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Herb Chambers Kia of Burlington

Burlington, MA

4.6
776 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 776 reviews

February 28, 2021

We worked with Jim Parker in ordering a new Telluride. It came in faster than expected and Jim was great with everything. Even stayed late to help us wrap up some paperwork. From test drive to vehicle pi More

by jeffsped
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart
Mar 01, 2021 -

Herb Chambers Kia of Burlington responded

Congratulations on your new Kia Telluride! It is great to hear that Jim made the purchase process so positive and pressure-free. Thank you from all of us at Herb Chambers Kia of Burlington!

February 27, 2021

Nice service The work was done in less time than Nice service The work was done in less time than expected. I appreciate how the service was explained after done. I very recommend the service More

by Maniceto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for trusting Herb Chambers Kia of Burlington to get the job done! We look forward to taking care of you during your next service visit!

February 19, 2021

Very smooth transaction. We had an issue with the model but it was rectified completely and in a timely manner. Excellent service and very efficient. More

by carlobrph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart, Carlos Fonseca
Feb 19, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for the review! It was our pleasure to assist you here at Herb Chambers Kia of Burlington, and we hope to see you again sometime!

February 18, 2021

My sales rep Tina did a good job and tried her best to accomodate my busy schedule. She kept me updated on progress regularly. Carlos explained details to me in an easy-to-understand way, no sales press More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My sales rep Tina gets 5 stars too, Carlos Fonseca
Feb 19, 2021 -

Herb Chambers Kia of Burlington responded

Frank - We appreciate you shopping with us at Herb Chambers Kia of Burlington and are glad to see this positive feedback about Tina and Carlos. Thank you so much! We wish you many safe and happy miles in your new vehicle.

February 14, 2021

I've been a customer since 2010. In a time when consumer loyalty is non-existent, I think it speaks for itself why we choose to come back to this dealership year after year for our Kias. More

by Joseph C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Herb Chambers Kia of Burlington responded

Joseph, your continued support means the world to us! Thank you for taking the time to share your positive feedback with us. We are proud to have you as a customer and we look forward to welcoming you back to Herb Chambers Kia of Burlington next time!

February 09, 2021

Our experiences at Herb Chambers of Burlington has always been to our liking. The service department tells you exactly what's wrong with your vehicle. No pressure to get it fixed that day. They'll se More

by comprintjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Kia of Burlington, and we will be sure to pass along your kind words. We look forward to your next visit!

February 08, 2021

Had an excellent experience at Herb Chambers Kia in Burlington. Our sales person, John Francis, was knowledgeable, helpful and easy to work with! No pressure! More

by LainyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Herb Chambers Kia of Burlington responded

Thank you so much for stopping by to commend John! We are delighted to hear that he delivered a pressure-free car-buying experience. Safe travels in your new ride and we hope for the chance to assist you in the future.

February 01, 2021

I first went to Pride Kia in Lynn and after 2 days and not identifying the problem, I took my car here. They identified the problem (broken latch on tailgate) within 40 minutes and had it repaired 2 hours More

by fdavoli2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Herb Chambers Kia of Burlington responded

We are very glad to hear that our team could assist with this repair and get you back on the road in a timely manner. Thank you so much for reviewing Herb Chambers Kia of Burlington! We look forward to working with you in the future.

January 30, 2021

Kia Burlington was excellent. Prompt, timely, friendly, informative service. They work with you and listen, and are forthright. I will recommend them to friends and family. More

by jtcollins03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stu Sterling
Feb 01, 2021 -

Herb Chambers Kia of Burlington responded

There are so many compliments in your review which we love! Thank you so much for trusting Herb Chambers Kia of Burlington with this purchase. We hope that your new vehicle is treating you well!

January 27, 2021

They have great customer service. They were nice and very informative. You know exactly what you're getting yourself into. They also let you take you take you're time. Must dealerships rush you into a deci More

by Hi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share your experience! We strive to make the purchasing process go smoothly, and hearing that this was reflected in your time working with the Herb Chambers Kia of Burlington team made our day. Congratulations on your new vehicle, and drive safely! We hope to see you back for your first oil change!

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