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Herb Chambers Kia of Burlington
Burlington, MA
739 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 739 reviews
August 08, 2020
Always Great Service As usual, the service team at Herb Chambers Kia of Burlington, took great care of me. They are always responsive, get me in as quickly as possible, a As usual, the service team at Herb Chambers Kia of Burlington, took great care of me. They are always responsive, get me in as quickly as possible, and resolved my car issue. And every member of the team is always friendly, helpful, and professional. Thank you! More
by LC
July 31, 2020
I had heard a lot of good news about the new Kia Telluride, so we went for a test drive, the sale person advised me this vehicle are very “Hot Sale”, and they don’t have a vehicle to test drive, the Telluride, so we went for a test drive, the sale person advised me this vehicle are very “Hot Sale”, and they don’t have a vehicle to test drive, there is one parking on the side to show us, he said this one is fully loaded at the price of $50G +, so, he advised me we can build a car from scratch, we asked if we can go inside and quote me a price, he said we can go home and online to quote as the same price that he quoted. WOW, first of all, who will buy a car without test drive, this is a Kia that they want to sell over $50G, second, what kind of unprofessional person to tell customers to go home to research themselves. We thought we stepped into a Bentley or an Aston Martin dealerships, we had been bought 5 vehicles for Herbs Chamber for the past 25 years, this is one of the worst experience we ever received, and we walked in a Kia dealership. More
by wm2502tafc@yahoo.com
July 29, 2020
Diego is the Best I've been dealing with Diego since I bought my car in 2014, he is one of the Kindest, Honest as well as a great person to everyone that comes into con I've been dealing with Diego since I bought my car in 2014, he is one of the Kindest, Honest as well as a great person to everyone that comes into contact with him. He is so Very helpful to me when I have questions about anything, I highly recommend Herb Chambers of Burlington because He is there, he will not stear you in the wrong direction, he has ethics and morals, not many people can say that about others today. Thank God we have him there to help with everyone's question's.. His opinion means the world to me, I wouldn't know what to do without him! More
by RandiDoc
July 24, 2020
Great price with coupon Had a 1:00 appt. for oil change. However, car not ready till 2:35 which seems a little too long. I realize that they perform a multi point inspection Had a 1:00 appt. for oil change. However, car not ready till 2:35 which seems a little too long. I realize that they perform a multi point inspection but still an hour and a half is a little too long. I have been there in the past and oil changes usually done in one hour. Rest room clean and the same for waiting room. With the coupon I had it was a great price for oil change at 33 Dollars. Service reps. very respectable and polite. Will go back. . More
by usfarbuoabc
Employees Worked With
I know it wasn’t Jennifer but it was a female technician.
July 20, 2020
Tom and Stu made the whole process painless, quick, and even fun. We’ll be repeat customers for sure. We got the car we wanted! even fun. We’ll be repeat customers for sure. We got the car we wanted! More
by tswift
Employees Worked With
Other Employees :
Stu (financing), Tom O’Donnell , Carlos Fonseca
July 09, 2020
I was in and out after getting an appointment, in about 50 minutes. Low pressure gas line recall on my 2014 Optima done just like that. Great service! 50 minutes. Low pressure gas line recall on my 2014 Optima done just like that. Great service! More
by a.ferrentino
Employees Worked With
July 03, 2020
Like Family I am always treated professionally with updates as needed. My family has bought 5 autos from this dealer over the years and have had all the service I am always treated professionally with updates as needed. My family has bought 5 autos from this dealer over the years and have had all the service done here. We have never had issues when working on their scheduled maintenance.. More
by Kia Lover
June 26, 2020
People who work there made us feel wery welcome. They are very helpful as well. And the best thing is that we didn't have to wait long to have my car serviced. I would recommend this dealership to my fri are very helpful as well. And the best thing is that we didn't have to wait long to have my car serviced. I would recommend this dealership to my friends. There was Colombian guy who was very friendly and helpful too but I can't remember his name. More
by Jorge Teran
Employees Worked With
June 21, 2020
Buying out my Kia lease My Kia Sportage lease was up and I decided to buy the car. I was able to do most of the process through e-mail which limited my time at the dealership My Kia Sportage lease was up and I decided to buy the car. I was able to do most of the process through e-mail which limited my time at the dealership. The whole process took about a half hour and went smoothly when I went in to sign the paperwork. I would definitely recommend them and I would definitely return when it's time for a new car. More
by Chris A
Employees Worked With
My dealings were mostle with Stu.
June 17, 2020
Dealership had the car we wanted at a reasonable price vs other dealerships as the car we wanted was in high demand. Sales team treated us fairly. other dealerships as the car we wanted was in high demand. Sales team treated us fairly. More
by wayne
