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Herb Chambers Kia of Burlington
Burlington, MA
739 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 739 reviews
July 11, 2021
Prompt, courteous and efficient service. Two customet waiting areas (one quite spacious with lots of natural light) for those conscious of social distancing. Complimentary fresh-brewed coffee, too. waiting areas (one quite spacious with lots of natural light) for those conscious of social distancing. Complimentary fresh-brewed coffee, too. More
by Rich.nusbaum
Employees Worked With
July 03, 2021
I've been a customer at Herb Chambers Kia of Burlington for about ten years with no reason to shop elsewhere for my family's vehicles. The fact that they retain employees both in Sales and Service speaks v for about ten years with no reason to shop elsewhere for my family's vehicles. The fact that they retain employees both in Sales and Service speaks volumes. Personnel on both sides (Sales and Service) are friendly, professional and dedicated to customer satisfaction. No hype or upselling. Just good, decent people working to insure their customers get exactly what they're looking for. More
by 3kiafan
July 01, 2021
Outstanding dealership! Professional, courteous, friendly are words that fit the staff. Our salesperson Tom, manager, Carlos, and finance manager Stu, especially made our experience a great one. We friendly are words that fit the staff. Our salesperson Tom, manager, Carlos, and finance manager Stu, especially made our experience a great one. We LOVE our new vehicle! More
by szizz
Employees Worked With
Stewart Sterling, Kathy Johnson, Laurel Modem, , Carlos Fonseca, Tom Spizuocco
June 29, 2021
Herb Chambers was excellent. They diagnosed the problem right away, fixed it quickly, explained what was needed and the cost, and even washed and vacuumed the truck. Thanks Jennifer! right away, fixed it quickly, explained what was needed and the cost, and even washed and vacuumed the truck. Thanks Jennifer! More
by Djddre
Employees Worked With
June 29, 2021
Friendly, competent staff. I scheduled 30k maintenance for my Kia Soul. They got the work done in two hours, while I waited. Got a trailer hitch installed for my bike, too. They’ve earned my repeat busine for my Kia Soul. They got the work done in two hours, while I waited. Got a trailer hitch installed for my bike, too. They’ve earned my repeat business. More
by Critt
June 27, 2021
Exceptional service Careful detail of entire process Exceptional service Careful detail of entire process Cars were very clean Exceptional service Careful detail of entire process Cars were very clean More
by Niconico_andrea@yahoo.com
Employees Worked With
June 24, 2021
June 24, 2021
Herb Chambers KIA is well run, organized and very knowledgeable about what our auto needs are.... Upon review of two other dealers, they have been consistent with good service. knowledgeable about what our auto needs are.... Upon review of two other dealers, they have been consistent with good service. More
by george.kauss
June 21, 2021
Brought my Telluride in for 15,000 mile service. Staff was friendly and job was done in less time than they told me. was friendly and job was done in less time than they told me. More
by Elizabeth
Employees Worked With
June 19, 2021
Great place. Jennifer is very professional and helpful. I recommend this dealer to anyone looking for great customer service. I will keep going there for service or new car. Thank you! recommend this dealer to anyone looking for great customer service. I will keep going there for service or new car. Thank you! More
by Tcemus
