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Herb Chambers Kia of Burlington

Burlington, MA

4.6
776 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 776 reviews

March 30, 2021

I purchased a new Kia in the sales person was John Francis he was excellent to deal with explained everything it was very patient with my wife and I. I highly recommend Kia if one is looking for a car More

by Dsullivan9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Herb Chambers Kia of Burlington responded

Congratulations on your new car! We are thrilled that John took such great care of you and your wife during your purchase. Thank you for giving Herb Chambers Kia of Burlington your business and kind review!

March 30, 2021

She was extremely professional and courteous. Took care of me and my Seltos! Appreciate her hard work and dedication. Keep up the good work! Thank you Jen!! Ti More

by Grimlaser
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Herb Chambers Kia of Burlington responded

Tim - Thank you for the great feedback! Hearing that you had such a successful experience working with Jen made our day. Drive safely in your Kia Seltos, and we hope to see you again down the road! - The Herb Chambers Kia of Burlington team

March 29, 2021

Jim was a pleasure to work with. He was informative and helpful but never pushy or aggressive like some salesmen can be. Overall a good experience. More

by Keith.huss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Herb Chambers Kia of Burlington responded

Keith - We love to hear that Jim's service stood out to you and we appreciate you taking time to share this feedback. Thank you for shopping with us at Herb Chambers Kia of Burlington! We hope that you enjoy your new vehicle.

March 28, 2021

John Francis was great and made the experience as easy as possible. Would highly recommend him and Herb Chambers Kia of Burlington. My wife loves her new Carnival! More

by timma4410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Herb Chambers Kia of Burlington responded

It makes our day to hear that your wife is enjoying her new Kia Carnival. Thank you for recommending John and Herb Chambers Kia of Burlington! We are grateful for your business and wish you and your wife safe driving.

March 17, 2021

Ramon was professional, courteous, and knowledgeable. He made the whole thing low-key and easy. I will definitely recommend him and Herb Chambers Kia to my friends and family. More

by rsciortino1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for posting about your wonderful experience with our team member, Ramon! It is our goal to deliver top-notch service and I'm glad that came through to you. We look forward to your next visit to Herb Chambers Kia of Burlington!

March 13, 2021

Very friendly, informative and accommodatingAnd service Very friendly, informative and accommodating And service dept is awesome. Jennifer is the best. We have had 3 Kias before this one and loved them a More

by libraamf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Sterling, Carlos Fonseca
Mar 15, 2021 -

Herb Chambers Kia of Burlington responded

Thanks for posting about your recent visit to Herb Chambers Kia of Burlington. We're happy to hear that Jennifer is always a pleasure to work with and we look forward to taking care of you next time!

March 08, 2021

Very courteous and professional. They take very good care of their customers. I was never kept waiting. They took care of everything. Super dealer ship. More

by Rhondaarod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for your confidence in our team! We appreciate your business and kind review of Herb Chambers Kia of Burlington. Safe travels!

March 08, 2021

John very courteous and professional. He got things done in very timely manner. He made my whole leasing experience very pleasant and non-time consuming. More

by Rhondaarod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Herb Chambers Kia of Burlington responded

There is nothing better than hearing that our team made the leasing process smooth and efficient! Thank you for choosing Herb Chambers Kia of Burlington and sharing your kind words about John. We wish you many happy miles ahead!

March 02, 2021

Thank you for a painless experience Great people- loved Thank you for a painless experience Great people- loved the turn key experience- thanks for referring me to the insurance people. Great team - great More

by cynthlily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you had such a successful experience working with us. Drive safely, and we hope to see you again at Herb Chambers Kia of Burlington!

March 02, 2021

I’ve been having my 2010 Kia Sportage serviced here at Herb Chambers Kia for @ 5 years. As usual the service and friendliness of the service department was excellent. I would highly recommend this dealers More

by Ms Kia K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share your experience! We strive to deliver efficient service, and it is wonderful to hear that this has been reflected in your time working with us. We appreciate your business over the years and hope to see you back next time! - The Herb Chambers Kia of Burlington team

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