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Herb Chambers Kia of Burlington

Burlington, MA

4.6
776 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 776 reviews

June 29, 2021

Herb Chambers was excellent. They diagnosed the problem right away, fixed it quickly, explained what was needed and the cost, and even washed and vacuumed the truck. Thanks Jennifer! More

by Djddre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Herb Chambers Kia of Burlington responded

We are so happy our Herb Chambers Kia of Burlington team earned your five stars. Thanks so much!

June 29, 2021

Friendly, competent staff. I scheduled 30k maintenance for my Kia Soul. They got the work done in two hours, while I waited. Got a trailer hitch installed for my bike, too. They’ve earned my repeat busine More

by Critt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Herb Chambers Kia of Burlington responded

This feedback is so important to our team and we appreciate you taking the time to let us know about your experience! Thank you for being a Herb Chambers Kia of Burlington customer! We'll see you and your Soul next time!

June 27, 2021

Exceptional service Careful detail of entire process Exceptional service Careful detail of entire process Cars were very clean More

by Niconico_andrea@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for choosing Herb Chambers Kia of Burlington, we appreciate your positive feedback!

June 24, 2021

Ramon was amazing to me and took care of everything! More

by ChrisPal95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Herb Chambers Kia of Burlington responded

We're so happy Ramon could take great care of you! Thanks for choosing Herb Chambers Kia of Burlington!

June 24, 2021

Herb Chambers KIA is well run, organized and very knowledgeable about what our auto needs are.... Upon review of two other dealers, they have been consistent with good service. More

by george.kauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Herb Chambers Kia of Burlington responded

George, we are so incredibly proud that our team at Herb Chambers Kia of Burlington could provide such great service! Thank you!

June 21, 2021

Brought my Telluride in for 15,000 mile service. Staff was friendly and job was done in less time than they told me. More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Kia of Burlington responded

It was our pleasure to service your Telluride! Thanks for your review and for being a Herb Chambers Kia of Burlington customer.

June 19, 2021

Great place. Jennifer is very professional and helpful. I recommend this dealer to anyone looking for great customer service. I will keep going there for service or new car. Thank you! More

by Tcemus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Herb Chambers Kia of Burlington responded

We are very happy Jennifer and our team provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care from all of us at Herb Chambers Kia of Burlington!

June 17, 2021

Excellent service. Needed a tire replacement and got a car wash and inside vacuum as a courtesy. The. service dept is always friendly and appointments are on time. It’s a pleasure to go to the Burlington More

by sblake71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Herb Chambers Kia of Burlington responded

It was our pleasure to take care of you! Thanks for being a Herb Chambers Kia of Burlington customer!

June 17, 2021

Echoing many of the other reviews for Herb Chambers Kia. From our initial contact with Laurel, to our interactions with Carlos, Stu, and our salesperson John Francis- everyone has gone above and beyond exp More

by tnt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stu, Laurel, Carlos Fonseca
Jun 18, 2021 -

Herb Chambers Kia of Burlington responded

It means so much to hear our team gave you such excellent care! Thank you for coming to see us for your new Carnival! - Herb Chambers Kia of Burlington

June 15, 2021

Great experience and my salesperson was Tom. Bought a vehicle did everything I asked. Tom was friendly and professional. Highly recommend this dealership. Good luck More

by petrillomom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Spizuocco
Jun 16, 2021 -

Herb Chambers Kia of Burlington responded

Thanks for the five-star rating and kind words! Tom will be happy you had a great experience! We look forward to hearing about your adventures during your first service visit! See you soon! - Herb Chambers Kia of Burlington

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