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Herb Chambers Kia of Burlington
Burlington, MA
739 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 739 reviews
November 14, 2020
Was easy to schedule service appointment online, and there has been no hard or even soft up-sell on “recommended” repair/maintenance over several visits. there has been no hard or even soft up-sell on “recommended” repair/maintenance over several visits. More
by john c.
Employees Worked With
November 13, 2020
After recall service I was Pleasantly surprised to find a vacuumed car returned to me. Prompt service and comfortable waiting area with hand sanitizer available. vacuumed car returned to me. Prompt service and comfortable waiting area with hand sanitizer available. More
by Picky sue
Employees Worked With
November 12, 2020
Very simple, clear, clean, efficient experience. Julian, Sales manager, Stuart, Business manager, Jim, Sales consultant are all very courteous and professional. Car arrived and delivered as promised. Sales Sales manager, Stuart, Business manager, Jim, Sales consultant are all very courteous and professional. Car arrived and delivered as promised. Sales consultant explained all ket features and was very patient in stetting up my mobile app to work with the car connecting with Kia tech support, etc. More
by SONG0
November 10, 2020
Purchased a lease with Kia of Burlington on Saturday. John in Sales, did an awesome job with explaining everything about the vehicle we chose and answering all of my questions. I am very hopeful that I w John in Sales, did an awesome job with explaining everything about the vehicle we chose and answering all of my questions. I am very hopeful that I will a great experience with Kia the next 3 years! More
by tiffanywoodman
November 07, 2020
We have been going to this dealership since 2015 and love how we are serviced! Today’s visit was quickly scheduled and the service was for a recall. The actual service time was less than an hour total . Than how we are serviced! Today’s visit was quickly scheduled and the service was for a recall. The actual service time was less than an hour total . Thank you! More
by Janetcoppola
Employees Worked With
November 03, 2020
This is a very nice group of people. I enjoy going there for service or help with my car options. They always listen and take care of my needs. for service or help with my car options. They always listen and take care of my needs. More
by Mercedes
Employees Worked With
Other Employees :
Carlos Fonseca
October 28, 2020
Herb Chambers KIA of Burlington is a great place to both purchase and repair your car. Never have I had a problem with either one. purchase and repair your car. Never have I had a problem with either one. More
by Mark
Employees Worked With
October 28, 2020
We had an amazing car buying & financing experience thanks to Tom S.- and especially thanks to Stew who who shopped for our best loan option and found us a great one very quickly! He is a wizard with n thanks to Tom S.- and especially thanks to Stew who who shopped for our best loan option and found us a great one very quickly! He is a wizard with nearly 40 years in the business. We changed our minds about several things along the way, and Stew never missed a beat! he was incredibly accommodating. One night Stew was still texting with us at 8:30pm trying to expedite our car sale and politely & expertly answering all of our questions... Tom. S and a colleague drove all the way to Southern Maine to deliver our “new” preowned Kia, and satisfy all necessary regulations related to registering our new car and satisfying our new lienholder. We love our “new” car and we are most grateful to all the wonderful personnel at Herb Chambers In Burlington, Mass.. Polly & Ian More
by ianmackenzie7
October 24, 2020
This was our third Kia purchase/lease from Burlington Kia. John Francis was our salesman all three times. Always been a pleasant experience and would highly recommend him and this dealership. Kia. John Francis was our salesman all three times. Always been a pleasant experience and would highly recommend him and this dealership. More
by lnicholson8
Employees Worked With
October 24, 2020
It's been a while since I have dealt with a dealership. My memories were not fond. My experience from my first phone call with Laurel was great. I met with Carlos, then John and all were very helpful witho My memories were not fond. My experience from my first phone call with Laurel was great. I met with Carlos, then John and all were very helpful without being pushy. The meeting with finance was a bit long, but I understand that there was a lot to go over. All in all a good experience. More
by ljp1025
