Herb Chambers Kia of Burlington

I first went to Pride Kia in Lynn and after 2 days and not identifying the problem, I took my car here. They identified the problem (broken latch on tailgate) within 40 minutes and had it repaired 2 hours not identifying the problem, I took my car here. They identified the problem (broken latch on tailgate) within 40 minutes and had it repaired 2 hours later. I will be servicing my Kia at Herb Chambers of Burlington from now on. More

Kia Burlington was excellent. Prompt, timely, friendly, informative service. They work with you and listen, and are forthright. I will recommend them to friends and family. informative service. They work with you and listen, and are forthright. I will recommend them to friends and family. More

They have great customer service. They were nice and very informative. You know exactly what you're getting yourself into. They also let you take you take you're time. Must dealerships rush you into a deci informative. You know exactly what you're getting yourself into. They also let you take you take you're time. Must dealerships rush you into a decision which was super nice More

Tina was excellent. Very knowledgeable, checked in with us to see if we had any questions, and was not pushy. She also helped with an insurance issue and delivered the car to my doorstep! us to see if we had any questions, and was not pushy. She also helped with an insurance issue and delivered the car to my doorstep! More

Thank You Jimmy for making my Lease End go so smoothly! Saturday night you showed me the perfwct model for my needs and I love it! You had the keys in my hand less than 48hrs later on Monday morning and I Saturday night you showed me the perfwct model for my needs and I love it! You had the keys in my hand less than 48hrs later on Monday morning and I drove away in my Black 2021 Kia Sportage S Nightfall Edition by 11am! I never anticipated such an easy and quick process! I highly recommend you to anyone looking for a no b/s, trustworthy, and hard worker salesman! Love this dealership! Best employees! More

Went in for oil change and tire rotation was in and out in less than one hour. I had made an appt. Had a 10.00 coupon which was honored. Service with a smile from Jennifer. One other thing. Last month t in less than one hour. I had made an appt. Had a 10.00 coupon which was honored. Service with a smile from Jennifer. One other thing. Last month took my wife’s Hyundai to a Jiffy Lube for an oil change. They did the job and it cost 45.00. Working out my bill at Herb Chambers without the tire rotation it would have cost approx. the same 45.00 for an oil change at Chambers Kia. Point is I feel more secure with the oil change at Chambers Kia than Jiffy Lube. You sit in the car at Jiffy Lube while at Chambers Kia you are in an area with comfortable chairs with coffee and water and WiFi and more when the pandemic ends. More

Herb Chambers sold me a 2021 Telluride. They were the nearest dealer to the Concord NH area that would not charge a 5k to 10k premium over sticker. From the time I started working with the sales manager nearest dealer to the Concord NH area that would not charge a 5k to 10k premium over sticker. From the time I started working with the sales manager Julian Aguirre and sales consultant Valentina Genao they did everything they said they would do and more. They drove the paperwork to NH for signatures and then delivered the vehicle to me. They are very professional and honest. This is the best car buying experience I have ever had with a dealership. I can't say enough about Julian, Valentina, and the Herb Chambers KIA dealership. Thank you, you are the best! More

The overall experience we had with John was fantastic! He is thoughtful, responsive, and understands customer service well. Being in a service industry myself, I am thankful and impressed. He seemed li He is thoughtful, responsive, and understands customer service well. Being in a service industry myself, I am thankful and impressed. He seemed like the best salesman at the dealership. The one piece of negative feedback on our experience is the absurdly low trade value Herb Chambers offered on our 2015 Q7...(~$2K below even the low amount on KBB.com), which we bought at Herb Chambers Audi. We are loyal Herb Chambers customers, having purchased several vehicles from several HC dealerships, Audi, Toyota, Honda, and now Kia, and to have no loyalty paid back to us as customers, when we are loyal to the HC brand feels like a slight. More

Tom was professional, knowledgeable and responsive. He was able to compare and contrast the Kia models I was interested in, as well as discuss competitor models. The paperwork documentation was quick and was able to compare and contrast the Kia models I was interested in, as well as discuss competitor models. The paperwork documentation was quick and easy. More

Always very good! This is my fourth Kia so far. Jennifer Nelson is the best! On time, and very good thorough work. We will be back. Nelson is the best! On time, and very good thorough work. We will be back. More