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Herb Chambers Kia of Burlington

Burlington, MA

4.6
776 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 776 reviews

August 25, 2021

My experience last Saturday at Herb Chambers Kia was great a lady named Jennifer help me at the service desk she was very courteous and patient with me she got my car in as soon as possible for my oil c More

by Livbig7 Johnny's cozmic ship show
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Herb Chambers Kia of Burlington responded

We're so glad the team could help! Thank you for leaving the Herb Chambers Kia of Burlington team your wonderful feedback and five-star review! We hope to see you again soon!

August 24, 2021

Good aspects: 1. Positive purchase experience: Good aspects: 1. Positive purchase experience: knowledgeable staff, minimal time wasted. 2. Responsive Service Dept- easy to book appointment. Dis More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Herb Chambers Kia of Burlington responded

We appreciate your honest feedback, Mark. We will address these concerns with the team and encourage you to reach out if you have more information to share. Thank you! - Herb Chambers Kia of Burlington

August 21, 2021

Great staff. Friendly and helpful. They obviously liked their jobs. I will tell peeps, Go! More

by willyt2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Herb Chambers Kia of Burlington responded

We're so happy the Herb Chambers Kia of Burlington team could help! Thank you for the awesome review!

August 20, 2021

Great service and staff! I would buy from them again! More

by jillcvizcaino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Herb Chambers Kia of Burlington responded

We're so happy to hear this! Thank you for trusting the Herb Chambers Kia of Burlington team with your business. We look forward to seeing you again next time!

August 19, 2021

It’s always a pleasure to have my car serviced by the Kia Burlington. From the time you walk in the door, and when you leave they are so friendly Thank you Diago for the great service More

by Swaney25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for these wonderful comments about Diago and the rest of our team here at Herb Chambers Kia of Burlington! We appreciate your support and look forward to your next visit with us!

August 14, 2021

Excellent service. Ramon was courteous and knowledgeable It was a pleasure to deal with him and this dealership. Very helpful recommended to family and friends More

by Loisranere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Herb Chambers Kia of Burlington responded

It's such an honor to have earned your five-star review! Thank you so much for the kind words for Ramon and the Herb Chambers Kia of Burlington team! We look forward to providing many more wonderful experiences in the future!

August 09, 2021

My wife and I ran into the unfortunate need to replace My wife and I ran into the unfortunate need to replace 2 vehicles at the Same time. Her's was a.lease from Herb Chambers Kia of Burlington so we fi More

by kirkcharest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Fonseca
Aug 10, 2021 -

Herb Chambers Kia of Burlington responded

It was our pleasure to serve you! Thank you for coming to visit us here at Herb Chambers Kia of Burlington. We're so glad we had the opportunity to assist you & your wife with your new vehicles and we look forward to working with you both again in the future. Take care and please don't hesitate to reach out if there's anything else we can assist you with!

August 08, 2021

From the minute I walked in the door, I knew I had made the right decision about which dealership to use for my 2022 Kia Sportage purchase. Tom, the sales agent, could not have been more pleasant and prof More

by kevin9977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Sterling, Tom Spizuocco
Aug 10, 2021 -

Herb Chambers Kia of Burlington responded

This review means more to our team than you know! Thank you for being a loyal Herb Chambers Kia of Burlington customer! We look forward to assisting you again in the future and hope you love your new 2022 Sportage!

August 04, 2021

Ryan was one of the best sales individuals I’ve met working on a sales process getting a vehicle. He listened to all my concerns, knew my pain points, and more importantly cares about me and my situati More

by Nick.kenney13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stewart (Finance Department) 10 stars and Ryan (Sales) 10 stars
Aug 04, 2021 -

Herb Chambers Kia of Burlington responded

Nick, thank you for sharing your kind words about Ryan and Stew. It's great to hear that they provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Herb Chambers Kia of Burlington

August 04, 2021

Fast courteous service I had an appointment and was taken after a few minutes. Car need recall repair. More

by Bg911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Herb Chambers Kia of Burlington responded

We're glad we could help take care of that recall for you! Thanks so much for the five-star rating! - Herb Chambers Kia of Burlington

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