burlington responded

I'd like to thank you for taking the time to give us this feedback. I understand that you had a less-than-positive experience when shopping for a vehicle from us, and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else. If I can be of any assistance please email me at soconnell@herbchambers.com. Senee O'Connell- General Manager Herb Chambers Kia of Burlington

May 13, 2020

Fantastic staff I just wanted to share what an incredible experience I had at this dealership. From the sale staff up through the finance director everyone was fantas More

by kmurphy73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Santo
May 09, 2020

Great customer service ! Jennifer made me aware of a coupon available for service I was having. . I also had an AC problem addressed and fixed at no cost to me. Customer service is a big deal to me and More

by kellycassano
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020

Everything was great and the maintenance service was in a perfect timely manner. There was a recall on my vehicle electronics that was able to be checked. More

by albyj49
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2020

Service, short and sweet I was on the Herb Chambers Web site and noticed I could check if I had any open recalls on my 2012 Kia Optima, and found there were two. I called to s More

by GWade
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2020

The staff at Herb Chamber’s Kia of Burlington are very polite and professional. I’ve been doing business with them for over 20 years and shall continue to do so. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2020

Great customer service they very helpful and courtesy... I definitely recommend Kia of Burlington, because they are honest in what is needed for your vehicle. More

by Myl125
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff - The Tech person who take care of my vehicle
April 11, 2020

Amazing Service! This is my THIRD vehicle I have leased from Burlington Kia. Julian A. is a very patient and humble individual and will make sure all your needs are me More

by ArmenD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Sterling
March 14, 2020

Everything was done to my satisfaction. The service department never disappoints. They know what they are doing, and they are most cordial. They did everything I asked. I know that I will More

by rebjeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy who checked me out and accepted my payment - most friendly.
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