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Herb Chambers Kia of Burlington

Burlington, MA

4.6
776 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 776 reviews

July 22, 2021

The staff is professional excellent courteous and wonderful. The accessibility and parking and outside physical space is atrocious not customer friendly nor Herb Chamber quality More

by csw6591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurel
Jul 23, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for your feedback. We will pass along your comments to management.

July 19, 2021

Great experience and so accomodating for a longer than expected stay since they worked tirelessly so I could drive my new car home the same day - on a Saturday evening! Actually looking forward to bringin More

by ealonzo89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Spizuocco
Jul 21, 2021 -

Herb Chambers Kia of Burlington responded

Congrats on your new ride! We're thrilled to hear our Herb Chambers Kia of Burlington team went above and beyond to make sure you drove away happy on Saturday! We look forward to your next visit!

July 17, 2021

Best customer service.. good explanation when your not sure about buying a car .. good experience at kia. I will highly recommend .. you will be in good hands More

by Kathygaviria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for your confidence in Herb Chambers Kia of Burlington, and for your business. We are thankful to have you as a customer.

July 17, 2021

Everything was done professionally and very good. Thx very much. Car came back clean Was ready when promised. Will be back for any service that I need More

by louieteddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for choosing Herb Chambers Kia of Burlington, we appreciate your positive feedback!

July 17, 2021

Kia of Burlington has such a terrific staff across all levels. From management and sales to service they are supportive and extremely helpful with their customers needs. It is always a pleasure to work wi More

by Maynardsuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Francis , Senee O’Connell, Carlos Fonseca
Jul 19, 2021 -

Herb Chambers Kia of Burlington responded

We couldn’t ask for a better review of Herb Chambers Kia of Burlington, thanks so much!

July 13, 2021

Very clean, very friendly, always keep you updated what is going on with your car,when your car is done they wash it and vacuum it for you. Great Place!! More

by gchristie1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers Kia of Burlington responded

We're so glad you got the five-star care we strive to provide at each service! Thank you for being part of our Herb Chambers Kia of Burlington family! We'll see you at your next service visit!

July 13, 2021

The service department here is top notch ! Brought my car in for service today. Less than a hour i was on my way! They also washed and vacuumed my car! My issue today was easy fix, i only take my car here fo More

by kellycassano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers Kia of Burlington responded

Kelly, This feedback means more to our team than you know! Thank you for taking the time to come see us! - Herb Chambers Kia of Burlington

July 11, 2021

Prompt, courteous and efficient service. Two customet waiting areas (one quite spacious with lots of natural light) for those conscious of social distancing. Complimentary fresh-brewed coffee, too. More

by Rich.nusbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Herb Chambers Kia of Burlington responded

Rich, we are so happy to hear that you had a wonderful time at Herb Chambers Kia of Burlington! It's our pleasure to provide great service for you.

July 03, 2021

I've been a customer at Herb Chambers Kia of Burlington for about ten years with no reason to shop elsewhere for my family's vehicles. The fact that they retain employees both in Sales and Service speaks v More

by 3kiafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers Kia of Burlington responded

Thank you so much for these wonderful comments about our team! We're truly grateful to have you as a part of the Herb Chambers Kia of Burlington family and appreciate all of your support over the past ten years. Thanks again for the kind words and we'll see you at your next visit!

July 01, 2021

Outstanding dealership! Professional, courteous, friendly are words that fit the staff. Our salesperson Tom, manager, Carlos, and finance manager Stu, especially made our experience a great one. We More

by szizz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Sterling, Kathy Johnson, Laurel Modem, , Carlos Fonseca, Tom Spizuocco
Jul 01, 2021 -

Herb Chambers Kia of Burlington responded

We couldn’t ask for a better review of Herb Chambers Kia of Burlington, thanks so much for being a customer!

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